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1 room, 2 adults

Hotel Santo Domingo

4-star4 stars
San Bernardo 1, Madrid, Madrid, 28013, Spain

4-star hotel with outdoor pool, near Plaza de Santo Domingo
  • Free WiFi
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From 3,112 reviews

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
Room
Room needs to be improved

Hotel Santo Domingo

from €75
  • Economy Double Room (located in the 20th century building)
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Triple Room

What’s around Hotel Santo Domingo

Top spots nearby

Recommended by this property

  • Plaza de Santo Domingo (2-minute walk)
  • Teatro Rialto (2-minute walk)
  • Lope de Vega Theatre (2-minute walk)
  • Teatro Compac (2-minute walk)
  • Plaza de Callao (2-minute walk)
  • Plaza de España (5-minute walk)
  • Plaza Mayor (6-minute walk)
  • Royal Palace (6-minute walk)
  • Prado Museum (15-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 22 min walk
  • Atocha Cercanías Station - 5 min drive
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Opera Station - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool 1
  • Nightclub
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sando - This restaurant serves lunch and dinner.

Gin Club Cuevas de Sando - Onsite cocktail bar.

Hotel Santo Domingo’s small print

Also known as

  • Hotel Santo Domingo

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs EUR 31 per day

    Buffet breakfast is offered for an extra charge of EUR 14.5 for adults and EUR 14.5 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.6 From 606 reviews

    Exceptional 10.0
    Location Location
    We have used this Hotel on several occasions Mostly because of its location. It has the Metro and a bus stop right at the entabnce. It is close to Gan Vua, Cllao, Puerta del sol. Palacio Real etc. It is not expensive. WEe had some trouble becasue we m,ade the reservation with breakfast, whihc is very good. for some reason it was not made that way. The other prtoblem is that they wefre remodeling and we had touse a temporary entrance. However, the staff was very helpful and nice. The staff was very courteous and helpful with all issues. I do recommen it and will use it again.o
    aura, usRomance trip
    Poor 2.0
    Unfair and dishonest
    Tried to cancel my reservation 5 days in advance but hotel denied refund Be aware before making full payment reservations
    Gustavo, usBusiness trip
    Fair 4.0
    Hotel looks better in pictures
    When I booked the room, the image was taken from the 21st century part of the building, so I assumed I would get a room like that. Instead the room was old looking, the bed felt like it was about to collapse and quite frankly for £220 a night I would at least expect some tea and coffee facilities in the room! I was very disappointed with this as I was here on business and had to leave at 6.30am but the breakfast didn’t even open until 7am so I didn’t have a coffee in the morning which I needed and there wasn’t even water! Very poor in my opinion especially in a hot country. The staff weren’t particularly friendly either, I didn’t even get asked how my stay was
    Ashling, gbBusiness trip
    Fair 4.0
    Misadvertised
    I was disappointed that the hotel was advertised as having an outdoor pool, but this was closed until 3 days into my trip
    Zachary, gbOther trip
    Poor 2.0
    Profiteering from football events
    Outrageous price of £1500 for 2 nights, profiteering from the champions league final. The hotel wasn't even showing the game. Our triple room wad cramped with no walking space between the temporary bed and other 2 beds. For £1500, you would expect breakfast thrown in but alas no. Our room wasn't even serviced to make the beds or change towels.
    Adrian, gbFamily trip

    Hotel Santo Domingo

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