The Tray Hotel

Photo gallery for The Tray Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of The Tray Hotel

The Tray Hotel

4.0 star property
Suburban hotel in Ngo Quyen with 2 restaurants and indoor pool

6.6/10 Good

4 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
47 Lach Tray, Ngo Quyen, Hai Phong
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
For families
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Ngo Quyen
  • Aeon mall lê chân hải phòng - 9 min drive
  • Do Son Beach - 24 min drive
  • Tay Yen Tu Nature Reserve - 77 min drive
  • Sun World Ha Long Park - 42 min drive
  • Lan Ha Bay - 77 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 7 min drive
  • Hai Phong Train Station - 16 min walk
  • Airport shuttle (surcharge)

About this property

The Tray Hotel

The Tray Hotel is only 3.6 mi (5.8 km) from the airport and offers a shuttle. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in hot stone massages, body wraps or facials. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms

Arriving/Leaving

  • Check-in time from 1 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children's pool
  • Fence around the pool

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (1184 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on site
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Grab bar in bath
  • Accessible bath
  • Wheelchair-width doorways

Languages spoken

  • English
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 285000 for adults and VND 190000 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for VND 405000 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in.

Policies

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and cash.

Also known as

Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
Nam Cuong Hotel
Nam Cuong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

Frequently asked questions

Overall score and ratings

6.6

Good

7.0/10

Cleanliness

6.5/10

Staff & service

6.5/10

Property conditions & facilities

4/10 Fair

Not a good service
Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Verified Hotels.com guest review

8/10 Very good

YUKI, 7-night business trip
Verified Hotels.com guest review

6/10 Good

酒店設施較舊,房間有點霉味,入住當晚在房間還看到一隻大壁虎,床墊太軟,早餐選擇太少,幸好酒店周邊很多食店
1-night business trip
Verified Hotels.com guest review

8/10 Very good

ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Mimi, 2-night trip
Verified Expedia guest review