Grand Mirage Resort & Thalasso Bali - CHSE Certified

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On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
3 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas
3 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas

Overview of Grand Mirage Resort & Thalasso Bali - CHSE Certified

VIP Access

Grand Mirage Resort & Thalasso Bali - CHSE Certified

4.5 star property
Beachfront resort in Nusa Dua with spa, beach bar

8.0/10 Very good

994 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €150
Price available on 17/09/2022
Map
Jalan Pratama 74 Tanjung Benoa, Nusa Dua, Bali, 80363
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness centre
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Nusa Dua Beach - 18 min drive
  • Jimbaran Beach - 29 min drive
  • Melasti Beach - 42 min drive
  • Kuta Beach - 37 min drive
  • Waterbom Bali - 37 min drive
  • Beachwalk Shopping Center - 44 min drive
  • Balangan Beach - 54 min drive
  • Bali Bombing Memorial - 42 min drive
  • Legian Beach - 42 min drive
  • Double Six Beach - 45 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 30 min drive
  • Airport shuttle (surcharge)

About this property

Grand Mirage Resort & Thalasso Bali - CHSE Certified

At Grand Mirage Resort & Thalasso Bali - CHSE Certified, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be 2.7 mi (4.4 km) from Nusa Dua Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and Ayurvedic treatments. Grand Cafe, one of 8 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a beach bar and a fitness centre. The helpful staff and breakfast get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Grand Mirage Resort & Thalasso Bali - CHSE Certified are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 377 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • 8 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Water slide
  • Playground
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Karaoke
  • Shopping
  • Pool table
  • Fishing
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Beach cabanas (surcharge)
  • Bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Piano
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Spring water bath
  • Bath only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

All-inclusive room rates at Grand Mirage Resort & Thalasso Bali - CHSE Certified are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

Thalasso Bali has 22 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Dining

Grand Cafe – This poolside buffet restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.
Julie's Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Jukung Grill – This beach restaurant specialises in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Coconut Pool Bar – This poolside bar only serves light fare. Open daily.
Panorama Lounge – Overlooking the ocean, this lobby lounge specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 11 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Mirage Resort Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Thalasso Bali Nusa Dua
Grand Mirage Thalasso Bali
Grand Mirage Bali
Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Resort Thalasso Bali CHSE Certified
Grand Mirage Resort & Thalasso Bali - CHSE Certified Resort
Grand Mirage Resort & Thalasso Bali - CHSE Certified Nusa Dua

Frequently asked questions

Does Grand Mirage Resort & Thalasso Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Grand Mirage Resort & Thalasso Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Mirage Resort & Thalasso Bali - CHSE Certified?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at Grand Mirage Resort & Thalasso Bali - CHSE Certified on 10 September 2022 start from €122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Mirage Resort & Thalasso Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Mirage Resort & Thalasso Bali - CHSE Certified?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Grand Mirage Resort & Thalasso Bali - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Mirage Resort & Thalasso Bali - CHSE Certified?
Yes, there's free valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Mirage Resort & Thalasso Bali - CHSE Certified?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one way.
What are the check-in and check-out times at Grand Mirage Resort & Thalasso Bali - CHSE Certified?
You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Grand Mirage Resort & Thalasso Bali - CHSE Certified and nearby?
Have fun with on-site activities such as kayaking, parasailing and sailing. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mirage Resort & Thalasso Bali - CHSE Certified also has 2 bars, a water slide and a fitness centre, as well as beach cabanas, a picnic area and a garden.
Are there restaurants at or near Grand Mirage Resort & Thalasso Bali - CHSE Certified?
Yes, there are 8 on-site restaurants, featuring al fresco dining, international cuisine and ocean views. The dining venue(s) will be unavailable from 25 October 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include Atlichnaya Bar (3-min walk), Casanova Bali (7-min walk) and Warung Seadoo (8-min walk).
Does Grand Mirage Resort & Thalasso Bali - CHSE Certified have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Grand Mirage Resort & Thalasso Bali - CHSE Certified like?
Grand Mirage Resort & Thalasso Bali - CHSE Certified is a short 1-minute walk from Bukit Peninsula and 9 minutes' walk from Tanjung Benoa. Travellers say that this resort is in a good location.

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

satvir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hollie, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

The only complaint I have is that they allowed us to think the massage was part of the vip package then charged us for it at checkout claiming miscommunication
Richard Charles, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Hotel and facilities were closed
Nicola, 7-night family trip
Verified Lastminute guest review

8/10 Very good

Overall a good experience
Hotel was bit quiet due to pandemic slowdown, service and cleanliness was good Restaurant was not functioning, breakfast was also Ala carte which had little options. Staff did best to facilitate with limited resources. Overall a good experience.
VIJAY, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Expedia guest review

2/10 Poor

Avoid and look at other hotels! Been in discussions with the hotel about getting any refund back as we're unable to travel. Hotel are making us rebook at a time were we're unable to leave our country. Customer service is terrible and insensitive, glad we didn't visit as the sample we've had to date has been shocking. Every other hotel/airline has provided a full refund without question. Be very mindful before committing to this place as your likely to lose your money
10-night family trip
Verified Expedia guest review

10/10 Exceptional

All inclusive was excellent! We enjoyed local food, Italian, Indian, Chinese meals with wine.
5-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

6/10 Good

The property was looked after very nicely. The problem I had was that I understood that the hotel had a very low room occupancy due to the coronavirus. They had to cancel some dinner buffets which I agree I don’t agree. I agreed to have all inclusive for my seven days stay there which means I was entitled to buffet every day. On Tuesday they had a barbecue outside Which we all attended at 7:00 they told me but they told other people it started at 7:30. Well approximately 725 that night all eight shaving dishes were all empty so whoever came after 720 did not have any food to eat on the buffet. If you have a buffet you must have enough food to make sure that the first person gets the same as the last person. I believe they were charging between 30 and $40 for the buffet if you were not an all inclusive member which was a lot of money to be spent window was no food to be eaten. That was just not right. A few times we went for lunch or dinner and they said that they ran out of you could say vegetables or duck or chicken or something they always ran out of. The worst thing that happened to me and my wife was when we arrived on Sunday night we wanted something to eat and the first thing they said the dinner buffet was canceled due to low occupancy so I decided with my wife to try another restaurant and they suggested to Try the Chinese restaurant which I asked where was it and they said suggested and told me it was down the street. I just got into Bali very Upset .
Michael, 7-night trip
Verified Expedia guest review