Halepa Hotel

We had a fabulous time staying at the Halepa Hotel. The staff bent over backwards to ensure our every need was met. Every resturaunt recommendation was a winner. Great selection for breakfast to start the day. The location is great because it is not too close to the harbor that you lose the parking spaces but not to far that you can't walk to get down there and enjoy the scenery. Highly recommended.

I recently stayed at the Halepa Hotel for 3 nights. It is very conveniently situated a short, scenic walk from the historic town and harbour, as well as some fabulous restaurants (one has tables that could not be nearer to the sea unless you were in it!) even closer. The building is impressive, the communal rooms are attractive, the bedrooms comfortable with high quality bed linens and toiletries, the garden and roof top terrace both pleasant places to have breakfast or relax. However, like other reviewers, I would say that it was the very courteous, helpful and guest-focused approach of the staff that most stood out. Special praise must go to Χάρις, who worked the late/night shift, and who was particularly helpful. Unphased by a request for a cocktail he had not heard of, he immediately found a recipe, found the ingredients and produced two delicious Negronis every night, served with style! A delightful hotel, excellent value for money and strongly recommended by someone who has high expectations!

Amazing time and stay. Excellent quality hotel. Very satisfying breakfast. Good location for visiting Chania and other points of interest. Very friendly and helpful stuff.

Lovely hotel, Lovely friendly staff. A little bit of a walk to main shops & eating places so not ideal for anyone with mobility issues. Very quiet rooftop lounge area with plunge pool. Only criticisms would be breakfast set up not ideal with guests kind of clambering over one another at the small buffet area & drinks a wee touch on the pricey side @ 15 euros for a gin & tonic & an amaretto (cheaper prices may encourage more nights in the hotel rather than going out. All in all we were very well looked after by the lovely friendly staff that couldn't do enough for us in our opinion. Would definitely return.

We had a 2 nights stay booked for 01/09. We were on a flight coming from the UK so we informed the hotel of our late arrival. Once at the airport we called the hotel again to tell them we would be here shortly; they answered that they were waiting for us and our room was ready. When we got to the hotel, we were then suddenly told the hotel was overbooked, that they had no room for us and we had to go to a different hotel!! The fact that we had already paid, it was 11pm, I was 5 months pregnant and we hadn't eaten didn't seem to even bother them - we barely got an apology! Therefore - I would give it a miss!