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All properties in Concepcion, Biobío, Chile

Hotel El Araucano

3-star hotel in Concepcion with spa and indoor pool

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  • Hotel El Araucano
  • Hotel El Araucano
  • Indoor Pool
  • Bathroom
  • Hotel El Araucano
Hotel El Araucano. Image 1 of 27.
1 / 27Hotel El Araucano
8.8.Fabulous.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 154 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • Heart of Concepcion
  • Catedral de la Santisima Concepcion - 1 min walk
  • Plaza de la Independencia - 2 min walk
  • Casa del Arte - 15 min walk
  • Galeria de la Historia - 18 min walk
  • Cerro Caracol - 20 min walk
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Enter dates for 2 guests

  • Standard Double Room, 1 Queen Bed
  • Standard Single Room
  • Standard Twin Room
  • Suite
  • Family Room

Location

  • Heart of Concepcion
  • Catedral de la Santisima Concepcion - 1 min walk
  • Plaza de la Independencia - 2 min walk

What’s around

Landmarks

  • Heart of Concepcion
  • Catedral de la Santisima Concepcion - 1 min walk
  • Plaza de la Independencia - 2 min walk
  • Casa del Arte - 15 min walk
  • Galeria de la Historia - 18 min walk
  • Cerro Caracol - 20 min walk
  • University of Concepcion - 20 min walk
  • Universidad San Sebastián - 28 min walk
  • Estadio Municipal de Concepcion - 40 min walk
  • Parque Pedro del Rio Zanartu - 3.4 mi / 5.4 km
  • Mallplaza Trébol - 3.5 mi / 5.6 km

Getting around

  • Concepcion (CCP-Carriel Sur) - 20 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 154 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Onsite parking limited
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages, facials, and body treatments.

The spa is open daily.

Dining

CACIQUE’S Restaurante - Onsite restaurant. Reservations are required.

BAR del TOQUI - Onsite bar. Happy hour is offered. Reservations are required. Open daily.

Small print

Also known as

  • Araucano Hotel
  • Hotel El Araucano Concepcion
  • Hotel El Araucano Hotel Concepcion
  • El Araucano
  • El Araucano Concepcion
  • El Araucano Hotel
  • Hotel Araucano
  • Hotel El Araucano
  • Hotel El Araucano Concepcion
  • El Araucano Hotel Concepcion
  • Hotel El Araucano Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of CLP 8000 per vehicle (one-way, Maximum occupancy 4)

Airport shuttle service for children costs CLP 8000 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel El Araucano does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant, CACIQUE’S Restaurante. Nearby restaurants include Marbella (3-min walk), Embora (4-min walk), and La pasta de la nonna (4-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 8000 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Marina del Sol (18-min drive) is nearby.
  • Hotel El Araucano has a spa and an indoor pool, as well as a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Excelente experiencia

    Buen servicio y ocupacion de sus clientes Habitaciones comodas y limpias Tobo bien. Atencion excelente

    Juan, 1 night trip, Feb 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy bueno

    Fernando, 1 night business trip, Feb 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Hotel en Malas condiciones y sin servicio

    El no contaba con calefacción. Estaba en mal estado y entregaron calefactores eléctricos portátiles que estaban viejos y oxidados. Tuve que pedir 2 para mi habitación. Al otro día no había agua caliente. La ducha tenía el desagüe malo y el agua no se evacuaba con rapidez. Además de estar mal aseado. No hay servicio a la habitación.

    Pablo, 2 night business trip, Jun 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Me gusto el ss de taxi al aeropuerto y la limpieza del recinto

    1 night business trip, Jul 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Muy bueno

    Muy bien y personal muy amable. Excelente ubicación

    Carlos, 4 night trip, Apr 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    todo excelente.Lo que me parece mal es que el valorr se promociona en forma destaca por su valor neto, y recién, en letra chica y poco destacada, se indica que no incluye IVA; lo que por lo demás contraviene la ley del consumidor.

    MIRIAM, 2 night business trip, Apr 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo bien. Amable chicos a la recepcion. Buena ubicacion...

    4 night trip, Mar 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Hotel que se quedó en el pasado, comedor sucio

    Mauricio, 1 night romance trip, Feb 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Concepcion y sus cambios actuales

    Mi viaje fue muy breve, ya que era para asistir a recital de Joan Manuel Serrat y visitar a mi hija, que tiene mucho trabajo y ñoños podía atender adecuadamente

    Juan, 2 night family trip, Dec 2, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    un hotel agradable y tranquilo

    una estadia muy agradable,a pesar de estar en pleno centro de la ciudad,un hotel acogedor y tranquilo , fácil de acceder a lugares de interés

    pablo ivan alfredo, 1 night romance trip, Aug 18, 2018

    Verified Hotels.com guest review

See all 21 reviews