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1 room, 2 adults
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Santiago Suite Apartment, Santiago

3.5 stars
Merced 562SantiagoRegion Metropolitana8320148Chile
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Good3.7 / 5
Location
Great location
WiFi
Good internet service
Value
Fairly good value for money
Room
Room needs to be redecorated
60See all 60 Hotels.com reviews
From 281 reviewsTripAdvisor Traveller Rating

Santiago Suite Apartment, Santiago

from €68
  • Apartment, 2 Bedrooms
  • Loft, Kitchen
  • Suite, Kitchen

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Other information

  • No alcohol served onsite

Also known as

  • Santiago Suite
  • Santiago Suite Apartment
  • Santiago Suite Apartment Aparthotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs USD 16 per day

Rollaway beds are available for USD 24 per night

Continental breakfast is offered for an extra charge of USD 9 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 18 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 10 costs USD 9 (roundtrip)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Room service
Things to do
  • Indoor pool
Working away
  • Number of meeting rooms - 2
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Individually decorated
  • Separate dining area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • In-room safe

Santiago Suite Apartment, Santiago’s small print

Also known as

  • Santiago Suite
  • Santiago Suite Apartment
  • Santiago Suite Apartment Aparthotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs USD 16 per day

Rollaway beds are available for USD 24 per night

Continental breakfast is offered for an extra charge of USD 9 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 18 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 10 costs USD 9 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 60 reviews

Santiago Suite Apartment, Santiago
Excellent4.0 / 5
Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport
7 night romance trip
Santiago Suite Apartment, Santiago
Good3.0 / 5
They charged us more than the rate displayed on hotels.com by ~20%
2 night romance trip
Santiago Suite Apartment, Santiago
Good3.0 / 5
No Good front desk , or costumer service.
There was no One to request to activate the hearter, we need it the safe lock And was closed, no Good customer service At all.
4 night business trip
Santiago Suite Apartment, Santiago
Fair2.0 / 5
Avoid arriving before 3pm
The hotel operated within Infinito Condominium with apartment spanning across 4 towers on different floors. Each apt door is controlled via door pin pad. You don't need to inform Reception (Tower A, Room 822) when you check out (latest 12nn). Hotel will assume you check out at 12nn and the housekeeping starts only after that. Hence check-in time is strictly after 3pm. Therefore, if you arrive earlier, no room is available for you. Wifi is good. Pots, pans, cutlery, Microwave over, gas stove and fridge provided. Would be perfect if washing machine is included as well. Lack of dish washing liquid in the kitchen. The apt I got has faulty lights not fixed. The hotel overcharged me initially. I booked via www.hotels.com and usually I pay in my home currency via credit card charged to hotels.com. However, for unknown reason www.hotels.com allow this apt to directly charge my credit card which resulted in the overcharging and in USD instead of my home currency. hotels.com still have not response to me as why this is happening. If you stay there, watch out for the amount the apt directly charged to your credit card.
2 night romance trip
Santiago Suite Apartment, Santiago
Outstanding5.0 / 5
In the heart of the city.
Right in the heart of the city.
3 night business trip

See all reviews

Santiago Suite Apartment, Santiago

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