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1 room, 2 adults

Hotel Santo Domingo

4-star4 stars
San Bernardo 1, Madrid, Madrid, 28013, Spain

4-star hotel with outdoor pool, near Plaza de Santo Domingo
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.6
Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
Room
Room needs to be improved
606See all 606 Hotels.com reviews
From 3,049 reviews

TripAdvisor Traveller Rating

Hotel Santo Domingo

from €96
  • Economy Double Room (located in the 20th century building)
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Triple Room

What’s around Hotel Santo Domingo

Top spots nearby

Recommended by this property

  • Plaza de Santo Domingo (2-minute walk)
  • Teatro Rialto (2-minute walk)
  • Lope de Vega Theatre (2-minute walk)
  • Teatro Compac (2-minute walk)
  • Plaza de Callao (2-minute walk)
  • Plaza de España (5-minute walk)
  • Plaza Mayor (6-minute walk)
  • Royal Palace (6-minute walk)
  • Prado Museum (15-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 22 min walk
  • Atocha Cercanías Station - 5 min drive
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Opera Station - 5 min walk
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming and videochat

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool 1
  • Nightclub
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sando - This restaurant serves lunch and dinner.

Gin Club Cuevas de Sando - Onsite cocktail bar.

Hotel Santo Domingo’s small print

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Also known as

    • Hotel Santo Domingo

    Optional extras

    Self parking costs EUR 31 per day

    Buffet breakfast is offered for an extra charge of EUR 14.5 for adults and EUR 14.5 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.6 From 606 reviews

    Very Good 8.0
    Great for city break
    We initially got a tiny triple room in the first floor. We had to change as the walls are paper thin. Got a bigger airier room thanks to reception. You can hear everything. Noise is a problem throughout. We're light sleepers. But the roof pool and veranda are worth it lovely to come back to on super hot days and it's such a central location. We walked everywhere. 20 mins to Reina Sofia 25 mins to Prado. So handy, didn't go for breakfast option as there is so much choice nearby. Supermarket across the road for all your drinks and snack needs too. Train from airport takes about 40 mins take the 8 and transfer at neuvos ministeros on to the 10 to plaza de espana. We stayed for 5 days
    ie5 night family trip
    Very Good 8.0
    Nice hotel but noize
    Very nice hotel . Good arae, good breakfast, good bathroom, but there is noise from srteet iven the window closed
    menachem, il5 night romance trip
    Poor 2.0
    Stay Somewhere Else
    Room was small and like an oven in the night (in March) making it too difficult to sleep comfortably, despite having both windows open. The bed was not comfortable and the room decor dates to something you would see in the 1970s. Much better hotel options in the area. Will definitely not stay here ever again.
    ca1 night trip
    Poor 2.0
    Never staying here again
    The room was falling apart. The shutter blind did not work, the chair was about to collapse, the bed was soft and felt like it should have been replaced a centuary ago. The table was glass on a metal frame which rattled uncontrollably (I had to take it apart). The bathroom was tiny, the light above the toilet did not work, there was little to no pressure in the shower and the "air conditioning" would only warm the room, not cool it. When I complained I was told "we can sell you an upgrade but it wont be ready until tomorrow". Breakfast was OK, I did not prebook it but I did request it from reception the night before, yet when I got to the breakfast room the next morning I was told I had to pay 50% more for breakfast as it was not prebooked. This was solved but the fact it was a problem in the first place is a disgrace. It was so bad I left after 2 nights and stayed elsewhere on the 3rd night. NEVER staying here again.
    Kevin, us3 night business trip
    Poor 2.0
    Awful
    Upon check-in we were offered an upgrade at a cost of €48 a night, which we declined. The room given to us was small, no view (except for a fire escape), smelled of drains, damp and stale cigarettes. Bathroom was 1960's style. The advertised rooms on hotels.com are completely different and are misleading. There are obviously two parts to the hotel and ours was in the older building. I blame hotels.com for misleading advertising as well. This is by no means a 4* - a 2* star at a push. Worst hotel ever stayed in Madrid.
    Graham, gb2 night romance trip

    Hotel Santo Domingo

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