Chula Vista Resort, Trademark Collection by Wyndham

Photo gallery for Chula Vista Resort, Trademark Collection by Wyndham

Primary image
Beach bar
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Water park

Overview of Chula Vista Resort, Trademark Collection by Wyndham

Chula Vista Resort, Trademark Collection by Wyndham

3.5 star property
Riverfront resort in Wisconsin Dells with 5 restaurants and 3 bars/lounges

6.8/10 Good

974 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
2501 River Rd, PO Box 30, Wisconsin Dells, WI, 53965
Main amenities
  • Daily housekeeping
  • Golf course
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool and 3 spa tubs
  • Lazy river
  • Free water park
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
For families
  • Children stay free
  • Children's pool
  • Children's club (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Dane County Regional Airport (MSN) - 61 min drive
  • Wisconsin Dells Station - 8 min drive
  • Portage Station - 32 min drive

About this property

Chula Vista Resort, Trademark Collection by Wyndham

Chula Vista Resort, Trademark Collection by Wyndham puts you within a 10-minute drive of Riverwalk and features a golf course and a free water park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Market Fresh Buffet, one of 5 restaurants, serves breakfast, lunch and dinner. There are 3 bars/lounges, an indoor pool and in-room conveniences such as fridges and microwaves. The family-friendly amenities and overall comfort get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 620 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM until 2 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Children's club*

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Lifeguard on site

What to do

  • Golf privileges
  • Volleyball
  • Ecotours
  • Mini golf
  • Ropes course
  • Ziplining
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Sledging nearby

Working away

  • Business centre
  • 32 meeting rooms
  • Computer station
  • Conference centre (120000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Lazy river
  • 3 hot tubs
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Spa del Sol has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Market Fresh Buffet – This buffet restaurant serves breakfast, lunch and dinner.
Kaminski Bros Chop House – This restaurant only serves dinner. Open daily.
Margaritas Mexican Cantin – This theme restaurant specialises in Mexican cuisine. Open selected days.
The Tavern Restaurant – This diner specialises in American cuisine and serves lunch and dinner. Open selected days.
Luigis Pizza – This restaurant specialises in pizza and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: USD 25 per accommodation, per stay (varies per unit)
  • Resort fee: USD 27.99 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Hot tub access
    • Health club access
    • Fitness centre access
    • Shuttle service
    • Business centre/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room coffee
    • Self-parking
    • Parking
    • Housekeeping

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday and Thursday:
  • Indoor pool
The following facilities are closed on Wednesday:
  • Full-service spa

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Children's club access is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas for unvaccinated guests.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Chula Vista Resort Wisconsin Dells
Chula Vista Resort
Chula Vista Wisconsin Dells
Chula Vista
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Hotel Chula Vista Theme
Chula Vista Resort
Chula Vista Resort, Trademark Collection by Wyndham Resort

Frequently asked questions

Overall score and ratings

6.8

Good

6.9/10

Cleanliness

7.0/10

Staff & service

6.9/10

Amenities

6.8/10

Property conditions & facilities

6.9/10

Eco-friendliness

6/10 Good

Wyndham is not what it used to be!
Overall the stay was average. The water park and the lifeguards were the highlight of the trip. The friendliest crew by far! Front desk can use a little relationship skills, I know they’re probably understaffed like the rest of the world, but service was very slow. I get that. But smiling and making someone feel valued is a key in that industry! They look very angry all the time and very little interaction unless you kept digging to get them to respond to you. The one thing I don’t get is, by our villa, there was empty plastic water bottles, dirty towels hanging from the fence around the hot tub, and there was dirt and debris all over the property. Probably won’t stay there again but if you’re looking for waterpark fun without the wait time, this is the place. Obviously the wait times equals the overall experience. (Not packed) for good reason. If I were Wyndham, I’d be ashamed.
Outside our broken slider with broken curtain.
Dirty all over the place.
Towels there when we checked in and were still there when we checked out
Extremely Damage sliding door curtain, had to figure out a way to move it all the way to give us privacy as three or 4 inches was exposed when closed.
Matthew, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Katie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Half our condo didn’t have lights that work and they never came to fix it like they said. Never saw housekeeping and our room was full of
Kristin, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nunzio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
One of the mattresses was soaked in urine. It seeped thru the “blanket” thy layer over it and the smell came theu the sheets which is how we noticed. We called and then my husband went down to guest services and it finally was changed out. The blinds were broken. The towels were thin and scratchy. The couch looked sketchy and worn out. We were there 2 nights, family of 5 and they never came to clean the room, no fresh towels. We paid $300 a night for a motel experience. I do not recommend staying there.
Jennifer, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Let’s fix this
Horrible check in experience. 3 hrs wait so didn’t get into room til 11:47. We got there at 7!! No time to enjoy any amenities that were paid for. Room conditions are very much ti be desired. I hope to hear from the hotel soon as to a refund of our first nights debacle.
Cheryl, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julissa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Registration line was very slow, took 1 .5 hours to get registered and get the keys, Also restaurant inside was expensive
Bijumon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Was good
Anna, 2-night trip
Verified Hotels.com guest review