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Primoretz Grand Hotel & SPA

Photo gallery for Primoretz Grand Hotel & SPA

Front of property
Property grounds
Front of property – evening/night
Sauna, hot tub, steam room, body treatments, mud baths, hydrotherapy
Restaurant

Overview of Primoretz Grand Hotel & SPA

Primoretz Grand Hotel & SPA

4.5 star property
Burgas beachfront hotel with 2 bars/lounges, spa
8.8 out of 10 Fabulous
8.8/10 Fabulous

133 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
The price is €145
Price available on 18/06/2023
Map
2 Al Batenberg, Burgas, 8000
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free train station pick-up
  • 4 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Burgas Center

Getting around

  • Bourgas (BOJ) - 19 min drive
  • Burgas Station - 6 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • DOCK 5 - 3 min walk
  • Даляна Бургас - 5 min walk
  • Be Happy - 7 min walk
  • Neptun - 4 min walk
  • Cardamon - 6 min walk
Map

About this property

Primoretz Grand Hotel & SPA

Primoretz Grand Hotel & SPA is a great choice for your beach stay in Burgas. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and hydrotherapy. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a hot tub. Fellow travellers like the pool and comfortable beds.

Languages

Bulgarian, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 AM
  • Express check-in available
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 8.00 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Free train station pickup

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • On a private beach

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3766 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Selected Comfort mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Cots/infant beds are available for EUR 8.0 per night

Parking

  • Self-parking costs EUR 8.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.

Also known as

Primoretz Grand Hotel Bourgas
Primoretz Grand Hotel
Primoretz Grand Bourgas
Primoretz Grand
Primoretz Grand Hotel SPA
Primoretz Grand & Spa Burgas
Primoretz Grand Hotel & SPA Hotel
Primoretz Grand Hotel & SPA Burgas
Primoretz Grand Hotel & SPA Hotel Burgas

Frequently asked questions

Does Primoretz Grand Hotel & SPA offer free cancellation for a full refund?
Yes, Primoretz Grand Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Primoretz Grand Hotel & SPA?
As of 3 June 2023, prices found for a 1-night stay for 2 adults at Primoretz Grand Hotel & SPA on 18 June 2023 start from €145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Primoretz Grand Hotel & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Primoretz Grand Hotel & SPA?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Primoretz Grand Hotel & SPA?
Sorry, pets aren't allowed.
Is parking offered on site at Primoretz Grand Hotel & SPA?
Yes. Self-parking costs EUR 8.00 per day.
Is an airport shuttle service offered by Primoretz Grand Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Primoretz Grand Hotel & SPA?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Express check-in is available.
What is there to do at Primoretz Grand Hotel & SPA and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Primoretz Grand Hotel & SPA also has 2 bars, a private beach and an outdoor pool, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Primoretz Grand Hotel & SPA?
Yes, there's an on-site restaurant.
Does Primoretz Grand Hotel & SPA have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Primoretz Grand Hotel & SPA like?
Primoretz Grand Hotel & SPA is a short 6-minute walk from Burgas Station and 4 minutes' walk from Burgas Beach. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.5/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

I Would Stay Here Again
Overall, it is a very nice, modern, clean facility. The grounds are clean and very well kept. The room was very spacious. My only complaint is that there were a lot of issues with my room card. There was an electrical system issue that they could not seem to fix completely. As a result, I had to visit the front desk several times or wait for service personnel to visit my room to attempt to remedy the issues. I will say that the staff were very quick to respond every time. This is the only negative thing I have to say about my visit. I would stay here again.
Peter, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Christine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

8/10 Very good

4,8 out of 5. Very pleased with all amenities and services. Some of the staff need a little more attitude correction, but most of them were super friendly, helpful and make you feel like on a real holiday.
Edi, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. The property was renovated and it’s roomy and modern. The staff is great. We used the spa on daily basis - everyone did a fantastic job except for Martin. He was too rough and rushed and felt like he didn’t have a formal training. Three of us had similar experiences with him.
Marina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Chavdar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and great friendly staff.
Lee, 8-night business trip
Verified Expedia guest review

8/10 Very good

Ralph, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Relaxing and lovely
It was lovely as usual in hotel Primoretz. It is the best in Burgas!
Room view 5th floor
Room view to the pool , sea and the park
Cafe and hotel garden
The beach in front of the hotel
4-night trip
Verified Hotels.com guest review