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WelcomHeritage Mandir Palace

Photo gallery for WelcomHeritage Mandir Palace

Outdoor pool
Outdoor pool
Surya Mahal Suite | Minibar, in-room safe, individually decorated, individually furnished
Golden Suite | Minibar, in-room safe, individually decorated, individually furnished
Surya Mahal Suite | Minibar, in-room safe, individually decorated, individually furnished

Overview of WelcomHeritage Mandir Palace

WelcomHeritage Mandir Palace

4.0 star property
4-star hotel in Jaisalmer with outdoor pool and restaurant

8.4/10 Very good

41 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Meeting Facilities
Map
Gandhi Chowk, Jaisalmer, Rajasthan, 345001

Guests rated this location 8.0/10 - Very good

Main amenities
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • Business centre
  • Daily housekeeping
  • Front desk safe
  • Garden
  • Laundry service
  • Outdoor pool
  • Restaurants
  • Self-serve laundry
  • Terrace
For families
  • Garden
  • Playground on site
  • Private bathroom
  • Rollaway/extra beds
  • Television
  • Terrace

Room options

About this area

What's nearby

  • Heart of Jaisalmer
  • Jaisalmer Fort - 1 min drive

Getting around

  • Jaisalmer (JSA) - 47 min drive

Restaurants

  • The Traveler’s Cup - 13 min walk
  • Sunset Palace - 14 min walk
  • Kuku Coffee Shop - 14 min walk
  • Chandan Shree Restaurant - 1 min walk
  • Trio Restaurant - 3 min walk
Map

About this property

WelcomHeritage Mandir Palace

A great choice for a stay in Jaisalmer, WelcomHeritage Mandir Palace is only 4.5 mi (7.3 km) from the airport. Guests can indulge in massages or manicures and pedicures, then grab a bite to eat at the restaurant. This upmarket hotel also features an outdoor pool, a terrace and a garden. Fellow travellers like the helpful staff and restaurant.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from noon until 1:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • BBQs
  • 24-hour room service

Travelling with children

  • Playground

What to do

  • Safari nearby

Working away

  • Business centre
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • An outdoor pool
  • Banquet hall
  • Garden
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility (selected rooms)
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Awards and affiliations

The property is a member of Heritage Hotels of India.

Fees & policies

Children & extra beds

  • Rollaway beds are available for INR 2200.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, mobile payments and cash.</p> <p>Mobile payment options include: Paytm.</p>

Also known as

WelcomHeritage Mandir Palace Hotel Jaisalmer
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Jaisalmer
WelcomHeritage Mandir Palace
Mandir Palace Hotel Jaisalmer
Mandir Palace Jaisalmer
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Jaisalmer
WelcomHeritage Mandir Palace Hotel Jaisalmer

Frequently asked questions

Does WelcomHeritage Mandir Palace offer free cancellation for a full refund?
Yes, WelcomHeritage Mandir Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at WelcomHeritage Mandir Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at WelcomHeritage Mandir Palace?
Yes, there's an outdoor pool.
Are pets allowed at WelcomHeritage Mandir Palace?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at WelcomHeritage Mandir Palace?
Yes, there's free self and valet parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at WelcomHeritage Mandir Palace?
You can check in from noon - 1:00 PM. Check-out time is 10:30 AM. Express check-in and check-out are available.
What is there to do at WelcomHeritage Mandir Palace and nearby?
WelcomHeritage Mandir Palace has an outdoor pool and a garden.
Are there restaurants at or near WelcomHeritage Mandir Palace?
Yes, there's an on-site restaurant.
What's the area around WelcomHeritage Mandir Palace like?
WelcomHeritage Mandir Palace is in the heart of Jaisalmer, a short 5-minute walk from Jaisalmer Fort and 8 minutes' walk from Patwon-ki-Haveli. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Beautiful palace, very poor service
The palace itself is stunning. However, service is poor. Breakfast ends at 9:30. We had to rush for the breakfast. Breakfast was really bad. Burnt, dried and stale. No tissue paper, no hair dryer, no iron. I have never seen a toilet paper role that thin. Hot water takes forever to mix. Most of the time, internet doesn’t work.
Tahsin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

WelcomHeritage Mandir Palace - A mixed bag
A clean and cosy hotel. Bed linen and towels could have been a little newer, but the service in the restaurants was excellent. WiFi was extremely lousy. Hotel should invest in a few range extenders.
Bharat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Golden City Mandir Palace Hotel
A beautiful hotel with a special charm. The architectural design of the buildings is amazing. Such intricate designs. The hotel is like a maze, so very interesting to walk around. There are few different temples in the complex but need to get its opening times. There is a museum in the complex as well. Walking distance to the fort. Take a walk up for sunrise. Staff are friendly and very welcoming
Remela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

17th Century Mandir Palace
It was an amazing experience at this property. The staff were friendly and helful. The place was like a maze, very interesting. It was amazing how well kept the place is. Jaisalmer, the Golden City. The hotel is close to the fort so you can walk or talk a rickshaw.
Remela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vinay, 2-night trip
Verified Expedia guest review

4/10 Fair

Oh what a shame - reality way below what it should
What a disappointment, This is a historic building part place museum, part home and part hotel. It should be great. We stayed 3 nights and ended up having three different rooms. the first was large ground floor with a foot path outside the window, so no privacy, and next to a noisy stairwell. Then moved to a very small low-ceilinged room where the air conditioner was as quite as a Boeing 737 on take-off - finally moved to a very pleasant quiet room that we should have had from inception. We booked a pool view balcony room but it appears that they don't exist at all - misdescription on Hotels.com website. Wifi proved impossible to log into and I discovered that their security certificate had expire in 2019 so no Apple device would log in. Manager seemed totally unaware. of this. The grilled chicken sandwich which my wife and I had for lunch (only food that day) gave us both alimentary problems. Hotel manager just seemed imperious and not caring at all Lives off being what it is, an important historic former palace in a convenient location, but management lets it down badly. Simply don't appear interested in overseas individual travellers - Our only disappointment in 5 weeks of travel
south, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amita, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful property. Very supportive and welcoming staff. Great place to stay.
Rakesh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel
We were a large group of 12 with an age range from 2 till 65 and without exception, all of us were happy with the facilities, cleanliness, helpfulness and the food. The historic significance of the hotel was also impressive and the staff were all very hospitable.
Dhruv, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful Building but some touches lacking
Although the hotel is beautiful & staff friendly and willing to help, I didn't find it had the special touches you would usually find in a 5 star hotel. The first room I was given had a very noisy fan, the hotel moved me to another but the TV didn't work the 3rd room on the ground floor was however lovely. Lunch should have run until 3PM but the dining hall was empty off staff when I arrived at 2:50PM. Many of the regular TV channels were not subscribed to & one of the pool ladders was broken. Only instant coffee available Saying all of that, I did have one of the best nights sleep I have had in a long time, so thank you for a comfortable bed!
Mohangarh Fort
Helen, 2-night trip
Verified Hotels.com guest review