4/10 Fair
28 September 2023
Poor Excuse for All Inclusive
As this was supposed to be an "All Inclusive Resort", it was extremely disappointing. First they placed myself and my wife into a very small room with a double bed and a set of bunkbeds. There was barely enough room to turn around in the room. Prior to that, they sent us out to find our room with poor directions, which was very confusing. They did place us in a different , larger room without the bunkbeds after complaining to the management. Secondly, I have stayed in several All Inclusive resorts, however, this was the first that charged you CASH deposits, for everything...ie. Pool towels, WiFi. There, was very little to do there that was included. They had a couple of kayaks and paddle boats that you could RENT. The food was basically the same every day, consisting of almost all carbs and starches, very little meat was served. They also had 3 separate, very small "restaurants" that you could make a reservation for, but it was very difficult getting a reservation and you were limited to what you could order, ie. 1 appetizer and 1 entrée, nothing more. The maid service entered the room everyday regardless of the do not disturb sign, twice while we were still in bed. All drinks were served in 4 oz paper cups, that, given the heat and humidity, would practically disintegrate within about 10 minutes.
This was a very poor excuse for an All Inclusive resort. Myself nor my group of 12 will never return nor suggest it anyone else looking for an all inclusive resort experience.