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All properties in Turtle Bay, Sanma, Vanuatu

Turtle Bay Lodge

Beachfront hotel with outdoor pool, near Matevulu Blue Hole

  • Free continental breakfast, free WiFi in lobby, and free parking
From
€89

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  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
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1 / 59Pool
Luganville, Espiritu Santo, Turtle Bay, Espiritu Santo, Vanuatu
8.8.Fabulous.
  • Caught in a cyclone so miserable throughout!! I am sure it is beautiful without the rain

    Feb 6, 2020

  • We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x…

    Oct 17, 2019

See all 26 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 10 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Beach towels

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace

What’s around

  • On the beach
  • Matevulu Blue Hole - 2.5 mi / 4.1 km
  • Nanda Blue Hole - 3.9 mi / 6.2 km
  • Santo Golf Course - 10.4 mi / 16.8 km
  • Champagne Beach - 18.5 mi / 29.8 km
  • Port Olry Beach - 24.7 mi / 39.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, Ocean View, Oceanfront
  • Family Room, Oceanfront
  • Family Room, Poolside
  • Room, Poolside
  • Honeymoon Tent, 1 Bedroom, Ocean View
  • Luxury Tent, 1 Queen Bed, Ocean View, Oceanfront

What’s around

Landmarks

  • On the beach
  • Matevulu Blue Hole - 2.5 mi / 4.1 km
  • Nanda Blue Hole - 3.9 mi / 6.2 km
  • Santo Golf Course - 10.4 mi / 16.8 km
  • Champagne Beach - 18.5 mi / 29.8 km
  • Port Olry Beach - 24.7 mi / 39.8 km

Getting around

  • Luganville (SON-Santo-Pekoa Intl.) - 24 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
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Luganville, Espiritu Santo, Turtle Bay, Espiritu Santo, Vanuatu

At a glance

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-9:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 7 AM - 9:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Beach towels
  • Number of outdoor pools - 1
  • Children's pool
  • Kayaking on site
  • Snorkeling on site
  • Ecotours nearby
  • Pool sun loungers

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2007
  • Garden
  • Picnic area
  • Terrace
  • Library

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Ceiling fan

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished patio

Freshen up

  • Private bathroom
  • Shower only

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VUV 2000 per room (one way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3.5 percent

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Turtle Bay Lodge
  • Turtle Bay Lodge Hotel Turtle Bay
  • Turtle Bay Lodge Vanuatu/Luganville
  • Turtle Bay Hotel Espiritu Santo
  • Turtle Hotel Espiritu Santo
  • Turtle Bay Lodge Hotel
  • Turtle Bay Lodge Turtle Bay

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Turtle Bay Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 9:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant.
  • Yes, an airport shuttle is available. The charge is VUV 2000 per room one way.
  • Have fun with onsite activities like kayaking and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
8.8.Fabulous.
  • 8.0.Very Good

    Nice location, and nice facilities. However, as you're stranded there for the most part you often need to eat their food. The first meal we had was atrocious, completely stale bun on a burger (like a brick), and a pasta that tasted like they accidentally dropped the whole salt shaker in. However, the meals improved after that, so not sure if they just had someone extremely under-qualified that day.

    6 night romance trip, Sep 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good facilities, you need to have a car to drive around, because is far. Breakfast should be better

    3 night family trip, Sep 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    Food not fresh, seemed leftovers warmed up again, husband sick with it. No fresh coffee for breakfast only tin coffee (but steep rates). Weetbix not fresh. Breakfast bar waitress tried to steal 3$ extra for toast when in fact included in price already. Overheard other customers complain about same issue with same woman. Grounds kept immaculate and clean. Surrounding scenery beaufiful. Noisy, unsupervised local children (looked like children of staff) cleaning runny noses in pool and heard one say to the other "stop peeing in the pool" in Bislama.

    4 night family trip, Aug 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best stay

    It was a very comfotable stay

    Walter, 2 night romance trip, Aug 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quite remote but fabulous food and staff

    Fantastic staff, Delvene, Iris, John and Adam in particular were wonderful, so helpful in every way. The other staff members behind the scenes were also very friendly. This is a remote location with not much else around. We took advantage of booked tours from the resort which introduced us to Santo. The Turtle and Dugong tour was a highlight. Unfortunately for us the weather was not kind.

    Rhonda, 7 night romance trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Probably the best place to stay. Can improve.

    Nice setting, good location for getting around in terms of being half way between luganville and champagne beach. Loads to do in good weather. We had bad weather which is no one’s fault but felt a bit marooned then during those times. The trips we did were all great and apparently heavily vetted by the hotel. Friendly service. The food was a little inconsistent but generally very good. The hotel do point out the limitations of their location in a developing country in terms of access to fresh produce and that’s fine. The owner was a bit crass, and we received an email asking for a 5* review and to email them criticisms which didn’t sit well with me. Generally though, a very pleasant stay.

    thomas, 7 night trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Location on the water was great, friendly staff at resort.

    6 night romance trip, Jul 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    We booked a bit last minute so probs paid too much for our room. it was the most expensive on our 2 1/2 week stay in Vanuatu and was pleasant but not top notch. We were disapointed that the kayaks were an additional fee as that was one of the reasons we chose this lodge and we had seen ad saying they were free..which we did show to our hosts. We did love the kayak trip to the blue hole. Rooms were clean and comfortable. Staff were friendly and helpful. Weather was rainy and snorkeling not the best.

    2 night romance trip, Jul 4, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed Relaxed

    5 night romance trip, Apr 20, 2019

    Verified Wotif guest review

  • 8.0.Very Good

    We spent 6 nights at Turtle Bay in Santo. The property has a nice pool and well maintained gardens and reasonably priced dinners, especially pizzas:) Breakfast was included, although very basic. Swimming is nearly impossible on the reef, one has to be careful when going snorkelling because you need to go a fair bit out onto the reef with some stronger currents. The internet is very slow (on the whole island) and only available in the reception area (3x3m coverage). We had a family room and there was no TV, which if you're wanting to get away from the city life is ok, Santo as a whole is extremely remote and under developed. We felt that after 3 days we'd seen it all. We had a debacle with the car that was rented to us by the hotel, luckily it was sorted by the manager, however, it was still disappointing that a car was rented to us at $100 per day with no paperwork, insurance and in such a poor state that we were worried for our safety when driving it. The staff were all very nice and friendly, the rooms clean and tidy, overall we had a great time.

    6 night family trip, Apr 7, 2019

    Verified Expedia guest review

See all 26 reviews