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1 room, 2 adults

Fairfield Inn & Suites by Marriott Charlotte Matthews

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
8540 East Independence Blvd, Charlotte, NC, 28227, United States of America

No-frills hotel in East Forest with indoor pool
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

North Carolina may have travel restrictions in place due to COVID-19. 

  • The place is relatively clean. Brown bag breakfast was just so-so. Good locationFeb 22, 2021
  • This is a wonderful facility. It is easily accessible, located near restaurants, gas…Jan 26, 2021

Fairfield Inn & Suites by Marriott Charlotte Matthews

from €57
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

What’s around Fairfield Inn & Suites by Marriott Charlotte Matthews

Landmarks

  • In East Forest
  • SouthPark Mall - 8.4 mi / 13.6 km
  • Spectrum Center - 9.2 mi / 14.8 km
  • EpiCentre - 9.3 mi / 14.9 km
  • Bojangles' Coliseum - 6.5 mi / 10.5 km
  • Ovens Auditorium - 6.7 mi / 10.8 km
  • Discovery Place - 9.3 mi / 14.9 km
  • Matthews Community Center - 2.9 mi / 4.7 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 23 min drive
  • Concord, NC (USA-Concord Regional) - 32 min drive
  • Charlotte Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • North Carolina may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in stairways
  • Closed captioned TV
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Fairfield Inn & Suites by Marriott Charlotte Matthews’s small print

Also known as

  • Fairfield Inn Marriott Charlotte Matthews
  • Fairfield Inn & Suites by Marriott Charlotte Matthews Hotel
  • Fairfield Inn & Suites by Marriott Charlotte Matthews Charlotte
  • Fairfield Inn Marriott Matthews Hotel
  • Fairfield Inn Marriott Matthews Hotel Charlotte
  • Fairfield Inn Marriott Charlotte Matthews Hotel
  • Fairfield Inn Marriott Matthews
  • Fairfield Inn And Suites Charlotte Matthews
  • Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
  • Fairfield Inn Suites by Marriott Charlotte Matthews
  • Fairfield Suites Charlotte Ma

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Does Fairfield Inn & Suites by Marriott Charlotte Matthews offer free cancellation for a full refund?
    Yes, Fairfield Inn & Suites by Marriott Charlotte Matthews does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Fairfield Inn & Suites by Marriott Charlotte Matthews?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Fairfield Inn & Suites by Marriott Charlotte Matthews?
    Yes, there's free self parking.
  • Is there a pool at Fairfield Inn & Suites by Marriott Charlotte Matthews?
    Yes, there's an indoor pool.
  • Are pets allowed at Fairfield Inn & Suites by Marriott Charlotte Matthews?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Fairfield Inn & Suites by Marriott Charlotte Matthews?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Fairfield Inn & Suites by Marriott Charlotte Matthews?
    Yes. Nearby restaurants include Texas Roadhouse (2.1 mi), Chipotle (2.1 mi), and Taste of Europe Polish Cuisine (2.3 mi).
  • What is there to do at Fairfield Inn & Suites by Marriott Charlotte Matthews and nearby?
    Fairfield Inn & Suites by Marriott Charlotte Matthews has an indoor pool and a fitness center, as well as a picnic area.

Recent reviews

Fabulous 8.6 From 230 reviews

Good 6.0
My experience was just ok. The location was great but it comes to the hotel it was clean, neat but in the room, the mattress were very hard and it was like with a hole the middle. Also for the days i asked to clean the room and clean to towels it was not done as requested it. we were not happy about it
MARIA, us3 night family trip
Good 6.0
Took awhile to check in, one room key didn’t work was given a handicap suite the closet door didn’t work the water didn’t get warm for a shower
Muminah, us1 night trip
Very Good 8.0
In and out
The hotel was very nice staff was friendly during checkin and checkout. Room was quiet cozy and clean. We will be back soon !
Destiny, us1 night trip
Fair 4.0
Marriott Fairfield is in a great location, close to the highway, McAlpine Trail, and many shopping venues. The suite option with a pullout sofa in a separate space is also nice. Having stayed there pre & post COVID, however, there is much that was regrettable. First, although check-in was supposed to be at 3pm, our room was not ready on time. Secondly, there was the fridge. I appreciate that a refrigerator is provided. However, every 2 hours you had to hit a button to keep it on. Our fridge did not function properly and I asked that the staff exchange it for one that did to preserve our food. I was told that a working fridge would be provided and it never was. Thirdly, there was the lack of cleaning. According to the updated rules, cleaning is not done unless a guest requests it and will be out of the room for at least 4 hours on either side. We put in our request a day prior, but when we returned at the end of a long day, the rooms had not been cleaned. Trash was left piled in the hallway and we had to request fresh trash bags. Fourth, the "complimentary breakfast" devolved to a bagel and a chewy bar. We were informed that water would be provided upon request, but Fairfield Inn ran out and apparently no one thought to do a Costco run. Lastly, but for one exception, the staff was generally unfriendly and unhelpful. I understand that hotel accommodations have changed post-COVID, but certain standards should be maintained. Overall, our stay was not worth the price paid.
Annie, us4 night family trip
Good 6.0
I was not inform they don't pick up trash daily.
us2 night trip with friends
Poor 2.0
I love the size of the room, I had a king size bed room, and I was pleased with the look of the room as well, BUT once I went into the bathroom and saw a roach and then another one bigger in the room on the night stand, it was time for me to go. This was on top of the fact that the General Manager was not the best when it came to Customer service. She originally couldn't find my reservation and then tried to get smart with me, so once she spelled my name correctly and the reservations came up she wanted to be nice. I have never had a bad experience like this and I will not be returning.
us2 night family trip
Exceptional 10.0
Clean Room and Friendly Service
I stayed for two nights. The room was clean. I always worry about sleeping in hotel beds but this one was really cleans and comfy. The bathroom was pretty clean. Could have cleaned the shower a little better. But overall I really enjoyed my stay here.
Shalonda, us2 night trip
Fair 4.0
Over Taken by roaches!!!
Beverly, us5 night business trip
Very Good 8.0
Business Trip
My stay was very nice in spite of Covid-19. The staff was friendly and the hotel was clean. It was close to restaurants. They had grab bags with pastry/granola and fruit for breakfast.
William, us2 night business trip
Very Good 8.0
Pleasant stay..
Nice room, clean, comfortable and quiet. (4th fl) Nice area. Convenient to everything I was looking for. Would definitely stay here again. "Breakfast", due to Covid was adequate. Safety was first as it should have been.
Carole, us1 night trip

Fairfield Inn & Suites by Marriott Charlotte Matthews