Novotel Suites Luxembourg

Photo gallery for Novotel Suites Luxembourg

Primary image
Terrace/patio
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Novotel Suites Luxembourg

UNESCO Sustainable Travel Pledge

Novotel Suites Luxembourg

4.0 star property
4-star hotel with bar/lounge, near National Museum of History and Art

8.8/10 Fabulous

487 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €119
Price available on 09/09/2022
Map
13 Avenue J F Kennedy, Quartier Europeen, Luxembourg City, 1855
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Playground on site
  • Microwave
  • Private bathroom
  • Separate bath and shower
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kirchberg
  • Luxembourg City Hall - 9 min drive

Getting around

  • Findel International Airport (LUX) - 12 min drive
  • Dommeldange Station - 6 min drive
  • Pfaffenthal-Kirchberg Station - 13 min walk
  • Cents-Hamm Station - 29 min walk
  • Centre, Stäreplaz / Étoile Tram Stop - 26 min walk

About this property

Novotel Suites Luxembourg

A great choice for a stay in Luxembourg City, Novotel Suites Luxembourg is only 4.9 mi (7.9 km) from the airport. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences at this upmarket hotel include sofa beds and fridges. Fellow travellers like the helpful staff and breakfast.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 22 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 17.00 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–11:00 AM on weekdays and 6 AM–noon on weekends
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Sofa bed
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

L'Encas Bar – On-site bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 23 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per night

Parking

  • Self-parking costs EUR 17.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Suites Luxembourg Hotel
Novotel Suites Luxembourg
Novotel Suites Luxembourg Luxembourg City
Suite Novotel Luxembourg Hotel Luxembourg City
Novotel Suites Luxembourg Hotel
Novotel Suites Luxembourg Luxembourg City
Novotel Suites Luxembourg Hotel Luxembourg City

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Poor

I have been mistreated in the front desk
Amazing how one person can spoil your whole trip, everyone else in the hotel was very friendly and helpful but this person named Sallhia, was very rude, she made sure she did not want to help us with anything, and always displaying an angry face. I tried to PAY for a late checkout , she lied the hotel as fully booked and when I told her that there was plenty of rooms available online she got even ruder. Also rude and quite bully with the other receptionist (that was lovely) in front of us. I find it unacceptable and will never go back to this hotel
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend
Good location and lovely hotel.
Sami, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Shiva Shankar, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent suites-hotel in an excellent location for the European Court
Philip, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent facilities, very close to the Court of Justice
Philip, 5-night business trip
Verified Expedia guest review

6/10 Good

Shee Boon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Near the metro stop. Good breakfast. Friendly staff. Nice rooms
Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great visit in Luxembourg...
Very quite and pleasant stay thanks too a welcoming and caring staff. Much appreciated. The Novotel Suites at Kirchberg is super clean and well designed. A great location to visit Luxembourg City and the Grand-Duchy using the high-tech (and free) tram situated at 200 meters. We'll be back !
PIERRE, 3-night family trip
Verified Hotels.com guest review