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All properties in Hereford, England, United Kingdom
1 room, 2 adults

The Swan at Hay Hotel

4-starThis property has received its official star rating from Visit Wales.
Church Street, Hay-on-Wye, Hereford, Wales, HR3 5DQ, United Kingdom

4-star hotel in Hereford with 2 restaurants and 3 bars/lounges
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Two night break at the swan. Nice hotel located central to Hay on Wye. Room was lovely,…Mar 15, 2020
  • Very comfy and friendly Sep 24, 2019

The Swan at Hay Hotel

from €122
  • Classic Double Room, 1 Double Bed
  • Superior Double Room
  • Superior Twin Room
  • Deluxe Double Room, 1 King Bed

What’s around The Swan at Hay Hotel

Landmarks

  • Bookends - 2 min walk
  • Hay Castle - 4 min walk
  • Richard Booth's Bookshop - 5 min walk
  • Whitney Bridge - 4.7 mi / 7.6 km
  • Brecon Beacons National Park - 7.4 mi / 11.9 km
  • Pwll-y-wrach Nature Reserve - 8.1 mi / 13 km
  • Small Breeds Farm Park and Owl Centre - 11.3 mi / 18.2 km
  • Hergest Croft Gardens - 12.1 mi / 19.5 km

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 47.4 miles/76.3 km
  • Builth Road Station - 31 min drive
  • Hereford Station - 32 min drive
  • Cilmeri Station - 33 min drive

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is 11 AM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1812
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

The Garden Room - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

The Market Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

1812 Bar - This bar specializes in British cuisine and serves light fare only. Open daily.

The Swan at Hay Hotel’s small print

Also known as

  • Hotel Hay
  • Hereford The Swan at Hay Hotel Hotel
  • Swan Hay Hotel Hereford
  • Swan Hay Hereford
  • Hotel The Swan at Hay Hotel Hereford
  • The Swan at Hay Hotel Hereford
  • Swan Hay Hotel
  • Hotel The Swan at Hay Hotel
  • Swan Hay
  • Hereford The Swan At Hay
  • The Swan at Hay Hotel Hotel
  • The Swan at Hay Hotel Hereford
  • The Swan at Hay Hotel Hotel Hereford
  • Swan Hotel Hay

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property does not have elevators.

Optional extras

Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)

Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)

Rollaway beds are available for GBP 25.0 per night

Cooked-to-order breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Cribs/Infant beds are available for GBP 10.0 per night

Pets are allowed for an extra charge of GBP 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Swan at Hay Hotel

  • Are pets allowed at The Swan at Hay Hotel?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
  • Is parking offered at The Swan at Hay Hotel?
    Yes, there's free self parking.
  • What are the check-in and check-out times at The Swan at Hay Hotel?
    You can check in from 3 PM to 11:00 PM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability).
  • Are there restaurants at or near The Swan at Hay Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include The Swan at Hay (1-min walk), Blue Boar (2-min walk), and Red Indigo (2-min walk).

Recent reviews

Superb 9.0 From 45 reviews

Good 6.0
Not sure I'd go back & would explore other options
I expected more for the price. Our room was on the ground floor entrance to the coach house and we were regularly disturbed by the comings and goings of other guests. There wasn't a lot of space between our room doo, the entrance door and the stairs. At £120 ex breakfast I didn't feel I was getting value as the room was small. Receptionist was helpful and friendly. Bar staff not so much so.
Rob, gb1 night romance trip
Very Good 8.0
Last minute booking .. comfortable stay. Great dinner and breakfast. If we had arrived earlier we could have had a downstairs room, but ours was up the 22 stairs. Walk-in shower and a comfortable room. Right in the centre of town, walk to the bookshops was easy.
Merilyn, gb1 night trip
Very Good 8.0
We would say it was on the pricey side for the Hotel Food was standard rather than excellent
Martin, gb1 night trip
Exceptional 10.0
Lovely garden
Very nice hotel, old style but very friendly, and with a really lovely garden.
Claire, gb2 night trip
Exceptional 10.0
Will be staying here again.
Lovely stay, very friendly staff, cosy room and wonderful food.
gb1 night romance trip
Very Good 8.0
Short business trip
It was only a brief stay arriving after dark and leaving first thing in the morning so I didn't get chance to see anything of the local area. The hotel was also on the verge of closing for a week so was very quite and lacking a little in atmosphere - not their fault! The bedroom I was in was in a little courtyard annexe. It was basically fine and comfortable - just looking slightly tired in places eg stains on some of the work surfaces - maybe it will be refreshed during the closed period. Dinner was OK but not exceptional - breakfast was good.
David, gb1 night business trip
Exceptional 10.0
Mega room and staff
MANDY, gb1 night family trip
Exceptional 10.0
Perfect Place for Hay on Way!
Hay on Way a beautiful location , known as the Second Handbook Store capitol of the UK. The Swan is the perfect place to stay. Right on the Main Street, beautiful building with lovely staff. Shout out to Hannah, evening front desk staff, friendly, outgoing and gives good suggestions. All in all a pleasure to be there.
Ann, us2 night family trip
Fair 4.0
Average at best
Very overpriced for what I would deem a basic hotel
gb1 night trip with friends
Exceptional 10.0
Historical location.
Nice historical property. Excellent location. Very friendly and accommodating staff.
us3 night trip with friends

The Swan at Hay Hotel

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