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All properties in New York, New York, United States Of America
1 room, 2 adults

Element New York Times Square West

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
311 West 39th Street, New York, NY, 10018, United States of America

Pet-friendly aparthotel connected to the convention center, within walking distance of Madison Square Garden
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 5,060 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Good internet service
Great wellness & sports facilities
Great room
Breakfast is average

Element New York Times Square West

from €115
  • Room, 1 King Bed
  • Room, 1 King Bed, City View
  • Room, 2 Double Beds
  • Studio, 1 King Bed
  • Studio, 1 King Bed, City View
  • Junior Suite, 1 Bedroom
  • Junior Suite, 1 Bedroom, City View

What’s around Element New York Times Square West


  • In Midtown
  • Madison Square Garden - 4 min walk
  • Times Square - 4 min walk
  • Bryant Park - 9 min walk
  • Macy's - 10 min walk
  • Broadway - 10 min walk
  • 5th Avenue - 12 min walk
  • Jacob K. Javits Convention Center - 12 min walk

Getting around

  • New York, NY (JFK-John F. Kennedy Intl.) - 21 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 18 min drive
  • New York, NY (LGA-LaGuardia) - 13 min drive
  • Teterboro, NJ (TEB) - 14 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Caldwell, NJ (CDW-Essex County) - 26 min drive
  • New York Penn Station - 8 min walk
  • New York W 32nd St. Station - 13 min walk
  • New York Grand Central Terminal Station - 18 min walk
  • 34 St. - Penn Station - 6 min walk
  • Times Sq. - 42 St. Station - 6 min walk
  • 42 St. - Bryant Pk. Station - 8 min walk

At a glance

Key facts


  • 411 apartments
  • Arranged over 40 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21

Travelling with others


  • Pets stay free (dogs and cats only)

  • Up to 50 lbs


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 2
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe

Element New York Times Square West’s small print

Also known as

  • Element Aparthotel New York Times Square West
  • Element New York Times Square West
  • Element New York Times Square West Hotel New York City
  • Element New York Times Square West Aparthotel
  • Element Times Square West Aparthotel
  • Element Times Square West


Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Self parking costs USD 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 1,333 reviews

Fair 4.0
We went there for check in only to be told that our reservation was cancelled due to the error in our credit card payment. The hotel insisted that they called to inform us of it to which we did not receive. We thought that even if they indeed called and couldn't get through, they could've sent an email to notify us ahead. We were left being helpless after being told that our reservation is cancelled so we had re-book at a higher rate as it is a last min thing. We only stayed a night anyway but oh boy our nightmare didnt stop there. The hotel is worn and seems rundown. Room is dark and and dimly lit even though all lights have been on. Detected bugs in the bathroom, pillows are flat and the room smells. The only consolation is its close proximity to Times Sq and all other attractions but the road leading to these places doesnt feel safe anyway as many homeless and ghetto dudes start congregating the place when the sun starts to set. Oh, breakfast was provided and it's pretty decent.
sg1 night romance trip
Fair 4.0
The hotel was fairly average and not like the pictures, a bit of light in the rooms would be helpful. Breakfast is all on paper plates and cups, I don’t understand why NYC does this. The neighborhood is very close to Times Square but it’s dirty and crowded. I’d try something closer to Central Park next time.
Linda, au3 night family trip
Exceptional 10.0
great location!
Location was great! Very close to port aurhority and Times Square. Room had a small kitchen which we weren’t expecting and would have used if we stayed longer.
Jackie, us1 night trip
Good 6.0
My experience at this hotel
Almost everything was good - A lot of choices for breakfast, near Time Square, the room was clean. Weaknesses - Online they say they have a parking, but it’s not true. There is a company in front that you can pay. The employee at the hotel told me « I’m not sure, I think it’s around 15.00$... », but no they charged us 90.00$ US for only one night !!! Also, online it says that they have small bed for one personne if needed, but when I asked for one, they told me that they have nothing, so my friend who moves a lot when he sleeps, he slept on the floor for one night. Otherwise, the rest was fine. They also have a rooftop where you can go at night !
Suzy, ca1 night trip with friends
Very Good 8.0
A great place to stay.
A great hotel. Convenient, clean and well furnished with nice service. Only complaint is that we had too long for the elevator.
Claude, us2 night romance trip

Element New York Times Square West

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