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Helgon Hotel – Lourdes Pyrenees

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Select Comfort beds, in-room safe, desk, blackout curtains
Select Comfort beds, in-room safe, desk, blackout curtains
Select Comfort beds, in-room safe, desk, blackout curtains
Twin Room | Select Comfort beds, in-room safe, desk, blackout curtains
Triple Room | Select Comfort beds, in-room safe, desk, blackout curtains

Overview of Helgon Hotel – Lourdes Pyrenees

Helgon Hotel – Lourdes Pyrenees

4.0 star property
Lourdes upmarket hotel with bar/lounge

8.2/10 Very good

68 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is €107
Price available on 12/12/2022
Map
8 Rue de Massabielle, Lourdes, Hautes-Pyrenees, 65100

Room options

About this area

What's nearby

  • Massabielle Grotto - 16 min drive
  • Basilica of Our Lady of the Rosary - 16 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 22 min drive
  • Pau (PUF-Pau - Pyrenees) - 54 min drive
  • Lourdes Station - 17 min walk
  • Ossun Station - 22 min drive
  • St-Pe De Bigorre Station - 24 min drive

Restaurants

  • Au Roi Albert - 2 min walk
  • New Orleans Café - 3 min walk
  • Cafe des Brancardiers - 3 min walk
  • Le Bodegon - 4 min walk
  • Hotel Arcades - 5 min walk

About this property

Helgon Hotel – Lourdes Pyrenees

Adjacent to a golf course, Helgon Hotel – Lourdes Pyrenees is a great choice for a stay in Lourdes. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers say good things about the helpful staff and location.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Adjacent to a golf course
  • Golf pro shop on site

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Selected Comfort mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Renovations and closures

The property is closed between 31 December and 13 April.

Parking

  • Self-parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Helgon Lourdes
Hotel Helgon
Helgon Lourdes
Helgon
Hotel Helgon
Helgon – Lourdes Pyrenees
HELGON HOTEL – LOURDES PYRENEES Hotel
HELGON HOTEL – LOURDES PYRENEES Lourdes
HELGON HOTEL – LOURDES PYRENEES Hotel Lourdes

Frequently asked questions

Is Helgon Hotel – Lourdes Pyrenees currently open?
The property is closed between 31 December and 13 April.
How much does it cost to stay at Helgon Hotel – Lourdes Pyrenees?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Helgon Hotel – Lourdes Pyrenees on 12 December 2022 start from €107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Helgon Hotel – Lourdes Pyrenees offer free cancellation for a full refund?
Yes, Helgon Hotel – Lourdes Pyrenees does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Helgon Hotel – Lourdes Pyrenees?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Helgon Hotel – Lourdes Pyrenees?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Helgon Hotel – Lourdes Pyrenees?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Helgon Hotel – Lourdes Pyrenees?
You can check in from 2 PM - 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Helgon Hotel – Lourdes Pyrenees?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Helgon Hotel – Lourdes Pyrenees and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Helgon Hotel – Lourdes Pyrenees?
Yes. Nearby restaurants include Le Bodegon (4-min walk), Hotel Arcades (5-min walk) and Restaurant Alexandra (7-min walk).
What's the area around Helgon Hotel – Lourdes Pyrenees like?
Helgon Hotel – Lourdes Pyrenees is a short 7-minute walk from Basilica of Our Lady of the Rosary and 9 minutes' walk from Massabielle Grotto. Travellers recommend the hotel for its walkable location.

Overall score and ratings

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Vanessa, 2-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Not what you expect from 4* hotel.
Cockroach in the room. poor cleaning quality.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, friendly staff, air conditioning, clean rooms, balcony with amazing view.
7-night trip with friends
Verified Ebookers guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

Good location, Awful breakfast, very hard dried out bread. They cann it a buffet but only ham and cheese available
3-night trip
Verified Expedia guest review

10/10 Exceptional

Closer to all facilities
Amazing and closer to Church Grotte and eating out
Ratnasabapathy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was close to my destination. Walking distance to everything
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Modern Hotel
Very nice modern hotel, big room and clean.
Corazon, 1-night romance trip
Verified Hotels.com guest review