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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Iberostar Quetzal All Inclusive

3.5-star3.5 stars
Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with free children's club, near Quinta Avenida
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect™ Rewards nights here
Beautiful beach
Great location
Delicious food
Great room
412See all 412 reviews
From 5,648 reviews

TripAdvisor Traveller Rating

Iberostar Quetzal All Inclusive

from €265
  • Standard Room
  • Junior Suite
  • Junior Suite, Oceanfront
  • Double Superior Star Prestige
  • Superior Standard Room

What’s around Iberostar Quetzal All Inclusive


  • In Playacar
  • Quinta Avenida - 35 min walk
  • Playa del Carmen Main Beach - 36 min walk
  • Playa del Carmen Maritime Terminal - 36 min walk
  • Playacar Golf Club - 14 min walk
  • Paseo del Carmen - 33 min walk
  • Yucatek Divers - 39 min walk
  • 3D Museum of Wonders - 42 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 58 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 101 min drive
  • Free self parking

About Iberostar Quetzal All Inclusive

Colorful Playa del Carmen hotel with multiple restaurants

Near the ferry terminal

Iberostar Quetzal All Inclusive is steps from the Playa del Carmen waterfront and an 18-minute drive from the shops and bars on Quinta Avenida. You’re an 11-minute drive from the Playa del Carmen ferry terminal, which connects to San Miguel on the island of Cozumel in 45 minutes.

Aquatic adventures

A 35-minute drive down the coast gets you to the peaceful Cenote Chikin Ha, where you can swim and dive in underwater caves. When you need a break from the hotel's stretch of sand, the bustling main beach of Playa del Carmen is a 15-minute drive.

Massages on the beach

You can relax in 4 outdoor pools or with a spa massage in a beachside palapa, and if you're feeling active, there's a fitness center or water sports. The many onsite dining venues offer eclectic dining from Mexican to sushi, and you can enjoy a cocktail at a poolside bar. WiFi is free throughout the hotel.

Private balconies

The 350 air-conditioned guestrooms feature traditional, colorful decor with private balconies that open to views of the garden, jungle, or pool. Each room also comes with standard amenities such as free WiFi, cable TV, and a minibar to help you feel at home.

At a glance

Key facts


  • 350 rooms
  • Arranged over 3 floors


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Spa treatment room(s)
  • Kayaking on site
  • Scuba diving on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Snorkeling nearby
  • Pool umbrellas
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Things to enjoy
  • Yard
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Not included
  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Offsite tours


Bonsai Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum Restaurant - This restaurant specializes in seafood and serves dinner only. Reservations are required.

La Gondola Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Uxmal Restaurant - This steakhouse serves dinner only. Reservations are required.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.


On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Kayaking on site
  • Scuba diving on site
  • Windsurfing on site
  • Yoga classes/instruction on site


  • Golfing nearby
  • Snorkeling nearby

Iberostar Quetzal All Inclusive’s small print

Also known as

  • Iberostar Quetzal
  • Iberostar Quetzal Inclusive i
  • Iberostar Quetzal All Inclusive
  • Iberostar Quetzal All Inclusive Playa del Carmen
  • Iberostar Quetzal Playa del Carmen
  • Quetzal Iberostar
  • Iberostar Hotel Quetzal Playacar
  • Iberostar Quetzal Playacar Hotel Playa Del Carmen
  • Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Iberostar Quetzal All Inclusive All-inclusive property


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: MXN 20 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 412 reviews

Iberostar Quetzal All Inclusive
Will come back again
First time be here. It was amazing trip.
mo, us6 night family trip
Iberostar Quetzal All Inclusive
Very Good8.0
a climes of paradise
amazing hotel set in jungle with peacocks little pigs flamingos monkeys and the biggest tortoise ever good food always something going on great for kids
Wally, gbOther trip

See all reviews

Iberostar Quetzal All Inclusive

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