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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Grand Stay Hotel Dubai

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Microwave
  • Dry cleaning/laundry service
Sheikh Zayed Road, Dubai, United Arab Emirates

4-star hotel with 2 restaurants, near Dubai International Financial Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Microwave
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • HorrOct 9, 2020
  • Very good stayDec 15, 2019

Grand Stay Hotel Dubai

from €78
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Deluxe Room
  • Premier Suite, 1 Bedroom

What’s around Grand Stay Hotel Dubai

Landmarks

  • In Trade Center
  • Dubai Mall - 19 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • Burj Khalifa - 25 min walk
  • Dubai Fountain - 31 min walk
  • Dubai International Convention and Exhibition Centre - 36 min walk
  • Dubai World Trade Centre - 43 min walk
  • Dubai International Financial Centre - 11 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 26 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Financial Centre Station - 3 min walk
  • Emirates Towers Station - 14 min walk
  • Burj Khalifa - Dubai Mall Station - 28 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 430 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 AM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)

  • Free WiFi in rooms (2-device limit)

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking on site

  • Extended parking * on site

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Health club
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • English
  • French
  • Italian
  • Russian

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Emirates Grand Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Lobby Lounge - Overlooking the garden, this café specializes in Halal dishes.

Panorama - This restaurant serves breakfast, brunch, lunch, and dinner.

Tal Al Amar - This theme restaurant specializes in Middle Eastern cuisine and serves lunch and dinner.

Turkish Lounge - This café specializes in Halal dishes.

Grand Stay Hotel Dubai’s small print

Also known as

  • Emirates Grand
  • Grand Stay Hotel Dubai Dubai
  • Grand Stay Hotel Dubai Hotel Dubai
  • Emirates Grand Hotel
  • Hotel Emirates Grand
  • Emirates Grand Hotel Dubai
  • Emirates Grand Dubai
  • Emirates Grand Hotel
  • Grand Stay Hotel Dubai Hotel

Policies

Please note that alcohol is not served at this property.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 15 per accommodation, per night

Deposit: AED 500 per day

  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for AED 100 per night

Buffet breakfast is offered for an extra charge of AED 50.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 200 per vehicle (roundtrip, Maximum occupancy 3)

Wired Internet access is available in guestrooms for AED 90.00 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for AED 90.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Stay Hotel Dubai

  • Does Grand Stay Hotel Dubai offer free cancellation for a full refund?
    Yes, Grand Stay Hotel Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Stay Hotel Dubai?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Stay Hotel Dubai?
    Yes, there's free valet parking.
  • Is there a pool at Grand Stay Hotel Dubai?
    Yes, there's an outdoor pool.
  • Are pets allowed at Grand Stay Hotel Dubai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand Stay Hotel Dubai?
    You can check in from 3 PM - 3:00 AM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Grand Stay Hotel Dubai?
    Yes, there are 2 onsite restaurants, featuring Halal dishes and garden views. Nearby restaurants include al griSSino (4-min walk), Mint Leaf of London (4-min walk), and Zaroob (7-min walk).
  • Is airport shuttle service offered by Grand Stay Hotel Dubai?
    Yes, an airport shuttle is available. The charge is AED 200 per vehicle roundtrip.

Recent reviews

Good 7.2 From 204 reviews

Exceptional 10.0
Great
Walking distance to Dubai mall
Timothy, ie2 night romance trip
Very Good 8.0
As indicated above, I believe green stands for the best
Richard, ie1 night trip with friends
Good 6.0
Decent Hotel. Not best...
Too much waiting, for car and porter. Staff dont show any comfort. Room was decent. Bad pillows and old couch.
Mohamed, ie4 night family trip
Very Good 8.0
Good
Stay was comfortable except lifts. Long waiting almost every time:(
Amjad, ie5 night business trip
Good 6.0
The main hotel at the location is closed as per the date of this post. They moved us to the hotel apartments across the road. While it's still convenient with accessibility, it's somewhat old. Good pricing for what we got.
us2 night business trip
Poor 2.0
It's a very old hotel. It doesn't allow guests as the management might think It is not possible to have friends of the opposite genre that are just friends. I will stay with Internationally branded ones (e.g. Marriott, Wyndham, etc) to avoid this clashes in policies. Their rooms smell bad and the air conditioning is noisy. The staff was not friendly. The only positive aspect is the location in downtown but there are lots of hotels around as well.
George, us1 night trip
Poor 2.0
Far too old mattress which was so uncomfortable, dirty bedding and pillows... unmaintained and not in good condition bathroom fixtures... Despite all hotels all over the world which are offering unlimited free bottle of waters, surprisingly you are not allowed to ask for more than 2 bottles of water per day !! Also, a municipality fee of AED15 per night had not been charged while booking and even not while checking in and was deducted from my deposit while checking out ! A lady called "Chaima" at reception was extremely unprofessional and quite disrespectful. In general, i would Never ever try this hotel again and would not recommend it at all. such a waste of money ..
us7 night business trip
Good 6.0
Great location in central Dubai near the mall of Dubai and the Burj Khalifa. The hotel is a tall skyscraper and our room was humongous!
us2 night romance trip
Good 6.0
The rooms could be cleaner. Saw a cockroach.....for the first time in years in a hotel. Service was good, however and staff friendly.
Denis, gb2 night business trip
Good 6.0
Wifi limited per person, like two phones per room. Pool freezing cold. Gross breakfast.
Samuel, us1 night family trip

Grand Stay Hotel Dubai