2/10 Poor
23 June 2022
The hotel staff constantly tried to get more money from me. Saying things weren’t paid. I was in a rush and had to walk all the back up to my hotel room to get parking receipt as it wasn’t on the system. If I didn’t have the receipt I would of had to pay again. They also tried to get payment twice for the stay. The hotel is lovely with a short walk to the beach. They seem to be in the middle of a refurb the bed was massive with brand new mattress with and excellent monsoon shower. Eating areas looked lovely. I think the reception is understaffed and possibly overworked. Amazing hotel that needs a little effort put into the admin systems
Chris, 2-night business trip
Verified Hotels.com guest review