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Petronilla - Hotel in Bergamo

4.0 star property
Bergamo family-friendly hotel with bar/lounge

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In Citta Bassa, Petronilla - Hotel in Bergamo offers a tranquil retreat with its garden and library. Start your day with the breakfast buffet and unwind in the sauna or spa tub; take advantage of laundry services, tour/ticket assistance, and multilingual staff. Guests rave about the helpful staff.

Reviews

10 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Fitness centre
  • Sauna
  • Self parking
  • Hot tub
  • Bar/lounge
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Limo/town car service
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €231
includes taxes & fees
17 May - 18 May

Why we love this property

Tasty food perks
This hotel ensures culinary satisfaction with its stylish bar and complimentary buffet breakfast to kickstart adventurous days.
Dreamy sleep experience
Wrapped in Frette Italian sheets and premium bedding, guests drift into blissful slumber. A pillow menu and Select Comfort mattress enhance the dreamy escape.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Airport transfer
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  • Parking available
  • Free Wi-Fi
9.2 out of 10, Wonderful, 369 reviews
The price is €164
includes taxes & fees
3 Jun - 4 Jun
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About the area

Map
Via San Lazzaro 4, Bergamo, BG, 24122

What's nearby

  • Via XX Settembre - 2 min walk - 0.2 km
  • Piazza Pontida - 2 min walk - 0.2 km
  • Largo Porta Nuova - 8 min walk - 0.7 km
  • Centro Congressi Giovanni XXIII - 13 min walk - 1.1 km
  • Piazza Vecchia - 10 min drive - 3.9 km

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 10 min drive
  • Linate Airport (LIN) - 40 min drive
  • Stezzano Station - 8 min drive
  • Bergamo Alta Funicular - 14 min walk
  • Bergamo Station - 14 min walk

Restaurants

  • ‪Bar Haiti - ‬2 min walk
  • ‪Cafè Royal - ‬1 min walk
  • ‪Sweet Irene - ‬3 min walk
  • ‪Miscusi - ‬4 min walk
  • ‪Murumuru Café - ‬1 min walk

About this property

Petronilla - Hotel in Bergamo

At Petronilla - Hotel in Bergamo, you'll be within a 15-minute drive of Leolandia. You can relax at the Hot tub, work out at the fitness centre or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a sauna, a terrace and a garden. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 20 per night)
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

Working away

  • Meeting room
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Parking

  • Covered self-parking costs EUR 20 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property Registration Number 016024-ALB-00022, IT016024A1QL3QPE2F

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Petronilla Hotel Bergamo

Petronilla Hotel

Petronilla Bergamo

Petronilla

Petronilla In Bergamo Bergamo

Petronilla - Hotel in Bergamo Hotel

Petronilla - Hotel in Bergamo Bergamo

Petronilla - Hotel in Bergamo Hotel Bergamo

Frequently asked questions

Does Petronilla - Hotel in Bergamo offer free cancellation for a full refund?

Yes, Petronilla - Hotel in Bergamo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Petronilla - Hotel in Bergamo?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 30 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Petronilla - Hotel in Bergamo?

Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited.

What are the check-in and check-out times at Petronilla - Hotel in Bergamo?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM.

What is there to do at Petronilla - Hotel in Bergamo and nearby?

Petronilla - Hotel in Bergamo has a sauna and a fitness centre, as well as a garden.

What's the area around Petronilla - Hotel in Bergamo like?

Petronilla - Hotel in Bergamo is a short 1-minute walk from Via XX Settembre and 8 minutes' walk from Largo Porta Nuova.

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Reviews

Petronilla - Hotel in Bergamo Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, with a great selection of options, including made-to-order eggs and a lovely presentation. (22 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Breakfast
Room
Restaurant
Trip

Reviews

Verified

10/10 Exceptional

Wonderful, helpful staff, cool boutique hotel vibe
Samuel, 1-night trip
Verified

8/10 Very good

Not many shops nearby, but many restaurants! Parking is a challenge. Staff is great, especially Rebecca! A very nice, quiet place!
Mark, 3-night trip
Verified

10/10 Exceptional

all staffs are very kind and nice. one of the best boutique hotel i’ve been.
WON SUK, 2-night trip
Verified

10/10 Exceptional

The staff went out of their way to explain places to see that are important and beautiful. The sauna was inviting and relaxing and the breakfast was great with healthy options
Jack, 1-night trip
Verified

10/10 Exceptional

Very quirky but delightful hotel, very friendly and informative staff. And the rooms are all unique. Breakfast and staff were great.
Mark, 1-night trip
Verified

10/10 Exceptional

Quaint, nicely appointed, wonderful breakfast, infrared sauna, great location, style of rooms is hip and cool, and staff were superb!!
Michael, 1-night trip
Verified

10/10 Exceptional

Wonderful stay, very helpful staff. Definitely recommend.
Jack, 4-night trip
Verified

10/10 Exceptional

Excellent

Excellent hotel perfect location
Hans Christian, 1-night trip
Verified

10/10 Exceptional

Wonderful Hotel!

