All hotels in Mexico City, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

The Westin Santa Fe, Mexico City

4.5-star4.5 stars
Javier Barros Sierra 540Lomas Santa Fe, Mexico CityCDMX01219Mexico

Luxury hotel in Santa Fe with 6 restaurants, spa
  • Free WiFi
Superb9.2
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Amenities
Great amenities
Value for money
Value for money could be better
184See all 184 Hotels.com reviews
From 561 reviewsTripAdvisor Traveller Rating

The Westin Santa Fe, Mexico City

from €111
  • Traditional Room, 2 Double Beds, City View
  • Premium Suite, 1 King Bed, City View
  • Traditional Room, 1 King Bed, Valley View
  • Traditional Room, Accessible
  • Premium Suite, 1 King Bed, Valley View
  • Master Suite
  • Room, 1 King Bed, Valley View
  • Club Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool heated
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 1100
  • Conference space size (meters) - 102
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

The Westin Santa Fe, Mexico City’s small print

Also known as

  • Westin Hotel Mexico City Santa Fe
  • Westin Mexico City Santa Fe
  • Westin Santa Fe Mexico City
  • The Westin Santa Fe Mexico City Hotel Mexico City

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of MXN 1800

Late check-out can be arranged for an extra charge of MXN 1800

Self parking costs MXN 100 per night

Valet parking costs MXN 180 per night

Buffet breakfast is offered for an extra charge of MXN 290 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1777 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Santa Fe, Mexico City

Landmarks

  • In Santa Fe
  • Centro Santa Fe - 32 min walk
  • Chapultepec Park - 7.1 mi / 11.4 km
  • Parque Zoologico de Chapultepec - 7.6 mi / 12.2 km
  • Castillo de Chapultepec - 7.9 mi / 12.8 km
  • Monumento a los Ninos Heroes - 8 mi / 12.8 km
  • The Angel of Independence Monument - 8 mi / 12.9 km
  • French Embassy - 6.8 mi / 11 km

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 26 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive
  • Mexico City Buenavista Station - 24 min drive
  • Mexico City Fortuna Station - 32 min drive
  • Tlalnepantla de Baz Station - 36 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • RV, bus, and truck parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 184 reviews

The Westin Santa Fe, Mexico City
Fair4.0
TOO PRICEY for the Room / Service... :(
Front desk clerk assigned me a "handicap" room ( having plenty of rooms available ) :( room was nah...so, so and half of the electrical plugs did not work when trying to connect my laptop. Arrived quite late and tired to request a room change...however I am NEVER returning this hotel...
Sergio, mx1 night trip
The Westin Santa Fe, Mexico City
Very Good8.0
All was good but disappointed with the pool size of jacuzzi and kinda cold
Erika, us1 night trip
The Westin Santa Fe, Mexico City
Exceptional10.0
Awesome. Truly wonderful staff
Tom, us2 night trip
The Westin Santa Fe, Mexico City
Exceptional10.0
I will stay there again
Amazing!!!!
Samuel, us4 night trip
The Westin Santa Fe, Mexico City
Good6.0
Difficult for business travelers.
The hotel is not setup for business travelers. Had an early morning meeting and many delays kept me from being on time. Stating the day the shower didn't have hot water, had to wait several minutes for hot water. Forgot my toothbrush and had to wait for one to be sent up. 4 star hotels have free toothbrushes ---- not Westin. Went to iron my suit the iron board was 1/2 sized which is both hard to use and ineffective. The iron was broken, took 3 calls and eventually one was sent up. As I was getting to leave the guest in the next room woke up and got on a call. The walls are so thin it was like he was in my room. Overall, I was disappointed in the lack of basic amenities, noise from next room, and delays waiting for simple things like hot water and a working iron.
Thomas, sg1 night business trip

See all reviews

The Westin Santa Fe, Mexico City

Is the description of this hotel not correct? Tell us