Hope Lake Lodge & Indoor Waterpark

Photo gallery for Hope Lake Lodge & Indoor Waterpark

Primary image
2 indoor pools, outdoor pool, open noon to 8:00 PM, pool loungers
Water park
Indoor spa tub
Premium bedding, down duvets, pillow-top beds, individually decorated

Overview of Hope Lake Lodge & Indoor Waterpark

VIP Access

Hope Lake Lodge & Indoor Waterpark

3.5 star property
3.5-star beach hotel with water park, near Greek Peak Mountain Resort

8.5/10 Fabulous

456 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is €178
Price available on 08/06/2022
Map
2000 NYS Rt. 392, Cortland, NY, 13045
Main amenities
  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • Water park
  • Breakfast available
  • Free children's club
  • Free ski shuttle
  • Ski rentals and lessons
  • Ski storage
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Greek Peak Mountain Resort - 14 min walk
  • Cascades Indoor Waterpark - 1 min drive
  • State University of New York-Cortland - 16 min drive
  • Homer Center for the Arts - 21 min drive
  • Cornell University - 29 min drive
  • Triphammer Marketplace - 29 min drive
  • Shops at Ithaca Mall - 31 min drive
  • Ithaca Falls Natural Area - 33 min drive
  • Ithaca Commons - 33 min drive
  • State Theatre of Ithaca - 33 min drive
  • Ithaca College - 35 min drive

Getting around

  • Cortland, NY (CTX-Cortland County) - 19 min drive
  • Ithaca, NY (ITH-Tompkins Regional) - 29 min drive
  • Binghamton, NY (BGM-Greater Binghamton) - 47 min drive
  • Free ski shuttle

About this property

Hope Lake Lodge & Indoor Waterpark

Hope Lake Lodge & Indoor Waterpark is a great choice for your beach stay in Cortland. There's plenty of fun with the 2 indoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Acorn Grill serves American cuisine and is open for breakfast, lunch and dinner. An outdoor pool and a free kid's club are other highlights, and rooms feature fireplaces and kitchens. Fellow travellers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Ziplining
  • Fishing
  • Golfing nearby
  • Sledging nearby

Working away

  • Meeting rooms
  • Conference centre (4500 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • 2 indoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages spoken

  • English

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Snow tubing
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Queen sofa bed
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Hob
  • Oven
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Waterfalls Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Acorn Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: USD 100 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 10 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 30.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from noon to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hope Lake Lodge Indoor Waterpark Cortland
Hope Lake Lodge Indoor Waterpark
Hope Lake Indoor Waterpark Cortland
Hope Lake Indoor Waterpark
Hope Lake & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Hotel
Hope Lake Lodge & Indoor Waterpark Cortland
Hope Lake Lodge & Indoor Waterpark Hotel Cortland

Frequently asked questions

Overall score and ratings

8.5

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Monica, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 2-night trip
Verified Orbitz guest review

2/10 Poor

Down the drain…
Really wanted to love it here. But when we got to our room the toilet was backed up, it has to be a septic issues. I called down to the front desk twice the first night and once that morning we left and they said they could send someone up in a bit. We literally had to had to use the toilet on the next level down. Also there were crumbs in the pull down bed and food chunks on the table. We came for the water park, before making the drive I called to make sure everything was open. After we get to the room we head over, outdoor pool and water slides are closed but we still have to pay full price to get in? If they aren’t going to offer everything other than the wave pool, then cut the price. Really disappointed after $300 for one at the hotel and another $100 to sit in a pool that should be free!
Ashley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We make it a regular destination for us each winter. We also come to ski occasionally, and we always have a nice experience. Staff at desk were very friendly and helpful. Dinner at Carvers was terrific. Room was large, warm, and comfortable. Lobby area is comfortable and inviting to all. Thank you for a fun time !
John, 1-night family trip
Verified Expedia guest review

6/10 Good

Staff and checking in were top notch. The mattresses, pillows, and towels need to be replaced in the rooms and the hallway carpet also. Cozy room with noce fireplace and walking distance to skiing.
Laura, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall a great stay, no balcony
Very clean and spacious rooms with separate bedrooms. Perfect for families. On site hiking trails, a beach with swimming, and restaurant. Starbucks coffee shop also in the lobby. Did not use the indoor waterpark this stay. Only negative is that one of the appeals of the rooms is a balcony which apparently were all closed for repairs (although no repairs were being done on any of them).
Kyle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night trip
Verified Expedia guest review

8/10 Very good

Was a great place for multi-generational family get together - something to do for everyone!
Julie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place to stay. Rooms were clean and the staff was very nice. Carvers Steakhouse was also a great place to eat. I would definitely recommend.
Ronald, 4-night trip
Verified Hotels.com guest review