All properties in Santiago, Santiago Metropolitan Region, Chile

MR HOTEL (ex Hotel Neruda)

3.5-star hotel with outdoor pool, near Costanera Center

  • Free WiFi and free parking

Image gallery

  • MR HOTEL (ex Hotel Neruda)
  • MR HOTEL (ex Hotel Neruda)
  • Indoor Pool
  • Standard Triple Room - Bathroom
  • MR HOTEL (ex Hotel Neruda)
MR HOTEL (ex Hotel Neruda). Image 1 of 45.
1 / 45MR HOTEL (ex Hotel Neruda)
Av Pedro De Valdivia 164, Santiago, 7500000, Region Metropolitana, Chile
8.2.Very Good.
  • Staff were so helpful and friendly. Breakfasts were included and the buffet was…

    Jan 26, 2020

  • In middle of the difficult situation that Chile have, the hotel should be able to offer…

    Oct 19, 2019

See all 87 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 35 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool and 3 spa tubs
  • Fitness center
  • Business center

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • Costanera Center - 13 min walk
  • Clinica Santa Maria - 24 min walk
  • Uruguay Park - 6 min walk
  • Sernatur - 8 min walk
  • Sculpture Park - 9 min walk
  • Municipal Market of Providencia - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Single Room
  • Standard Double Room
  • Deluxe Single Room
  • Deluxe Double Room
  • Standard Triple Room
  • Deluxe Twin Room
  • Standard Twin Room

What’s around


  • Costanera Center - 13 min walk
  • Clinica Santa Maria - 24 min walk
  • Uruguay Park - 6 min walk
  • Sernatur - 8 min walk
  • Sculpture Park - 9 min walk
  • Municipal Market of Providencia - 10 min walk
  • Nescafé Theater of The Arts - 13 min walk
  • Santiago Metropolitan Park - 15 min walk
  • Gran Torre Santiago - 16 min walk
  • Santiago Cable Car: Oasis Station - 17 min walk
  • Plaza de Armas - 2.8 mi / 4.4 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 17 min drive
  • Santiago Central Station - 23 min drive
  • Pedro de Valdivia Station - 2 min walk
  • Los Leones Station - 5 min walk
  • Manuel Montt Station - 12 min walk
See on map
Av Pedro De Valdivia 164, Santiago, 7500000, Region Metropolitana, Chile

At a glance

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 12 floors


  • Check-in time 3:00 PM-12:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Number of spa tubs - 3
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 8
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Number of buildings/towers - 1
  • Elevator


  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 24-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - restaurant.

Small print

Also known as

  • Hotel Neruda
  • MR Hotel
  • Hotel Neruda Santiago
  • Hotel Neruda
  • Mr Ex Neruda Santiago
  • MR HOTEL (ex Hotel Neruda) Hotel
  • MR HOTEL (ex Hotel Neruda) Santiago
  • MR HOTEL (ex Hotel Neruda) Hotel Santiago
  • Neruda Hotel
  • Neruda Santiago
  • Neruda Hotel Santiago

Optional extras

Rollaway beds are available for USD 50.00 per night

Dial-up Internet access is available in guestrooms for an extra charge


The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

Pool access available from 7 AM to 10:30 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, MR HOTEL (ex Hotel Neruda) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 12:30 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Lomit's (3-min walk), La Bifería (3-min walk), and El Jardin de Epicuro (3-min walk).
  • MR HOTEL (ex Hotel Neruda) has an outdoor pool and a sauna, as well as a fitness center.
8.2.Very Good.
  • 8.0.Very Good

    Reliable place to stay in Providencia

    This is a comfortable, nice, hotel in an excellent location.

    2 night business trip, Sep 8, 2019

    Verified guest review

  • 10.0.Exceptional

    Very convenient location near shops, restaurants, trainline

    PM, 6 night business trip, Jul 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel and great staff. The location is excellent, too. Very close to a train line, shopping, and restaurants.

    2 night trip, Jul 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location Good coffee in the breakfast lounge

    6 night business trip, Jul 7, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great front desk / Terrible shower

    The people at the front desk were fabulous. The main thing that made our stay uncomfortable was the shower. There was NO water pressure--barely a drizzle, and the temperature would alternate between freezing cold and hot (sometimes burning hot)! We should have asked if they had another room with a better-working shower, but we were so tired that we didn't really feel like moving.

    3 night business trip, Jun 13, 2019

    Verified guest review

  • 10.0.Exceptional

    Very nice hotel in a good location, with lots of shops and restaurants within easy walking distance. Subway station nearby as well.

    3 night family trip, May 24, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very nice clean and location is very central to everything. Love the free breakfast and the service.

    Geraldine, 2 night business trip, May 17, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The hotel Neruda is living in the past: the plumbing in my bathroom was old and shotty, the floorboards were distugustingly filthy along with a stained deskchair and armchair, and to top it all off: there was a gigantic stain on my floor. In my bathroom the sink vantity was roughly held together by visible screws and the sink faucet was poorly put in and loose. They also charged 31,000 Chilean Pesos to dryclean five pairs of socks and underwear along with two polo shirts-this was a total ripoff and I felt exploited. The front desk staff also did not know their own town: they gave me the wrong directions to the Santiago Turistik Bus. And on top of this: they laughed at me when I told them of my trouble getting to the bus.The only nice aspect of my stay was the breakfast buffett.

    1 night trip, Apr 20, 2019

    Verified Expedia guest review

  • 4.0.Fair

    overall ok. Some stafg wete excellent. We were compelled to change rooms twice

    Rob, 1 night romance trip, Mar 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The swimming pool was out of action and it kept on being the next day it will work. But it never was open for use during my 3 day stay.

    3 night family trip, Feb 3, 2019

    Verified Expedia guest review

See all 87 reviews