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All properties in High Level, Alberta, Canada

Best Western Plus Mirage Hotel & Resort

Family-friendly hotel in High Level with 2 indoor pools and free water park

  • Free WiFi and free parking
From
€119

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Pool
  • Children’s Pool
  • Hotel Bar
Hotel Bar. Image 1 of 64.
1 / 64Hotel Bar
8.8.Fabulous.
  • Our stay was amazing. Room was spacious.

    Mar 16, 2021

  • Not a bad hotel at all, good food (though expensive for what you get). Room prices are on…

    Oct 26, 2020

See all 86 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 92 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 indoor pools
  • Free water park
  • Fitness center

For families

  • Children's pool
  • Microwave
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Television

What’s around

  • Mackenzie Crossroads Museum and Visitors Centre - 17 min walk
  • R.E. Walter Memorial Aquatic Centre - 20 min walk
  • Fox Haven Golf Course - 2.2 mi / 3.6 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 Queen Bed, Non Smoking, Refrigerator
  • Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Business Room, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Location

  • Mackenzie Crossroads Museum and Visitors Centre - 17 min walk
  • R.E. Walter Memorial Aquatic Centre - 20 min walk
  • Fox Haven Golf Course - 2.2 mi / 3.6 km

What’s around

Landmarks

  • Mackenzie Crossroads Museum and Visitors Centre - 17 min walk
  • R.E. Walter Memorial Aquatic Centre - 20 min walk
  • Fox Haven Golf Course - 2.2 mi / 3.6 km

Getting around

  • High Level, AB (YOJ) - 10 min drive

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golfing nearby
  • Free water park access

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • Dutch
  • English
  • Filipino

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Egyptian-cotton sheets
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Pay movies
  • Digital TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Best Western Mirage
  • Best Western Plus Mirage Hotel Resort
  • BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
  • Best Plus Mirage & High Level
  • Best Western Plus Mirage Hotel & Resort Hotel
  • Best Western Plus Mirage Hotel & Resort High Level
  • Best Western Plus Mirage Hotel & Resort Hotel High Level
  • Best Western Plus Mirage
  • Best Western Plus Mirage High Level
  • Best Western Plus Mirage Hotel & Resort
  • Best Western Plus Mirage Hotel & Resort High Level
  • BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
  • Best Western Plus Mirage Hotel And Resort
  • Best Western Plus Mirage Hotel High Level
  • Best Western Plus Mirage Hotel Resort High Level

Optional extras

Pets are allowed for an extra charge of CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: CAD 2.00 per accommodation, per night

Resort fee inclusions:

  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Mirage Hotel & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there are 2 indoor pools and a children's pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 20.00 per pet, per night.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Flamingo Restaurant (4-min walk), Mirage Tastehouse & Ultra Lounge (4-min walk), and Traditions Garden Cafe & Gift Shop (8-min walk).
  • Best Western Plus Mirage Hotel & Resort has 2 indoor pools and a fitness center.
8.8.Fabulous.
  • 8.0.Very Good

    Great place

    Great hotel with an excellent restaurant. Didn't get to use the water park due to covid. Would stay again.

    Jody, 4 night business trip, Oct 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean, staff were great. Pool was closed but understandable with covid restrictions. Nice to swim after long drive.

    Marie, 1 night romance trip, Sep 19, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Clean and well kept.

    The hotel is very clean and well kept. The staff are friendly and really care for the comfort of their guest.

    Stanley, 1 night business trip, Sep 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very happy with our suite......the staff is very friendly and helpful! The food was amazing in the lounge! The hotel is always very clean.

    Melody, 1 night family trip, Sep 1, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Room was smelly and very warm. Small ac took a long time to cool the room. The sheets smelled like dry cleaning solution. The door was hard to open and close.

    Nancy, 1 night family trip, Jul 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic workout room. All machines work smoothly, there is an ample range of dumbbells, and the treadmill is top notch.

    Jason, 3 night business trip, Jul 26, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Breakfast bags!

    Clean room, spacious, and well laid out. Comfortable for passing through heading north. Nice breakfast bags in lieu of continental breakfast. Will return!

    Melissa, 1 night trip, Jul 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fixed our problems fast

    We had an issue with our first room we checked into still being dirty and AC not working. With a trip to the front desk we were moved to an upgraded room. Excellent customer service. Highly recommend.

    Jennifer, 1 night family trip, Jun 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place has an amazing little gym with too quality, well-maintained equipment.

    Jason, 4 night business trip, Jun 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    I didn't like that there was no coffee machine in the room

    1 night business trip, Apr 6, 2020

    Verified Expedia guest review

See all 86 reviews