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All properties in Tlalnepantla de Baz, Mexico, Estado de, Mexico
1 room, 2 adults

NH Mexico City Valle Dorado

4-star4 stars
Blvd Avila Camacho 3130, Col Valle Dorado, Tlalnepantla de Baz, MEX, 54020, Mexico

4-star Tlalnepantla de Baz hotel with restaurant, connected to a shopping center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • perfect stay Apr 2, 2018
  • Estoy de acuerdo que estamos en pandemia y regulaciones pero que no le pongan a uno agua…Dec 4, 2020

NH Mexico City Valle Dorado

from €43
  • Standard Room
  • Superior Double Room
  • Standard Room (Extra Bed 2 adults + 1 child)
  • Standard Room (Extra Bed 3 adults)
  • Family Room

What’s around NH Mexico City Valle Dorado

Landmarks

  • In Valle Dorado
  • Mundo E Shopping Center - 37 min walk
  • Industrial Area - 1 min walk
  • Plaza Satelite Shopping Center - 3.9 mi / 6.2 km
  • Arena Ciudad de Mexico - 5.7 mi / 9.1 km
  • Basilica of Our Lady of Guadalupe - 9 mi / 14.5 km
  • Galerias Perinorte - 6.7 mi / 10.8 km
  • Toreo Parque Central - 7.6 mi / 12.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 42 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Tlalnepantla de Baz San Rafael Station - 7 min drive
  • Tlalnepantla de Baz Station - 7 min drive
  • Tultitlan Lecheria Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MXN 140 per day)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 3014
  • Conference space size (meters) - 280
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 27-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

NH Mexico City Valle Dorado’s small print

Also known as

  • NH Mexico City Valle Dorado Hotel
  • Valle Dorado Hotel
  • NH Mexico City Valle Dorado
  • Valle Dorado
  • NH Mexico City Valle Dorado Hotel
  • NH Mexico City Valle Dorado Tlalnepantla de Baz
  • NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of MXN 650 (subject to availability)

Self parking costs MXN 140 per day

Rollaway beds are available for MXN 350.0 per day

Breakfast costs between MXN 297 and MXN 732 for adults, and MXN 100 and MXN 130 for children (approximately)

Pets are allowed for an extra charge of MXN 500 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Mexico City Valle Dorado

  • Does NH Mexico City Valle Dorado offer free cancellation for a full refund?
    Yes, NH Mexico City Valle Dorado does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at NH Mexico City Valle Dorado?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at NH Mexico City Valle Dorado?
    Yes. Self parking costs MXN 140 per day.
  • Are pets allowed at NH Mexico City Valle Dorado?
    Yes, dogs are welcome. There's a charge of MXN 500 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at NH Mexico City Valle Dorado?
    You can check in starting at 3:00 PM. Check-out time is 1 PM. Late check-out is available for a charge of MXN 650 (subject to availability).
  • Are there restaurants at or near NH Mexico City Valle Dorado?
    Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include El Medio y Medio Valle Dorado (5-min walk), Toks Valle Dorado (6-min walk), and Fisher's Arboledas (12-min walk).
  • Is airport shuttle service offered by NH Mexico City Valle Dorado?
    Yes, an airport shuttle is available. The charge is MXN 1200 per vehicle roundtrip.
  • What is there to do at NH Mexico City Valle Dorado and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Very Good 8.0 From 168 reviews

Exceptional 10.0
Bueno con algunas inconveniencias
La atención buena pero no hay botellas de agua en la habitación ni un lugar cerca donde podamos comprar no puede ser que no te proporcionen agua cuando tienes necesidad de quizás tomar un medicamento y vienes llegando de un vuelo a las 12:00am teniendo que pedir un taxi para poder ir a comprar
Ana, us3 night trip
Exceptional 10.0
Service is great
Very good service
us3 night business trip
Good 6.0
Safety at the shower area is a concern and the staff did not pay attention to this. The floor ends up really slippery, my sister had a bad injury because there is not even a handler to prevent accidents while showering.
Adriana, us3 night family trip
Fair 4.0
Good location, the mall where the hotel is located has a lot of places for shopping; pharmacy, restaurants, movie theater, etc. Unfortunately the hotel even though it was clean and has very comfortable rooms, the bathrooms locked key safety features. The showers have no safety bars and the floors are extremely slippery. I suffered a fall and as a consequence I am in extreme pain. When I reported the accident the response of the staff was not very professional and sadly somehow was somehow almost mocking response to my pain. It wasn’t until 2 days after the fall that a shower mat was delivered to my room. Nobody contacted me to make sure I was ok even though they knew I was hurt and in a lot of pain. Has this had happen in any hotel within the United States they would’ve make sure their guest was taken care of, received medical attention and was ok. Not going back there. I can’t understand how is it possible that a hotel from such a big chain of hotels locks safety bars in the showers. My flight back was a nightmare because I was in so much pain, the remainder of my vacation was ruined because of my fall and yet they thought it was a laughing matter. No manager was onsite, I wrote a letter and I am yet to hear from them. If you are planning to go there I suggest you bring your own shower mat or use one of the towels on the floor. We had 3 rooms reserved and I told my other guests to use the towels to avoid the slippery floors.
Laura, us5 night family trip
Exceptional 10.0
Relaxing and comfortable
Oscar, us1 night trip
Exceptional 10.0
Love this hotel great location great staff, friendly and clean
us1 night business trip
Exceptional 10.0
Muy limpio, ordenado; la atención de su personal es de primera la verdad que fue un gusto hospedarnos ahí todo cubrió nuestras expectativas
Ana, us3 night trip
Exceptional 10.0
Good place. Well located
omar, mx1 night business trip
Exceptional 10.0
I have stayed a number of times at this hotel and it seems very much improved over the past. It is an excellent business hotel.
us3 night business trip
Exceptional 10.0
VERY GOOD
Great for my business purposes
mx4 night business trip

NH Mexico City Valle Dorado