Royal Heights Resort Villas & Spa

Photo gallery for Royal Heights Resort Villas & Spa

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2 outdoor pools, open 9:00 AM to 7 PM, pool umbrellas, pool loungers
2 outdoor pools, open 9:00 AM to 7 PM, pool umbrellas, pool loungers
2 outdoor pools, open 9:00 AM to 7 PM, pool umbrellas, pool loungers
Presidential, 2 Bedroom Villa, Private Pool, Sea View | Terrace/patio

Overview of Royal Heights Resort Villas & Spa

VIP Access

Royal Heights Resort Villas & Spa

5-star property
Mountain hotel in Hersonissos with 2 outdoor pools and spa

9.4/10 Exceptional

126 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Pezoula, Hersonissos, Crete Island, 70007
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchen

Choose dates to view prices

About this area

What's nearby

  • Stalis Beach - 10 min drive
  • Star Beach Water Park - 20 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 32 min drive
  • Airport shuttle (surcharge)

About this property

Royal Heights Resort Villas & Spa

5-star luxury hotel in the entertainment district
Consider a stay at Royal Heights Resort Villas & Spa and take advantage of a free breakfast buffet, a round-trip airport shuttle and a poolside bar. Active travellers can enjoy aerobics at this hotel. Treat yourself to a hot stone massage, Ayurvedic treatments or a facial at Royal Health Club and Spa, the on-site spa. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Express check-out, luggage storage and a front desk safe
  • Tour/ticket information and wedding services
  • Guest reviews say great things about the pool and helpful staff
Room features
All guest rooms at Royal Heights Resort Villas & Spa feature perks, such as air conditioning and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Highchairs, free infant beds and travel cots
  • Free toiletries and hairdryers
  • 21-inch HDTVs with satellite channels
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Golfing nearby
  • Safari nearby
  • Boat tours nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Conference centre

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave (on request)
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Health Club and Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per room (one-way)

Renovations and closures

The property is closed between 1 November and 29 April.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 1039K035A0196301

Also known as

Royal Heights Resort Villas Malia
Royal Heights Resort Villas
Royal Heights & Hersonissos
Royal Heights Resort Villas Spa
Royal Heights Resort Villas & Spa Hotel
Royal Heights Resort Villas & Spa Hersonissos
Royal Heights Resort Villas & Spa Hotel Hersonissos

Frequently asked questions

Is Royal Heights Resort Villas & Spa currently open?
The property is closed between 1 November and 29 April.
How much does it cost to stay at Royal Heights Resort Villas & Spa?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Royal Heights Resort Villas & Spa on 8 October 2022 start from €90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Heights Resort Villas & Spa offer free cancellation for a full refund?
Yes, Royal Heights Resort Villas & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Heights Resort Villas & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Heights Resort Villas & Spa?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7 PM.
Are pets allowed at Royal Heights Resort Villas & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royal Heights Resort Villas & Spa?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Royal Heights Resort Villas & Spa?
Yes, an airport shuttle is available. The charge is EUR 60 per room one-way.
What are the check-in and check-out times at Royal Heights Resort Villas & Spa?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Royal Heights Resort Villas & Spa and nearby?
Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Royal Heights Resort Villas & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Royal Heights Resort Villas & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Petrino Garden (15-min walk), Taverna Kostas (2.2 mi) and Anatolia (2.4 mi).
Does Royal Heights Resort Villas & Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Great hotel. Great service. We really enjoyed
Wonderful place with great customer service. From checking in and until checking out the entire staff were very friendly, helpful and very professional. We will go back again.
Meir, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff are fantastic, they are super sweet!
Ge, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice rooms, nice view, friendly staff. Peace and quiet guaranteed
1-night family trip
Verified Hotels.com guest review

4/10 Fair

A lovely hotel and a lovely room spoiled by aggressive and nasty staff
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very 5Star. Fantastic Views Good Food Spas, Steam Room, Indoor Pool
David, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

11-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

The pool and resort was very spacious and not crowded at all. Great views of the ocean and less than a mile walk to old malia. Breakfast was fresh and delicious!
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great view amazing staff and kids friendly environment.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel possesses excellent facilities and the staff are both pleasant willing to serve and know their jobs. We had an excellent time just relaxing in the room and making use of the spa, jacuzzi, indoor pool and steam room. Location on top of a hill provides excellent view of the surrounding area as well as the rugged beauty of Crete. Nothing really compares to having that sense of relaxation in excellent facilities nestled close to nature. Only slight issue is transportation to the hotel on arrival from Heraklion Airport. The transfer company only dropped us off by Malia church with instructions that the hotel was only a 10 minute walk. No mention of the steep walk to the hotel. Excuse the road is to windy and narrow for the big coach. We took a taxi instead and wise decision it was.Nonetheless I've nothing but praise for the hotel who have a shuttle service to take guests down to Malia. Keep up the good work folks.
Akin, 6-night trip
Verified Expedia guest review