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Iberostar Punta Cana All inclusive

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Private beach, beach umbrellas, scuba diving, windsurfing
Private beach, beach umbrellas, scuba diving, windsurfing
Private beach, beach umbrellas, scuba diving, windsurfing
Private beach, beach umbrellas, scuba diving, windsurfing
3 outdoor pools, pool umbrellas

Overview of Iberostar Punta Cana All inclusive

UNESCO Sustainable Travel Pledge

Iberostar Punta Cana All inclusive

4.5-star property
Punta Cana beachfront property with 9 restaurants, golf course

8.0/10 Very good

1,008 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera Arena Gorda, Punta Cana, La Altagracia, 23000

Room options

About this area

What's nearby

  • On the waterfront
  • Arena Gorda Beach - 2 min drive
  • Cana Bay Golf Club - 6 min drive
  • Cocotal Golf and Country Club - 10 min drive
  • Bavaro Beach - 15 min drive
  • Macao Beach - 23 min drive
  • Downtown Punta Cana - 17 min drive
  • Cabeza de Toro Beach - 28 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 20 min drive

Restaurants

  • Las Leñas II - 5 min drive
  • Garden Grill - 6 min drive
  • El Rincón del Marisco - 6 min drive
  • La Parrillita Mexico - 6 min drive
  • La Lola - 7 min drive

About this property

Iberostar Punta Cana All inclusive

Iberostar Punta Cana All inclusive offers a private beach where you can enjoy the shade from a beach umbrella or play volleyball, plus you'll have access to on-site scuba-diving, windsurfing and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, facials and reflexology. La Cana, one of 9 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 8 bars/lounges, a golf course and a casino. Fellow travellers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 427 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6:00 AM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 8 bars/lounges
  • 3 coffee shops
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby

Working away

  • 4 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on site
  • 3 outdoor pools
  • Casino
  • Full-service spa
  • Nightclub
  • 8 casino gaming tables
  • 53 casino slot machines
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Garden

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Spa

Spa Sensations has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include sports massages, facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

La Cana – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Reservations are required.
Star Rock Cafe – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Marimba – This steakhouse specialises in barbecue and only serves dinner. Reservations are required. Open daily.
The Pagoda – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Higuey – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Iberostar Punta Cana All inclusive
Iberostar Punta Cana All inclusive All-inclusive property
Iberostar Punta Cana
Iberostar Punta Cana inclusiv
Iberostar Punta Cana All inclusive Punta Cana
Iberostar Punta Cana All inclusive All-inclusive property

Frequently asked questions

Does Iberostar Punta Cana All inclusive offer free cancellation for a full refund?
Yes, Iberostar Punta Cana All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Iberostar Punta Cana All inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Iberostar Punta Cana All inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Iberostar Punta Cana All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Iberostar Punta Cana All inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Iberostar Punta Cana All inclusive?
You can check in from 3 PM - 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Iberostar Punta Cana All inclusive?
Yes, the 4499 square-foot casino features 53 slot machines and 8 gaming tables.
What is there to do at Iberostar Punta Cana All inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and volleyball, and practise your swing at the golf course. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Iberostar Punta Cana All inclusive also has 8 bars, a casino and a nightclub, as well as a private beach, a sauna and a steam room.
Are there restaurants at or near Iberostar Punta Cana All inclusive?
Yes, there are 9 on-site restaurants, featuring Mediterranean cuisine. Nearby restaurants include Garden Grill (2.3 mi), Il Capriccio (2.9 mi) and Las Leñas II (3.2 mi).
Does Iberostar Punta Cana All inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Iberostar Punta Cana All inclusive like?
Iberostar Punta Cana All inclusive is located on the waterfront, a short 14-minute walk from Iberostar Golf Course and 8 minutes' walk from Arena Gorda Beach.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

The staff are great .. For tourist destinations staff at least could speak and understand English it’s frustrating to both .. The place needs major renovation. The sink and tubs get easily clogged.. the concierge lied Celestine he said the French restaurant is closed n under construction and 3 days after we arrived going to see the magic show we saw the French restaurant open and of course we tried to make a reservation the next day was full already the rest of the week .. The language barrier and the rooms are old I saw something hanging on the lamp shade it looks like it’s been there for awhile since it’s dusty obviously no one dusting it .. Definitely not coming back to Iberostar in DR
Rodolfo, 5-night family trip
Verified Expedia guest review

