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All properties in Tulum, Tulum, Quintana Roo, Mexico

Maison Tulum

3-star hotel with restaurant, near Tulum National Park

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Standard Room, 1 King Bed - Garden View
  • Penthouse, 1 Queen Bed - Balcony View
  • Terrace/Patio
Terrace/Patio. Image 1 of 74.
1 / 74Terrace/Patio
Calle Alfa Norte Esquina Con Sagitario, Tulum, 77780, QROO, Mexico
8.8.Fabulous.
  • Kind staff, clean room, pleasant stay.

    Apr 27, 2021

  • El hotel está muy bien ubicado en el centro de Tulum y es un Hotel muy limpio y cómodo…

    Apr 20, 2021

See all 102 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 8 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Spa services
  • Terrace

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Tulum City Center
  • Tulum National Park - 31 min walk
  • Dos Aguas Park - 3 min walk
  • Tulum Mayan Ruins - 2.4 mi / 3.9 km
  • Gran Cenote - 2.6 mi / 4.2 km
  • Playa Ruinas - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Penthouse, 1 Queen Bed
  • Standard Studio, 1 King Bed
  • Suite

What’s around

Landmarks

  • In Tulum City Center
  • Tulum National Park - 31 min walk
  • Dos Aguas Park - 3 min walk
  • Tulum Mayan Ruins - 2.4 mi / 3.9 km
  • Gran Cenote - 2.6 mi / 4.2 km
  • Playa Ruinas - 2.7 mi / 4.3 km
  • Cenote Crystal - 3 mi / 4.9 km
  • Playa Paraiso - 3.9 mi / 6.3 km
  • Tulum Beach - 4.1 mi / 6.6 km
  • Las Palmas Public Beach - 3.7 mi / 5.9 km
  • Tulum Monkey Sanctuary - 4.6 mi / 7.4 km
map
See on map
Calle Alfa Norte Esquina Con Sagitario, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 8 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Payment types at the property

MastercardVisa

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Spa services on site

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Rooftop terrace
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Onsite venue - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Maison Hotel Tulum
  • Maison Tulum Hotel
  • Maison Tulum Tulum
  • Maison Tulum Hotel Tulum
  • Maison Tulum
  • Maison Tulum Hotel Tulum
  • Maison Tulum Hotel

Optional extras

Rollaway beds are available for MXN 200.0 per night

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Cash deposit: MXN 500 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Maison Tulum.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Babel Cafe (3-min walk), Charlie's (4-min walk), and Trattoria Romana (4-min walk).
  • Maison Tulum has spa services and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    KoKa

    Very friendly, nice location, and an excellent cafe owner downstairs that shares the building with the Maison Tulum.

    Todd, 1 night trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great secret place in Tulum

    Small, clean, very friendly staff, great location, close to the main Road, Thanks

    Leon, 2 night trip, Mar 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lovely place

    A sweet little hotel I’m a safe neighborhood. There is a delicious restaurant on the ground floor too! Easy walking distance to all the bars and restaurants on Tulum Avenue. The decor and fountains and fish ponds in the courtyard are delightful! My room was cleaned daily and fresh towels were supplied after a couple days. The sheets were a little stained but clean enough. Great water pressure, hot water, and excellent A/C! It is located in a lively neighborhood so there is some street noise at night. I was there for 5 days and would definitely stay again! Oh! And a very nice rooftop terrace with hammocks and clotheslines!

    Sarah, 5 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel was quiet and got a good night's sleep. The downfall is that there are no elevators and the steps are somewhat steep. Poor water pressure.

    Lupe, 4 night family trip, Feb 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely place

    This hotel is in a very good location, easy to walk to the ADO and downtown. The employees are all very nice, coffee provided and a very good restaurant downatairs. It has a very nice patio on top of the building with hammocks, sitting area and clotheslines. I always felt safe and the rooms are quiet. Will definitly come back here next time.

    Peter, 5 night family trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We loved our penthouse room and the owner was very friendly. He was always there to help us if we needed anything.

    3 night romance trip, Jan 17, 2020

    Verified Travelocity guest review

  • 8.0.Very Good

    Bed was comfortable, good location, walking distance to Ado bus station and from the main avenue.

    3 night romance trip, Dec 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful property with lots of foliage and excellent food at the cafe.

    Melissa, 2 night family trip, Nov 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel is not in a nice area, I wasn’t expecting Hotel zone but I would not be walking around. The hotel is smaller than what I expected from the pictures. We got a room downstairs and that night it was raining and the ceiling was dripping. We reported it and the alternative was on a 3rd floor room going through a spiral staircase, we decided not to take it as we had big luggage that would have been very problematic to bring up. The owner wasn’t very friendly, he didn’t show us the place, just gave us the key for our room. There is a little restaurant in the hotel that serves french food. We only ordered a basic breakfast but it was good.

    1 night romance trip, Nov 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Maison Tulum was beautiful with a wonderful garden atmosphere.

    7 night trip, Oct 8, 2019

    Verified Expedia guest review

See all 102 reviews