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1 room, 2 adults

3-star3 stars
Merced 562, Of. 819-A, Santiago, Region Metropolitana, 8320148, Chile

Comfortable apartment with kitchen, near Plaza de Armas
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
  • It was really bad experience with the wifi connection, for me it very necessary the…Apr 22, 2018
  • Once we found the apartment where the reception was situated, the rest of the stay was…Dec 26, 2017
51See all 51 reviews
From 477 reviews

TripAdvisor Traveller Rating

  • Standard Double Room (Apartment)
  • Superior Double Room (Apartment)
  • Executive Loft (Apartment)
  • Quadruple Room (Apartment)

What’s around


  • In Santiago Center
  • Plaza de Armas - 6 min walk
  • University of Chile - 16 min walk
  • Palacio de la Moneda - 18 min walk
  • Basilica de la Merced - 3 min walk
  • Lastarria Shopping District - 5 min walk
  • Forest Park - 5 min walk
  • National Museum of Fine Arts - 5 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive
  • Santiago Central Station - 17 min drive
  • Bellas Artes Station - 5 min walk
  • Santa Lucia Station - 8 min walk
  • Armas Station - 9 min walk
  • Self parking (surcharge)
  • Limited parking
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts


  • 40 apartments
  • Arranged over 22 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
The front desk is open during the following times:
  • Monday - Friday: 8 AM - 9 PM
  • Saturday - Sunday: 9 AM - 8 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Train station pick-up *


  • Self parking (limited) *


  • Area shuttle within 100 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

At the property

Things to do
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Fitness facilities
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • Coffee/tea maker
Sleep well
  • Down comforter
  • Frette Italian sheets
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • In-room safe’s small print

Also known as

  • Aparthotel
  • Aparthotel Santiago
  • Santiago
  • Apartment Santiago
  • Apartment


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Cleaning fee: USD 20 per accommodation, per stay

Optional extras

Self parking costs USD 15 per night

Rollaway beds are available for USD 20 per night

Cribs/Infant beds are available for USD 20 per night

Airport shuttle service is offered for an extra charge of USD 40 per room (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle service to the beach, shopping center, ski area, and theme park is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 51 reviews
The apartment was ok, the facilities were minimal, i.e. 2 glasses, 2 plates etc but unfortunately the street was VERY noisy even with the doors closed. The aircon only worked in the lounge which made the bedroom quite hot during the night.
Richard, gb5 night romance trip
Very Good8.0
We only stay one night as stopped over when we off the ship and on to cuzco peru. the apartment are at a very central location only 5 minutes to plaza de Armas. Its clean and spacious for us. Only negative was it located on the mainstreet very noisy at night. Over all its a great apartment.
zahir, ca1 night trip
Nice alternative to traditional hotel
Overall nice room and staff. Not a traditional hotel room but still daily service. Check in was pleasant and the ladies let us check in early and leave our bags after check out. Bed was comfortable, bathroom was a bit small but adequate with a great shower! Only complaint was the portable AC unit didn't stay hooked up, hose kept falling out of the window making the room very warm upon our return. This happened daily and usually in the middle of the night! Great location! Would stay again.
Lori, us4 night family trip
These are apartments, not a hotel.
The office doesn't have a sign so don't be afraid to knock on the door. "A balcony in every room" is deceptive - our 3rd floor balcony looked over an extremely noisy indoor courtyard. People talking after 1 am and by 7am. Since it was all stone . It echoes . Cleaning service came before we left one day and we had to get ready around them . Very stingy with towels. Even dirty ones were not replaced. But I have noticed that in many Chilean hotels .
A Traveller, sg3 night family trip
Beware !!
I rarely give bad reviews but this one I will be honest, for the sake of other guests. The balcony door was faulty and cannot be locked. There's no Aircon. Safe deposit box was not properly reset before the next guest comes in. Poor direction from security officers at level 1. Staff couldn't understand English but she tried, which was nice. The one who could speak English was rude & extremely unhelpful. She continued to listen to music while she kept me waiting in the room for service remedy, until I had to take a lift to go to her office at level 8 to demand for immediate help. When i asked to change room, she claimed there was none left. I insisted that the balcony door be fixed or I will have to speak to the owner myself, she then finally 'found' another room. The next day I checked out immediately and paid extra to stay in another hotel, without refund of course. When I was there, apparently 3 guests came to complain that their door was wide open when they got back to their room!! Enough said.
A Traveller, sg2 night business trip

See all reviews

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