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1 room, 2 adults

Santiago Suite Apartment

3.5-star3.5 stars
Merced 562, Santiago, Region Metropolitana, 8320148, Chile

Boutique apartment with kitchen, near Plaza de Armas
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.4
Location
Great location
Amenities
Great amenities
Room
Room needs to be improved
Comfort
More comfort would be nice
30See all 30 Hotels.com reviews
From 330 reviews

TripAdvisor Traveller Rating

Santiago Suite Apartment

from €49
  • Basic Suite, 1 Bedroom, Kitchen
  • Apartment, 2 Bedrooms
  • Basic Triple Room, 1 Bedroom
  • Apartment 1 Bedroom Single
  • Apartment 1 Bedroom Triple
  • Apartment 2 Bedroom 2 Pax
  • Apartment 2 Bedroom 3 pax

What’s around Santiago Suite Apartment

Landmarks

  • In Santiago Center
  • Plaza de Armas - 5 min walk
  • University of Chile - 15 min walk
  • Palacio de la Moneda - 17 min walk
  • Basilica de la Merced - 2 min walk
  • Santiago Museum - 5 min walk
  • Lastarria Shopping District - 5 min walk
  • Santa Lucia Hill - 6 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive
  • Santiago Central Station - 18 min drive
  • Bellas Artes Station - 4 min walk
  • Santa Lucia Station - 7 min walk
  • Armas Station - 8 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 35 apartments
  • Arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-9:30 PM
  • Check-out time is noon
  • Express check-out
The front desk is open during the following times:
  • Monday - Saturday: 10:00 AM - 6:00 PM
  • Sunday - Sunday: noon - 6:00 PM
If you are planning to arrive after 3:00 PM please contact the property at least 48 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

At the aparthotel

Things to do
  • Outdoor pool
Working away
  • Number of meeting rooms - 2
Services
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • In-room safe

Santiago Suite Apartment’s small print

Also known as

  • Santiago Suite
  • Santiago Suite Apartment
  • Santiago Suite Apartment Aparthotel
  • tiago Suite Aparthotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs USD 16 per day

Airport shuttle service is offered for an extra charge of USD 50 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 10 costs USD 9 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.4 From 30 reviews

Santiago Suite Apartment
Fair4.0
Bad experience!!!
Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend .
Brian, ie2 night romance trip
Santiago Suite Apartment
Poor2.0
Poor Customer Service
Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back.
A Traveller, us1 night romance trip
Santiago Suite Apartment
Exceptional10.0
I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!!
Mabel, usRomance trip
Santiago Suite Apartment
Very Good8.0
Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport
Maria, us7 night romance trip
Santiago Suite Apartment
Good6.0
They charged us more than the rate displayed on hotels.com by ~20%
A Traveller, us2 night romance trip

See all reviews

Santiago Suite Apartment

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