2/10 Poor

Mary, 4-night trip
Verified Orbitz guest review

2/10 Poor

When I arrived at the Iberostar Punta Cana I decided to upgrade to the Iberostar Bavaro Select, so my review is based on the Iberostar Bavaro. I DO NOT recommend this place. The hotel has its plus, such as good infrastructure; but our experience was horrible. We got home yesterday, and I have my baby and husband very sick from the hotel drinking water. When we arrived at the hotel, they gave us two empty water bottles and told us that we had to fill them with their filtered water that could be found around the premises, which we did. The second day we were there, my baby, who only drinks formula, started vomiting. On the third day, she was still sick. The fourth (last) day my baby started having diarrhea and my husband and I started getting sick too. By that point, I was sure it was the water. My baby hadn't consumed anything from the hotel other than water. I started to examine the water and when I poured the water into a crystal-clear class, I saw that it was white. We did not seen that before because we can't see through the bottles. When I got home, I started researching this on the internet and found many complaints and reports of guests experiencing the same thing due to water consumption. I was shocked to see these complaints since 2019 and the hotel keeps providing this contaminated water to their guests. The restaurants were very disappointing as well. For the safety of your family please stay away from Iberostar(s) in DR.
Rafaela Cristina, 4-night family trip
Verified Expedia guest review

8/10 Very good

Needs improvement
The trip was good but unimpressive. Did not live up to the star ratings. Very very nice grounds. Neat and clean. Food was edible but dull. Even the private restaurants were poor. Drinks were available but seemed weak. But since im not much of a drinker i was not too bothered. Entertainment was almost nonexistent. And the little that was there was boring. A few of the staff was great but mostly so so. Definately not friendly as i am used to. Service was poor. While enduring a presentation that was via invitation i asked for a glass of juice and was told i had to get it myself, because the wait staff only served the coffee . Must be some new cocid protocol. Lol. Overall 7 out of 10 mainly because of nice facilities. Also toooo big. And poor food offerings
Derrick, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overall stay was good.... But the beach was absolutely a horror show the amount of seaweed was insane the beach was totally cover with green as well as the water one could not bath in the ocean.... Plus it is very wavy not suitable for small children.... The restaurants are always booked yet if you snag a reservation it's empty I would imagine even thou the restaurant may have 30 tables they only allow say 10 tables to be booked.
Manuel, 4-night family trip
Verified Expedia guest review

4/10 Fair

When we first got to the hotel, they put us in a room that had dirty sheets, the towels had stains on them, the cups were dirty, a fridge with old greasy food stains, a bathtub that was clogged, a broken shower head and a light fixture that keep switching on and off which was blinding us!! it was absolutely horrible. And we had paid extra to get a nicer room! We called the front desk to report the issues in the room. They said somebody would come. Nobody ever came. We called the next morning to ask for a room change. The next room they gave us was not perfect, but much better. Overall, the cleanliness of the hotel and rooms is very poor. Every time I would ask for something in the room, they told us someone would come, but they never would! Other than that, staff was very unfriendly, they don't smile, they barely talk to you, some had a very unpleasant attitude, it always felt like you were bothering them. A lot of them barely spoke English. The beach was full of seaweed the first few days but got better towards the end of the trip. We stayed a week. The food was horrible! Really bad, I got so sick at some point of the trip and I am pretty sure it was because of the food/water. Also, the chairs by the pool were always taken because people would leave their towels there the whole day even if it says you couldn't reserve a spot. The pool was warm and not refreshing at all. Overall, I would never go back, disappointing experience.
Aleksandra, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful. The only thing that they can improve is the booking for the a la card restaurants.
Octavian, 7-night trip
Verified Expedia guest review

2/10 Poor

Avoid at all costs
Not a 5 star, I'd say a 3 star at most. Facilities are stuck in the 80s, the beach is dirty with seaweed and nobody seems to take care. Swimming pool gave me fungi in the feet. Food is tasteless and gave me and my wife food poisoning. And, be ready to TIP for everything. Example: you want clean bedsheets every day? $30 tip or no deal. Do you fancy a good mojito? $5 or the bartender will do a subpar cocktail. One day before leaving the hotel, my wife passed out in the lobby and I had to give the frontdesk people $50 otherwise they wouldn't have called a "maletero" to bring us to our room. Please avoid this hotel-scam
after passing the lobby you learn the reality of this poorly taken care hotel
the buffet
we arrived to find the acconditioner like this. It stayed like this during our stay (we didn't wanted to tip someone for putting it back)
this is how the beach looks like in reality (this is the beach area that the hotel owns)
Nicolas, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice resort!
Dan, 11-night family trip
Verified Expedia guest review

6/10 Good

Meredith, 3-night trip
Verified Expedia guest review