This is a wonderful hotel in Bergamo. The staff truly do everything they can to help and assist! Would definitely stay here again!
1-night trip
Verified

10/10 Exceptional

The staff provided excelente service
Nelly, 2-night trip
Verified

10/10 Exceptional

Excellent stay

Super welcoming, friendly staff - very helpful recommendations. Great central location. Hotel well presented and clean. Fantastic breakfast selection - excellent omelette!
Keith, 1-night trip
Verified

10/10 Exceptional

Very well located, excellent customer service and great breakfast. Francesco was extremely helpful
Damian, 1-night trip
Verified

10/10 Exceptional

Excellent welcome .customer service was outstanding .. and a beautiful breakfast . Thanks for a wonderful stay Marie
Marie, 1-night trip
Verified

10/10 Exceptional

Great location in old town Bergamo, walkable to train station (for Naples), bus stops, shopping areas, and numerous restaurants. Very helpful staff, and great buffet breakfast plus made-to-order coffees and eggs. Would happily stay here again. Highly recommended!
Gary, 4-night trip
Verified

10/10 Exceptional

Very nice hotel

Great stay! Nice and friendly staff. Valet parking worked perfect. Very nice room with good ventilation. Quiet and nice area. Breakfast superb. Just book it, Sure you will be satisfied.
1-night trip
Verified

10/10 Exceptional

Excellent Hotel, Amazing Staff and Service

We loved this hotel. The staff and the service were excellent. They made us feel very welcome. The breakfast buffet was really good with lots of options. The location was great for getting to restaurants, shopping, and the sites. We would definitely stay here again and highly recommend Hotel Petronilla for you trip.
Hector, 1-night trip
Verified

10/10 Exceptional

The staff is absolutely fantastic. Francisco, Rebecca, and Joanne are wonderful hosts. They helped with dinner ideas and reservations, not to mention setting up a great E-Bike tour of Bergamo. The breakfast is very good with a nice patio to sit outside on in the morning. I wouldn’t hesitate to stay there again when I am in the area.
Dennis, 4-night trip
Verified

10/10 Exceptional

Wow, this boutique hotel really punches above it's weight. From confirmation of our reservation to our day of departure, we felt as though we were staying with family. Don't misread this; the staff are exceptionally professional but super friendly. Nothing was ever too much, and advice on travel arrangements, to planning day trips was always freely available, but never pushy, and always provided with a warm and welcoming smile. Ideally located for access to buses and within easy walkable distance to the train, this hotel is well situated and close to the vast array of restaurants. I cannot praise them enough and already planning a return trip. Breakfasts were fresh and enticing, with hot options on request; omelettes were superb. I have no hesitation to give the hotel a very high recommendation.
Peter, 7-night trip
Verified

10/10 Exceptional

This hotel is excellent. Very clean and well situated. Rooms are very nice and spacious. Breakfast is excellent quality. All the staff- Rebecca, Francesco, Paolo and Luigi are excellent. Their manner is first class , so is their desire to help in all ways. I thoroughly recommend this hotel. Superb
Brian, 3-night trip
Verified

10/10 Exceptional

Francesco was so lovely, nothing was ever too much. He looked after us with such care. All the staff was so impressive, their attention to detail was superb. The breakfast was delicious and there was always plenty. We were so delighted with everything and everyone in this fabulous hotel. Highly recommend.
Rita, 5-night trip
Verified

10/10 Exceptional

We loved The Petronilla hotel. Every thing about this place was perfect. Including the best breakfast ever. Eggs cooked to personal choice and presentation was lovely. Great selection of fruit and pastries too. Staff were so friendly particular mention to Rebecca and Joanne who made us feel so welcome. We didn’t get the guys name at breakfast but very helpful too. In a lovely part of Bergamo with plenty shops and restaurants nearby. About a 20 minute walk to Lecco station. We would recommend this hotel.
Olwyn, 1-night trip
Verified

10/10 Exceptional

We have had a wonderful stay at Hotel Petronilla. The room was very nice. It was spacious, clean and comfortable. The staff was excellent. I can’t stress enough how pleasant and helpful the staff was. They went beyond with service. One gentleman (I wish I’d gotten his name) even went out and got Diet Coke for me when he realized that they were out. Breakfast was also very nice in a covered terrace. It was a little bit of a hike to the upper city but not too bad. All in all, I would wholeheartedly recommend this hotel..
Ray, 2-night trip
Verified

6/10 Good

Extremely disappointed.

I was exceptionally disappointed with the reception department at the hotel. On arrival, we got lots of information and guidance to local places to go see eat etc. We were particularly warned to book a restaurant for Saturday night as the expectation was that the town would be very busy. The hotel staff offered to book on our behalf and we availed of that offer and asked them to book a particular restaurant for 8 o clock . We left it with them and headed off for a day trip. To my utter disappointment I got a phone call at 6.50pm while I was on a train back to go to the restaurant informing me that the only time available was a booking for 6.45 pm . I explained that I could not get there as I was on the train . I asked when was it booked . I was told that morning so I asked was did they not tell me then and I could have cut short my day excursion. No response and passed off as a misunderstanding/ miscommunication etc. It’s quite simple if and I say if it was booked that morning and the only time available was 6.45 pm you’d imagine that you would tell the customer that and let them make a decision on what to do. When I pointed this out I was told that they made a unilateral decision and believed ( I’ve no idea how) we were in the area and that we’d be okay / happy with 6.45pm . Anyway, no apology from them and passed off as a misunderstanding.No doubt the reception team will pass it off again a misunderstanding etc. but if a restaurant is not available let the client know ASAP
Keith, 4-night trip
Verified

10/10 Exceptional

Yes
Myriam, 2-night trip
Verified

10/10 Exceptional

Great hotel in a great location. Breakfast was excellent. Definitely recommend.
Andrew, 3-night trip