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Maison Tulum

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Interior
Breakfast served
Standard Room, 1 King Bed | View from room
Breakfast served
Reception

Overview of Maison Tulum

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Maison Tulum

3.0 star property
City centre Tulum hotel with restaurant
8.4 out of 10 Very good
8.4/10 Very good

522 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Non-smoking
Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 3 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Gran Cenote - 5 min drive
  • Las Palmas Public Beach - 14 min drive
  • Tulum Beach - 8 min drive
  • Playa Paraiso - 18 min drive
  • Sian Ka'an Biosphere Reserve - 14 min drive
  • Soliman Bay - 22 min drive
  • Xel-Há Park - 15 min drive
  • Dos Ojos Cenote - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive

Restaurants

  • Babu Té Bar - 3 min walk
  • Raw Love - 3 min walk
  • Aguacate Limon - 2 min walk
  • Tres Galeones - 4 min walk
  • La Fournee - 3 min walk
Map

About this property

Maison Tulum

Maison Tulum features a rooftop terrace and puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum Beach. Other highlights include a snack bar/deli, a terrace and a garden. Fellow travellers like the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Reception hall

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 500 per stay

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Maison Tulum Hotel
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Frequently asked questions

Does Maison Tulum offer free cancellation for a full refund?
Yes, Maison Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Maison Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Maison Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Maison Tulum?
Sorry, there's no on-site parking at Maison Tulum.
What are the check-in and check-out times at Maison Tulum?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Maison Tulum and nearby?
Maison Tulum has a garden.
Are there restaurants at or near Maison Tulum?
Yes, there's an on-site restaurant.
What's the area around Maison Tulum like?
Maison Tulum is in Tulum City Center, a short 3-minute walk from Dos Aguas Park. Travellers recommend the hotel for its walkable location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.
Verified Expedia guest review

10/10 Exceptional

Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
Jacques, 16-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
Mark, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!
Verified Expedia guest review

10/10 Exceptional

I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Melissa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.
Verified Expedia guest review

8/10 Very good

No hot water!!
Sofia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Brittany, 15-night trip
Verified Expedia guest review

10/10 Exceptional

Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Jessica Jordan, 6-night romance trip
Verified Travelocity guest review