Citiz Hotel

Photo gallery for Citiz Hotel

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Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Citiz Hotel

Citiz Hotel

4.0 star property
4-star hotel in Toulouse City-Centre with restaurant and bar/lounge

7.8/10 Good

326 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
The price is €95
Price available on 09/08/2022
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Toulouse City-Centre
  • Capitole de Toulouse - 8 min drive
  • Cite de l'Espace - 17 min drive
  • Airbus - 22 min drive

Getting around

  • Blagnac Airport (TLS) - 12 min drive
  • Toulouse St-Agne Station - 5 min drive
  • Toulouse Montaudran Station - 7 min drive
  • Toulouse Matabiau Station - 10 min walk
  • Jean-Jaurès Metro Station - 1 min walk
  • Capitole Station - 4 min walk
  • Jeanne d'Arc Metro Station - 6 min walk

About this property

Citiz Hotel

Located near a train station, Citiz Hotel is a great choice for a stay in Toulouse. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers say good things about the helpful staff and nice bathrooms. Public transportation is only a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 4 minutes.


Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets allowed (1 per room)*


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (EUR 22 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk


  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet


  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 66-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 15 per night


  • Pets are allowed for an extra charge of EUR 10 per pet, per day


  • Self-parking costs EUR 22 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.


Guests can rest easy knowing that there's a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Citiz Hotel Toulouse
Citiz Hotel
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Luisa, 1-night trip
Verified guest review

10/10 Exceptional

Great location and clean rooms.
Peggy, 1-night trip with friends
Verified guest review

8/10 Very good

Great Hotel & Perfectly Located
It was a nice relaxing hotel, the only issue is the nightclub situated around the back of the hotel, not part of the hotel but the party goers were enjoying themselves until late in the evening.
Matthew, 1-night business trip
Verified guest review

6/10 Good

Disappointing, not 4* value
The hotel was disappointing, lacking personality of any kind and, in my opinion, unwelcoming. Definitely not a 4* hotel, 3* at best.
Susan, 1-night trip
Verified guest review

8/10 Very good

Alvaro, 2-night trip
Verified guest review

10/10 Exceptional

Nice stay in Toulouse
Hotel is located in center of the city at 50 meter of metro station. Friendly staff at reception, very clean hotel. Room perfect good bed. Breakfast a little limited.
bruno, 1-night business trip
Verified guest review

10/10 Exceptional

The best feature of the hotel is its location, you can’t beat it, right in the middle of the city, steps away from Jean Jaures interchange metro station. 10 minutes walking from the main railway station and about 5 minutes from Capitole.
Angel, 3-night family trip
Verified guest review

8/10 Very good

Great location
Decent location, everything is nearby. Parking is right next to the hotel.
Nav, 1-night trip
Verified guest review

8/10 Very good

Ali, 1-night family trip
Verified guest review

8/10 Very good

Central location can be loud
Great hotel for the price. The location is central and made getting around town easy. Parking was in the adjacent garage and was reasonable. The rooms are small and boutique. I would have really appreciated a hook or something to hang the towel on. Not much storage so we didn’t bother to unpack. The location is quite noisy on busy weekend nights as there are lots of clubs and lounges attracting the young crowd. Earplugs are highly recommended if you are wanting to sleep. The front desk staff were helpful and gave recommendations.
Christopher, 5-night trip
Verified guest review