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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Citymax Hotel Al Barsha at the Mall

3-star3 stars
Behind Mall of Emirates, Al Barsha First, Dubai, United Arab Emirates

3-star hotel with outdoor pool, near Ski Dubai
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Awesome place... very comfortable. Friendly staffAug 25, 2020
  • I've been staying in Citymax Hotel Al Barsha at the Mall for almost 5 months now and I…Aug 5, 2020

Citymax Hotel Al Barsha at the Mall

from €38
  • Double Room
  • Family Room

What’s around Citymax Hotel Al Barsha at the Mall


  • In Al Barsha
  • Ski Dubai - 9 min walk
  • Mall of the Emirates - 12 min walk
  • Souk Madinat Jumeirah - 38 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 13 min walk
  • Madinat Jumeirah - 39 min walk
  • Wild Wadi Water Park - 2.3 mi / 3.7 km
  • Burj Al Arab - 2.4 mi / 3.8 km

Getting around

  • Dubai Intl. Airport (DXB) - 26 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 36 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 46 min drive
  • Mall of the Emirates Station - 13 min walk
  • Mashreq Metro Station - 19 min walk
  • First Gulf Bank Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 378 rooms


  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Health club
  • Billiards or pool table
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Elevator
  • Designated smoking areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • Arabic
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


City Cafe - Onsite restaurant.

Citymax Hotel Al Barsha at the Mall ’s small print

Also known as

  • Citymax
  • Citymax Al Barsha Hotel Dubai
  • Citymax Hotel Al Barsha Mall
  • Citymax Al Barsha Mall
  • Citymax Al Barsha Hotel Dubai
  • Citymax Hotel Al Barsha at the Mall Hotel
  • Citymax Hotel Al Barsha at the Mall Dubai
  • Citymax Hotel Al Barsha at the Mall Hotel Dubai
  • Citymax Al Barsha Dubai
  • Citymax Barsha
  • Citymax Dubai Al Barsha
  • Citymax Hotel
  • Citymax Hotel Al Barsha Dubai
  • Citymax Hotel Barsha
  • Citymax Hotel Dubai Al Barsha
  • Hotel Citymax


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 35 for adults and AED 17.50 for children (approximately)

Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citymax Hotel Al Barsha at the Mall

  • Does Citymax Hotel Al Barsha at the Mall offer free cancellation for a full refund?
    Yes, Citymax Hotel Al Barsha at the Mall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Citymax Hotel Al Barsha at the Mall ?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Citymax Hotel Al Barsha at the Mall ?
    Sorry, there's no onsite parking at Citymax Hotel Al Barsha at the Mall .
  • Is there a pool at Citymax Hotel Al Barsha at the Mall ?
    Yes, there's an outdoor pool.
  • Are pets allowed at Citymax Hotel Al Barsha at the Mall ?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Citymax Hotel Al Barsha at the Mall ?
    You can check in from 2 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Citymax Hotel Al Barsha at the Mall ?
    Yes, there's an onsite restaurant, City Cafe. Nearby restaurants include Moshi (4-min walk), P.F. Chang's (6-min walk), and IHOP (8-min walk).
  • Is airport shuttle service offered by Citymax Hotel Al Barsha at the Mall ?
    Yes, an airport shuttle is available. The charge is AED 150 per vehicle one way.

Recent reviews

Very Good 8.0 From 189 reviews

Exceptional 10.0
Excellent. Staffs are very friendly and accommodating.
Ibrahim, ie1 night trip
Exceptional 10.0
Great location. No complaints but maybe slightly noisy with the bar night club at the night.
ie4 night trip
Good 6.0
No carpet in the floor No slipper for guest Water leakage was in bathroom
Enayat, ie3 night business trip
Very Good 8.0
Nice place , I love it
Majed, ie2 night business trip
Good 6.0
Pradeep’s review
All the customer Support are very Friendly and Supportive 1) Iryna 2)
Pradeep, in1 night trip
Good 6.0
Great hotel, with few flaws
Location, service was excellent but the hot water pipe broke and there was no hot water in the hotel for few hours. The worst thing was the a.c was not working properly and many lights were not working and my room was very dull
Zain, as1 night trip with friends
Exceptional 10.0
Good service considering the room rate, clean room, helpful stuff, very good location next to mall of Emirates, best part about location that the closest gate in mall of Emirates is the one next to food court, which give a lot of options for dining, same gate is close to Carrefour hyper market, plus a lot of restaurants/shops available around the hotel,
AhmedSalah, us3 night business trip
Exceptional 10.0
From check in till check out everything was perfect .. the staff are awesome , services and housekeeping are perfect as well Location is great just cross the road to mall of emirates. Everything you need is around
Naif, us3 night trip
Exceptional 10.0
I would like to mention Front Office Staff for their friendliness and smiles. Many thanks to Phone Operator ladies such as Zara and Aika. And Receptionist /hope its correct/ Farid (arabic guy)
us2 night trip
Exceptional 10.0
Convenient for access to surrounding areas of the city and for shopping requirements .
Patrick, gb7 night family trip

Citymax Hotel Al Barsha at the Mall