Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

One&Only The Palm

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
Palm Island, The West Crescent, PO Box 114843, Dubai, United Arab Emirates

Upscale beachfront hotel with spa, near Dubai Marina
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Room
Great room
Food
Delicious food
Value
Fairly good value for money

One&Only The Palm

from €472
  • Palm Manor Premier Room King
  • Palm Manor Premier Room Twin
  • Palm Manor Premier Room Double Double
  • Palm Beach Premier Room King
  • Palm Beach Premier Room Twin
  • Palm Beach Premier Room Double Double
  • Palm Beach Junior Suite
  • Palm Beach Executive Suite

What’s around One&Only The Palm

Landmarks

  • In Palm Jumeirah
  • Dubai Marina - 1 min walk
  • Aquaventure - 3.7 mi / 6 km
  • Dubai College - 7.8 mi / 12.5 km
  • American University of Dubai (AUD) - 8.9 mi / 14.3 km
  • The Walk - 9.4 mi / 15.2 km
  • Dubai Marina Mall - 9.5 mi / 15.3 km
  • Jumeirah Beach - 9.6 mi / 15.4 km

Getting around

  • Dubai Intl. Airport (DXB) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 40 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle within 6 km

  • Free shopping center shuttle

  • Free theme park shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Basketball on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • Italian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One and Only Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Zest - This restaurant is located by the pool. Guests can enjoy drinks at the bar. A children's menu is available.

Stay by Yannick Alleno - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

101 - This beach restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Tennis lessons on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

One&Only The Palm’s small print

Also known as

  • One&Only
  • One And Only The Palm Dubai
  • One Only The Palm
  • One&Only The Palm Hotel
  • One&Only The Palm Dubai
  • One&Only The Palm Hotel Dubai
  • One&Only Hotel
  • One&Only Hotel Palm
  • One&Only Palm
  • One And Only The Palm Dubai
  • One&Only The Palm Dubai Hotel Dubai
  • One&Only Palm Hotel Dubai
  • One&Only Palm Hotel
  • One&Only Palm Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 420 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for One&Only The Palm

  • Does One&Only The Palm offer free cancellation for a full refund?
    Yes, One&Only The Palm does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at One&Only The Palm?
    Yes, there's free valet parking.
  • Is there a pool at One&Only The Palm?
    Yes, there's an outdoor pool.
  • Are pets allowed at One&Only The Palm?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at One&Only The Palm?
    You can check in from 2 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near One&Only The Palm?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by One&Only The Palm?
    Yes, an airport shuttle is available. The charge is AED 420 per vehicle one way.

Recent reviews

Exceptional 9.8 From 53 reviews

Exceptional 10.0
Fab vaca
Beautiful . Property . Excellent Stay .
Sonya, us2 night trip
Exceptional 10.0
Excellent hospitality and facility. Spacious and comfortable rooms.
us2 night family trip
Exceptional 10.0
Service out of this world.
The service from entering the doors to leaving the resort was second to none. I have never been made to feel so special in my life. It’s like living a dream staying in the mansions at this property.
Aftab, us1 night romance trip
Exceptional 10.0
Don’t stay anywhere else!
lynne, us3 night romance trip
Very Good 8.0
Dubai 2017
The hotel is lovely, just a bit out of the way.
SHERRILL, us6 night trip
Very Good 8.0
Nice stay
Beautiful property with very attentive staff. Our room was nice and comfortable and the pool is quite lovely. On the downside, we were very unimpressed by the food at Stay and wished they served food by the pool (you can however, eat on this outside area close by, so it's not a big deal).
Paula, as1 night romance trip
Exceptional 10.0
It was legendary
it was amazing and will defiantly come Babi
Lida, ca1 night romance trip

One&Only The Palm

Is the description of this hotel not correct? Tell us