The Ridge Hotel & Apartments

Photo gallery for The Ridge Hotel & Apartments

Primary image
Rollaway beds, free WiFi, bed sheets
View from room
Flat-screen TV, DVD player, iPod docking station
Rollaway beds, free WiFi, bed sheets

Overview of The Ridge Hotel & Apartments

The Ridge Hotel & Apartments

4.0 star property
Mountain aparthotel within easy reach of Hakuba Valley Ski Area

9.8/10 Exceptional

19 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Laundry facilities
  • Ski facilities
Map
4608 Oaza Hokujoh, Kitaazumi-gun, Hakuba-mura, Hakuba, Nagano-ken, 399-9301
Main amenities
  • 17 apartments
  • Daily housekeeping
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Rollaway/extra beds
  • Cookware, dishware and utensils
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

Getting around

  • Hakuba Station - 7 min drive
  • Chikuni Station - 12 min drive
  • Nakatsuchi Station - 22 min drive
  • Ski shuttle

About this property

The Ridge Hotel & Apartments

Located within a 10-minute walk of Hakuba Valley Ski Area, The Ridge Hotel & Apartments puts you near winter activities such as downhill skiing. Free perks such as WiFi and self-parking mean that guests have more money for fun in the snow. Bonuses such as fridges and microwaves are offered in all apartments, along with iPod docks and flat-screen TVs. Fellow travellers love the location.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:00 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Property amenities

Ski

  • Ski shuttle

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • Ski shuttle
  • Car recommended

Food and drink

  • Fridge
  • Microwave
  • Free tea bags/instant coffee
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 6000 per stay

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Hairdryer
  • Slippers
  • Bidet

Entertainment

  • Flat-screen TV with satellite service
  • DVD player
  • iPod docking station

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Vending machine
  • Front desk (limited hours)
  • Free local calls

Location highlights

  • In the mountains

Safety features

  • Smoke detector

General

  • 17 rooms

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for JPY 5000 per night
  • Rollaway beds are available for JPY 6000 per stay
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash. Cash is not accepted. 

Property registration number 第919-50号

Also known as

Ridge Hotel Apartments Hakuba
Ridge Hotel Apartments
Ridge Hakuba
The Ridge Hotel Apartments
The Ridge & Apartments Hakuba
The Ridge Hotel & Apartments Hakuba
The Ridge Hotel & Apartments Aparthotel
The Ridge Hotel & Apartments Aparthotel Hakuba

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

10.0/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

10/10 Exceptional

Very conveniently located for Hakuba. Bathroom was a little meager. Staff very friendly and accommodating. I would recommend this hotel to others easily.
Gen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Yui, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel!
This hotel is awesome, first of all the interior is very tasteful and chic. The front desk people were polite, cooperative, friendly and provided us with a for Japan unimaginable service....they let us check out late....really late. We left in the morning to go skiing and returned late in the afternoon and we were allowed to use our room for a shower. Fantastic unforgettable service! The nearest ski area was closed due to covid, but happo ski area is a 10 minute walk away or you can take the shuttle bus. The happo ski area is aimed at intermediate and upper intermediate skiiers and the atmosphere is not that good. You can however go to the other nearby ski areas which all have free parking and are much better for boarding and or beginners and kids. We will surely stay here again, thank you for everything! Serge
Serge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean large rooms with large windows with nice views of surrounding forest and Happo-One. Right across the street from ski rental shop (Rhythm) and very short drive to ski lifts. Staff very helpful and courteous. The only downside was the closed hotel restaurant during my stay due to COVID-19 consequences. Small inconvenience, there are other options in Hakuba. Will return for sure on my next trip to Hakuba.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Experience
Very modern, clean hotel, great location near slopes and rental shops. Would come back.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kazuya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff. Good breakfast. Good location. Very small bathroom and toilet facilities.
9-night family trip
Verified Wotif guest review

10/10 Exceptional

Good Location & Comfortable
Good location and comfortable. Bar was low on stock and breakfast could have been better
David, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed our stay.
Really enjoyed our stay. Location is fantastic - close to Happo-One (< 100 Metres). The staff were very friendly, helpful, accomodating in all requests - and spoke English quite well. highly Recommended. Geoff
Verified Expedia guest review

10/10 Exceptional

TOMOMI, 1-night trip
Verified Hotels.com guest review