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Aqua Palace Hotel

4.0 star property
4-star hotel with bar/lounge, near St. Mark's Square

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Aqua Palace Hotel

Photo gallery for Aqua Palace Hotel

Interior
Front of property
Minibar, in-room safe, soundproofing, free WiFi
Double Room
Minibar, in-room safe, soundproofing, free WiFi

Overview of Aqua Palace Hotel

9.4

Exceptional

Property highlights

  • Air conditioning
  • Free WiFi
  • Laundry facilities
  • Bar
  • 24/7 front desk
  • Non-smoking
Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Babysitting
  • Train station pick-up service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Lift

Room options

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, Canal View

  • 45 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Canal View

  • 25 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • In Castello
  • St. Mark's Square - 2 min walk
  • St. Mark's Basilica - 3 min walk
  • Rialto Bridge - 4 min walk
  • Doge's Palace - 7 min walk
  • Grand Canal - 27 min walk
  • Piazzale Roma - 27 min walk
  • Port of Venice - 33 min walk
  • Bridge of Sighs - 1 min drive
  • St Mark's Campanile - 1 min drive
  • Teatro La Fenice - 2 min drive

Getting around

  • Marco Polo Airport (VCE) - 63 min drive
  • Venezia Mestre Station - 12 min drive
  • Venice (XVQ-Santa Lucia Rail Station) - 23 min walk
  • Venice Santa Lucia Station - 25 min walk
  • Train station pickup (surcharge)

Restaurants

  • Farini Venezia - 2 min walk
  • Dal Moro's - Fresh Pasta To Go - 3 min walk
  • Ristorante La Piazza - 2 min walk
  • La Boutique del Gelato - 1 min walk
  • Da Carletto - 3 min walk

About this property

Aqua Palace Hotel

When you stay at Aqua Palace Hotel, you'll be in a fantastic location, only a five-minute walk from St. Mark's Square and St. Mark's Basilica. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This upmarket hotel is also 0.2 mi (0.3 km) from Rialto Bridge and 0.4 mi (0.6 km) from Doge's Palace.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Train station pickup

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Aqua Palace Hotel Venice
Aqua Palace Hotel
Aqua Palace Venice
Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Does Aqua Palace Hotel offer free cancellation for a full refund?
Yes, Aqua Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aqua Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Aqua Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Aqua Palace Hotel?
Sorry, there's no on-site parking at Aqua Palace Hotel.
What are the check-in and check-out times at Aqua Palace Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Aqua Palace Hotel?
No, this hotel doesn't have a casino, but Casino of Venice (14-min walk) is nearby.
What's the area around Aqua Palace Hotel like?
Aqua Palace Hotel is in Castello, a short 2-minute walk from St. Mark's Square and 3 minutes' walk from St. Mark's Basilica.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jacqueline, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Heather, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel in a great location
Such a lovely hotel with friendly and helpful staff. Couldn’t be better located as it’s a 5 minute walk from both the Rialto Bridge and St Marks Square. Would definitely recommend.
Julie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent facilities and staff
Located in a quiet corner near San Marco square. Excellent service and friendly staff.
Kin Wah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel
Amazing hotel in the heart of Venice, 5 mins away from San Marco square or the Rialto bridge. Staff are very professional giving amazing customer service. Breakfast needs mentioning as it is second to none. I would definitely go back to Aqua Palace next time we visit Venice. Thank you 🇮🇹🇮🇹❤️❤️🇮🇹🇮🇹
Amanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and well presented, felt very luxurious!
Kieran, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean hotel, modern room and on suite bathroom. Easy walk to all areas in Venice.
Vito, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly and welcoming staff. Beautiful room in the heart of the city.
Courtney, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Central location, comfortable stylish rooms, friendly helpful staff.
Rebecca, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was very great property and location. Staff very helpful.
Richard, 2-night trip
Verified Expedia guest review