Intercontinental Madinah - Dar Al Iman, an IHG Hotel

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Intercontinental Madinah - Dar Al Iman, an IHG Hotel

Intercontinental Madinah - Dar Al Iman, an IHG Hotel

5.0 star property
Luxury hotel with restaurant, near Prophet's Mosque

8.4/10 Very good

259 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
2657-Badaah, Unit No:10, Al Madinah Al Munawarah, Medina, 42311-3910
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Valet parking
  • Self parking
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Medina City Center
  • Prophet's Mosque - 8 min walk
  • Al Haram - 1 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive
  • Madinah Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Intercontinental Madinah - Dar Al Iman, an IHG Hotel

5-star luxury hotel in the heart of Medina City Center
Take advantage of a round-trip airport shuttle, a corner/local shop and dry cleaning/laundry services at Intercontinental Madinah - Dar Al Iman, an IHG Hotel. The on-site buffet restaurant, Rothana, features international cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • A banquet hall, a reception hall and meeting rooms
  • Smoke-free property, a front desk safe and free newspapers
  • Guest reviews say good things about the walkable location
Room features
All guest rooms at Intercontinental Madinah - Dar Al Iman, an IHG Hotel boast perks, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and shower/bath combinations
  • 40-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

Languages

Arabic, English, Hindi, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (SAR 100 per night; includes in/out privileges)
  • Secured covered on-site valet parking (SAR 100 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay free
  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • English
  • Hindi
  • Urdu

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Rothana – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: SAR 1000 per stay

Optional extras

  • Breakfast costs between SAR 120 and SAR 250 for adults, and SAR 60 and SAR 125 for children (approximately)
  • Airport shuttle service is offered for an extra charge of SAR 150 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for SAR 150.0 per night

Parking

  • Covered self-parking costs SAR 100 per night with in/out privileges
  • Covered valet parking costs SAR 100 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Intercontinental Madinah Dar Al Iman Hotel Medina
Intercontinental Madinah Dar Al Iman Hotel
Intercontinental Madinah Dar Al Iman Medina
Intercontinental Dar Al Iman Madinah Hotel Medina
Intercontinental Madinah Dar Al Iman
Intercontinental Madinah - Dar Al Iman, an IHG Hotel Hotel
Intercontinental Madinah - Dar Al Iman, an IHG Hotel Medina

Frequently asked questions

Does Intercontinental Madinah - Dar Al Iman, an IHG Hotel offer free cancellation for a full refund?
Yes, Intercontinental Madinah - Dar Al Iman, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Intercontinental Madinah - Dar Al Iman, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Intercontinental Madinah - Dar Al Iman, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Intercontinental Madinah - Dar Al Iman, an IHG Hotel?
Yes. Self-parking costs SAR 100 per night. Valet parking costs SAR 100 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Intercontinental Madinah - Dar Al Iman, an IHG Hotel?
Yes, an airport shuttle is available. The charge is SAR 150 per vehicle one-way.
What are the check-in and check-out times at Intercontinental Madinah - Dar Al Iman, an IHG Hotel?
You can check in from 4:00 PM - 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Are there restaurants at or near Intercontinental Madinah - Dar Al Iman, an IHG Hotel?
Yes, Rothana offers international cuisine. Nearby restaurants include Hardee's (4-min walk), Abu Khalid Restaurant (4-min walk) and Domino's (4-min walk).
What's the area around Intercontinental Madinah - Dar Al Iman, an IHG Hotel like?
Intercontinental Madinah - Dar Al Iman, an IHG Hotel is in Medina City Center, a short 8-minute walk from Prophet's Mosque and 12 minutes' walk from Al Haram. Travellers recommend the hotel for its walkable location.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel, i recommand
Nice hotel, close to the haram, nice buffet complete and varied
youssef, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The entire hotel is too Dated , the sofas the beds the electric fittings the toilets it’s all just too old you feel as if you are in the 90’s I have stayed many times at this property it’s at a great location just amazing but the rooms even if they are suites just feel a sheer waste of money as it’s all just too super old
Mustafa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Abdullah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing stay
Easy access to Haram. Comfortable and staff friendly,
Saif, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, excellent location, very close to Haram female entrance. Staff is friendly and helpful
Fawziah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Strongly recommend for Umrah visitors. Excellent location,great professional staff. Amazing experience.
Jamal, 3-night trip
Verified Hotels.com guest review

6/10 Good

This hotel used to be one of my favorite hotels in this area; however, the staff service has badly deteriorated; they were not much cooperative! Even the duty manager was not more cooperative than his junior staff. One of the main reasons I did my visit this time was to personally meet a customer service representative or any executive who can help me to chose the most optimal option for the reservation we need to make for our next month visit with my family, who are coming from the USA particularly to visit Al Madinah.
sarah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It's amazing place and staffs are very friendly and nice. The manager helps us and she's very nice and friendly. Our cleaning guy was Zeiadeen ,he's also so nice and hardworking. I really love this hotel . Location is great. Specially for women.
Haleh, 5-night family trip
Verified Expedia guest review