Puerto Azul Suite Hotel

Photo gallery for Puerto Azul Suite Hotel

Primary image
2 outdoor pools
Terrace/patio
Terrace/patio
1 bedroom, minibar, in-room safe, free cots/infant beds

Overview of Puerto Azul Suite Hotel

Puerto Azul Suite Hotel

4.0 star property
4-star hotel with 2 outdoor pools, near Pollensa Port

8.7/10 Fabulous

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €88
Price available on 29/05/2022
Map
Calle Pere Melia, Puerto de Pollensa, Pollensa, Mallorca, 7470
Main amenities
  • 148 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Pool bar
For families
  • Free cots/infant beds
  • Playground on site
  • Children's club (free)
  • Fridge
  • Private bathroom
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Palma de Mallorca (PMI) - 46 min drive
  • Sa Pobla Station - 21 min drive
  • Muro Station - 25 min drive
  • Inca Station - 26 min drive
  • Airport shuttle (surcharge)

About this property

Puerto Azul Suite Hotel

Putting you within a 10-minute drive of Pollensa Port, Puerto Azul Suite Hotel features an airport shuttle (available on request) and a rooftop terrace. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Restaurante, which serves breakfast and dinner. There's a free kid's club and a poolside bar, and rooms at this upmarket hotel offer balconies and living rooms. Fellow travellers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 7 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available on request)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Playground

What to do

  • Pool table
  • Beach nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Bike hire

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante – This buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel
Puerto Azul Suite Pollensa
Puerto Azul Suite
Puerto Azul Suite Hotel Hotel
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel Hotel Pollensa

Frequently asked questions

Overall score and ratings

8.7

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.
Linda, 7-night family trip
Verified Expedia guest review

8/10 Very good

Per-Erik, 9-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Meets expectations
Lovely warm and friendly welcome by Angela Room sadly was not pool facing but was spacious and comfy enough Shame no kitchenette Breakfast had a good spread Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)
Jay, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise! The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy. Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.
Natalie, 3-night family trip
Verified Expedia guest review

8/10 Very good

Rafa and Sven at kids club were great Food was a bit repetitive and uninspiring
10-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.
9-night romance trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

10/10 Exceptional

Puerto Azul
Fantasic hotel, great staff and very good ammenitis.acilities
6-night trip
Verified Hotels.com guest review

8/10 Very good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Really clean and modern, great pool, friendly staff. 5 minute walk to the beach, 2 mins to nearest shop. Plenty of free parking in the surrounding roads.
3-night family trip
Verified Expedia guest review