Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Sutton Place Hotel Ueno

3-star3 stars
7-8-23 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005, Japan

City-center hotel within easy reach of Ueno Onshi Park
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Great Location , very convenience clean place and nice serviceDec 27, 2019
  • Location from Ueno Station was within walking distance. Very well maintain. Dec 24, 2019

Sutton Place Hotel Ueno

  • Room, 1 Semi-double Bed, Smoking
  • Room, 1 Semi-double Bed, Non Smoking
  • Twin Room, 2 Single Beds, Smoking
  • Twin Room, 2 Single Beds, Non Smoking

What’s around Sutton Place Hotel Ueno


  • In Ueno
  • Ueno Onshi Park - 7 min walk
  • Sensō-ji Temple - 23 min walk
  • Akihabara Electric Town - 24 min walk
  • University of Tokyo - 25 min walk
  • Tokyo Dome - 36 min walk
  • Tokyo Sky Tree - 39 min walk
  • Ameya-Yokochō - 7 min walk

Getting around

  • Narita Intl. Airport (NRT) - 47 min drive
  • Haneda Airport (HND) - 17 min drive
  • Keisei-Ueno Station - 9 min walk
  • Ueno Station - 10 min walk
  • Uguisudani Station - 12 min walk
  • Inaricho Station - 7 min walk
  • Iriya Station - 11 min walk
  • Shin-okachimachi Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • Designated smoking areas
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 24-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Sutton Place Hotel Ueno’s small print

Also known as

  • Hotel Sutton Place Ueno
  • Sutton Place Hotel Ueno Tokyo, Japan
  • Sutton Place Taito
  • Sutton Place Hotel Ueno Tokyo
  • Sutton Place Hotel Ueno Hotel
  • Sutton Place Hotel Ueno Tokyo
  • Sutton Place Hotel Ueno Hotel Tokyo
  • Sutton Hotel Ueno
  • Sutton Place Hotel Ueno
  • Sutton Place Ueno
  • Sutton Place Ueno Hotel
  • Sutton Ueno
  • Sutton Ueno Hotel
  • Ueno Sutton Place
  • Ueno Sutton Place Hotel


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sutton Place Hotel Ueno

  • Does Sutton Place Hotel Ueno offer free cancellation for a full refund?
    Yes, Sutton Place Hotel Ueno does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sutton Place Hotel Ueno?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sutton Place Hotel Ueno?
    Sorry, there's no onsite parking at Sutton Place Hotel Ueno.
  • Are pets allowed at Sutton Place Hotel Ueno?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sutton Place Hotel Ueno?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Sutton Place Hotel Ueno?
    Yes. Nearby restaurants include Fujisoba (3-min walk), Jitokko Kumiai (3-min walk), and Ueno USHIHACHI (4-min walk).

Recent reviews

Very Good 8.2 From 226 reviews

Very Good 8.0
Sutton Place convenience
The location is very convenient. Breakfast service is good. Unfortunately the wifi could not connect in our room.
jp3 night romance trip
Good 6.0
Very near to Ueno train station
I thought their 4:00 check in was too late and I wasn’t offered smoking or non when booking. I was given a smoking room - Ugh!
Tom, us2 night romance trip
Very Good 8.0
The room is very tiny but it is very clean. There are free drinks (hot and iced coffee/tea) on the 2nd floor. The toilet is very comfortable. However, it would be great if the bed and pillow are more comfortable. They are so hard! In addition, English channels are not available on television. And the breakfast must be taken to eat in your room.
Dr. Puongtip, th5 night family trip
Good 6.0
The rooms are very small as this was my first trip to Tokyo I have nothing to compare it to Breakfast was pastries which were fresh You had to return the key every time you went out then get it back when you returned meaning waiting for the lift twice each time. Great location very close to Ueno Station and park
Terri, au4 night romance trip
Fair 4.0
1. Location is great, close to Ueno Station. 2. I realized after I was in the room the meaning of ; why are not you more honest and state ? That would make the description clearer and close to the reality. 3. The room is extremely small, no space for hanging a shirt.
Ben, us2 night family trip
Very Good 8.0
Great location
Love the close proximity to JR Ueno and also airport trains.
Patricia, ca1 night family trip
Exceptional 10.0
It's location as it close to the metro and close to several shops/restaurants. The staff is very pleasant and helpful. The room is a nice size and very clean.
us1 night romance trip
Exceptional 10.0
It was situated along the street, but took me a while to find it. Would be even more helpful to provide a visual map to the hotel. Friendly staff who also assisted with courier service. Croissants were lovely. Only thing is that the self operated coin dryer was not working too well.
Yen, sg2 night trip with friends
Very Good 8.0
Good location. Just 4 mins walk to JR Ueno station. Cleanliness and very big bathroom.
U.W., gb3 night trip with friends
Exceptional 10.0
Great stay. ありがとう!
Workers were very helpful and super nice. We will stay for sure next time.
teruhisa, us2 night romance trip

Sutton Place Hotel Ueno