Spa & Apartment Hotel Mountain Romance

Photo gallery for Spa & Apartment Hotel Mountain Romance

Reception
Iron/ironing board, free WiFi, bed sheets
Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets
Apartment, 1 Bedroom | Living area | TV
Classic Studio | Iron/ironing board, free WiFi, bed sheets

Overview of Spa & Apartment Hotel Mountain Romance

Spa & Apartment Hotel Mountain Romance

3.0 star property
Bansko ski hotel with spa and ski storage

8.6/10 Fabulous

8 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
54 Zahari Stoyanov Street, Bansko, 2770
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Room service
For families
  • Babysitting services
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Sofia (SOF) - 123 min drive
  • Airport shuttle (surcharge)

About this property

Spa & Apartment Hotel Mountain Romance

3-star hotel in the mountains
Consider a stay at Spa & Apartment Hotel Mountain Romance and take advantage of a round-trip airport shuttle, a terrace and a garden. Hit the slopes at this hotel, offering cross-country skiing, a ski shuttle and ski equipment hire. Indulge in a sports massage, a body scrub and aromatherapy at the on-site spa. Be sure to enjoy a meal at the on-site local cuisine restaurant. Enjoy the gym, as well as activities, such as fishing, snowboarding and snowmobiling. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an indoor/outdoor pool and a 24-hour front desk
  • Barbecues, a front desk safe and access to a nearby indoor pool
Room features
All guest rooms at Spa & Apartment Hotel Mountain Romance include amenities, such as complimentary wireless Internet access.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers
  • TVs with satellite channels
  • Wardrobes/cupboards, a personal chef and fridges

Languages

Bulgarian, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting

Pets

  • Pets allowed (up to 11 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Motorcycle parking on site only
  • Free on-site self-parking
  • Off-site parking nearby (BGN 10 per day; booking required)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • BBQs
  • Room service

Travelling with children

  • Babysitting services

What to do

  • Ice skating
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Water tubing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Bulgarian
  • English
  • Russian

Ski

  • Cross-country skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Snowmobiling
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Chef
  • Fridge

More

  • Daily housekeeping
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include sports massages, Swedish massages, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

On-site venue – This restaurant specialises in local cuisine and only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Shuttle transfer per adult: BGN 2 (one-way)
  • Shuttle transfer per child: BGN 1 (one-way), (from 4 to 10 years old)
  • Firewood fee: BGN 20 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of BGN 6 for adults and BGN 4 for children (approximately)
  • Airport shuttle service is offered for an extra charge of BGN 150 per vehicle (one-way. Maximum occupancy 3)
  • Laundry facilities are available for an extra charge of BGN 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BGN 10 per pet, per night

Parking

  • Parking is available nearby and costs BGN 10 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts major credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Spa Apartment Hotel Mountain Romance Bansko
Spa Apartment Hotel Mountain Romance
Spa Apartment Mountain Romance Bansko
Spa Apartment Mountain Romance
Spa & Mountain Romance Bansko
Spa & Apartment Hotel Mountain Romance Hotel
Spa & Apartment Hotel Mountain Romance Bansko
Spa & Apartment Hotel Mountain Romance Hotel Bansko

Frequently asked questions

Does Spa & Apartment Hotel Mountain Romance offer free cancellation for a full refund?
Yes, Spa & Apartment Hotel Mountain Romance does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Spa & Apartment Hotel Mountain Romance?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Spa & Apartment Hotel Mountain Romance?
Yes, pets are welcome, with a maximum weight of 11 lbs per pet. There's a charge of BGN 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Spa & Apartment Hotel Mountain Romance?
Yes, there's free self parking.
Is an airport shuttle service offered by Spa & Apartment Hotel Mountain Romance?
Yes, an airport shuttle is available. The charge is BGN 150 per vehicle one-way.
What are the check-in and check-out times at Spa & Apartment Hotel Mountain Romance?
You can check in from 2 PM - 11:30 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Spa & Apartment Hotel Mountain Romance and nearby?
During the winter, enjoy on-site recreation such as cross-country skiing and snowboarding, and return when the snow melts for fishing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Spa & Apartment Hotel Mountain Romance also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Spa & Apartment Hotel Mountain Romance?
Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include Tanne (5-min walk), Gloria Boutique (6-min walk) and Tomahawk (9-min walk).
What's the area around Spa & Apartment Hotel Mountain Romance like?
Spa & Apartment Hotel Mountain Romance is located a short 11-minute walk from Bansko Ski Resort.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Very convenient location. Room is good size. nice kitchetnette. the woman is not helpful, she wont even give a telephone call to a local cab. The man is shouting in Bulagarian language, if he dont agree with his terms. "Fawlty Towers" Food no i would miss. Breakfast i would give it a miss. should have bought my own food.
holidaymaker, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely family feel.
Lovely family feel. We will definitely go back. Easy walk to the Gondola, slightly further to the town centre.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Would stay again
It was good. Friendly staff.
Verified Hotels.com guest review

6/10 Good

not very close to the ski lifts
5 floors. but no elevator. 2 room apartments with a potential. 2 star _level bathroom a kitchenette with a potential. a very poor breakfast.
Verified Expedia guest review

8/10 Very good

Good cheap clean spa hotel
Stayed for two days and very impressed, kind and helpful staff, clean rooms, never made breakfast but seemed decent- deep fried bread and eggs etc!! Probably a ten minute walk into the thick of it all but a few quid for a taxi is easier. All in all perfect for a middle of the road hotel.
Verified Hotels.com guest review

10/10 Exceptional

Mountain Romance - The friendliest staff ever?
We stayed at the Mountain Romance in the summer (July), which is low season in the skiing resort. We were very positively surprised by the friendliness and helpfulness of the staff. Must have been the first time to get a hug from the owners of a hotel after only 3 days stay :-) Highly recommended! The hotel is located more towards the town side, at the end of the resort and not in the centre of the action - which is very nice in our opinion. And anyway, the centre is just a short walk away, as is the Pirin National Park.
Verified Hotels.com guest review

8/10 Very good

Aangenaam verblijf! Geen ‘spa’ in de zomer maar dat kan niet tippen aan het feit dat je enorm goed en aangenaam opgevangen wordt door het personeel!
elke, 1-night trip
Verified Expedia guest review