Citadines Karasuma-Gojo Kyoto

Photo gallery for Citadines Karasuma-Gojo Kyoto

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Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains

Overview of Citadines Karasuma-Gojo Kyoto

VIP Access

Citadines Karasuma-Gojo Kyoto

3.5 star property
3.5-star hotel, convenient for Nishiki Market

9.2/10 Superb

998 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Air conditioning
  • Refrigerator
Map
432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto, Kyoto, 600-8105
Main amenities
  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Central Kyoto
  • Kawaramachi - 15 min walk
  • Kiyomizu Temple - 28 min walk
  • Nijō Castle - 31 min walk
  • Kyoto University - 40 min walk
  • Kyoto Tower - 6 min drive
  • Nishiki Market - 7 min drive
  • Yasaka Shrine - 10 min drive
  • Heian Shrine - 12 min drive
  • Fushimi Inari Shrine - 6 min drive
  • Kyoto Imperial Palace - 19 min drive

Getting around

  • Osaka (ITM-Itami) - 52 min drive
  • Osaka (KIX-Kansai Intl.) - 79 min drive
  • Kiyomizu-gojo Station - 9 min walk
  • Shijo Station - 10 min walk
  • Karasuma Station - 13 min walk
  • Gojo Station - 2 min walk
  • Karasuma Oike Station - 21 min walk
  • Tanbaguchi Station - 22 min walk

About this property

Citadines Karasuma-Gojo Kyoto

Citadines Karasuma-Gojo Kyoto puts you 0.8 mi (1.3 km) from Kawaramachi and 1.5 mi (2.3 km) from Kiyomizu Temple. Guests will have free perks such as WiFi and wired Internet. Also, this hotel is 1.6 mi (2.6 km) from Nijō Castle and 2.1 mi (3.3 km) from Kyoto University. The helpful staff and comfortable guest rooms get great marks from fellow travellers. The property is only a short walk from public transportation: Gojo Station is only steps away.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 18 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (JPY 1650 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Water dispenser

Travelling with children

  • Children stay free

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar in bath
  • Accessible bath

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • DVD player
  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Hob
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Cots/infant beds are available for JPY 550.0 per day
  • Rollaway beds are available for JPY 4840.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 6050 per accommodation, per day

Parking

  • Self-parking costs JPY 1650 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Citadines Kyoto Karasuma-Gojo Hotel
Citadines Karasuma-Gojo Hotel
Citadines Kyoto Karasuma-Gojo
Citadines Karasuma-Gojo
Citadines Kyoto Karasuma Gojo Hotel Kyoto
Citadines Karasuma Gojo Kyoto
Citadines Kyoto Karasuma Gojo
Citadines Karasuma-Gojo Kyoto Hotel
Citadines Karasuma-Gojo Kyoto Kyoto
Citadines Karasuma-Gojo Kyoto Hotel Kyoto

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

all food
good clean hotel with great service
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mayah, 3-night trip
Verified Expedia guest review

2/10 Poor

Rather than having an upgrade, they assigned me the smallest room without window... window exists but just in front of wall...I see the floor plan and I confirmed my room is allocated like a storage. Only one room without any view/sun light. I am deeply disappointed.
Takeo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good place to stay overall
Jia, 3-night family trip
Verified Expedia guest review

8/10 Very good

Worth staying as an easy option vs a usual hotel. Decor is a little sterile but that is the style Good location and staff very helpful
robert, 2-night trip
Verified Expedia guest review

8/10 Very good

Very large room, very comfortable
Ryan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was really close to some of the major spots in Kyoto. Easy to travel.
Justin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great location with a nice room. It was nice to have a little extra space to relax in after a long day walking around Kyoto. Staff were very nice and spoke great English. I would happily stay here again.
4-night romance trip
Verified Expedia guest review

8/10 Very good

I liked that the room was spacious. The bed was comfortable. There was a little balcony but there was no seating and it was loud with street traffic. This hotel is very close to public transportation which makes getting to and from the main train station and shopping convenient. There were restaurants and coffee shops within walking distance. We also walked along the canal which was in full bloom with cherry blossoms. The hotek lobby is very attractive although the entrance is a little dark.
3-night romance trip
Verified Expedia guest review