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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Encanto Acapulco

5-star5 stars
Jacques Cousteau 51, Fraccionamiento Brisas del Marques, Acapulco, GRO, 39887, Mexico

Luxury resort in Brisas del Marqués with 2 restaurants and spa
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • El encanto was really amazing. The views were spectacular. It felt like I was on a…Dec 9, 2020
  • Amazing!!! it is a great place to stay. Clean, comfy, beautiful architecture,delicious…Nov 12, 2020

Encanto Acapulco

from €208
  • Ocean Balcony Suite
  • Ocean Pool Villa
  • Ocean Balcony Twin Suite
  • Ocean Designer Suite

What’s around Encanto Acapulco

Landmarks

  • In Brisas del Marqués
  • Capilla Del Atardecer - 1 min walk
  • Chapel of Peace - 36 min walk
  • Icacos Beach - 3.1 mi / 5 km
  • Punta Diamante Beach - 2.6 mi / 4.1 km
  • Bahia de Puerto Marques - 2.7 mi / 4.4 km
  • Playa Puerto Marqués - 2.7 mi / 4.4 km
  • Condesa Beach - 6.2 mi / 9.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 15 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Free offsite parking nearby

Offsite

  • Beach shuttle*

  • Shopping center shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1018
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Mar Abierto has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

RestauranteTerraza - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).

Restaurante Origen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Encanto Acapulco’s small print

Also known as

  • Encanto Acapulco
  • Encanto Acapulco Resort
  • Encanto Acapulco Acapulco
  • Encanto Acapulco Resort Acapulco
  • Encanto Hotel
  • Hotel Encanto Acapulco
  • Encanto Acapulco Hotel
  • Encanto Acapulco Resort
  • Encanto Resort
  • Hotel Encanto

Policies

Only registered guests are allowed in the guestrooms.

Pool open 24-hours

Guests under 15 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 25.00 per accommodation, per night

Optional extras

Breakfast costs between USD 25 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 90 per vehicle (roundtrip, Maximum occupancy 4)

Beach shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Encanto Acapulco

  • Does Encanto Acapulco offer free cancellation for a full refund?
    Yes, Encanto Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Encanto Acapulco?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Encanto Acapulco?
    Yes, there's free self and valet parking.
  • Is there a pool at Encanto Acapulco?
    Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Are pets allowed at Encanto Acapulco?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Encanto Acapulco?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Encanto Acapulco?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include Si Senor Acapulco (2.7 mi), Becco Al Mare (2.7 mi), and 100% Natural (3.9 mi).
  • Is airport shuttle service offered by Encanto Acapulco?
    Yes, an airport shuttle is available. The charge is USD 90 per vehicle roundtrip.
  • What is there to do at Encanto Acapulco and nearby?
    Encanto Acapulco has 2 bars and a spa, as well as an outdoor pool and a Turkish bath.

Recent reviews

Superb 9.0 From 202 reviews

Exceptional 10.0
Excelente servicio y comida. Volveremos pronto
mx2 night trip
Exceptional 10.0
The place is amazing, incredible views, the friendly staff and service are great and the food was great... I would definitely come back any time soon .. I think it’s the best Hotel in Acapulco, five stars ⭐️⭐️⭐️⭐️⭐️
Alicia, us4 night family trip
Exceptional 10.0
Stunning true 5 star resort.
Can’t day enough good things about this property. The architecture and grounds are beautiful. Thr staff is amazing. And the onsite restaurant was a nice surprise. But the Spa and staff were the stars of our stay.
Jason, us4 night trip
Exceptional 10.0
Luxury is privacy, cool stylish designed space, incredible rooms ( in my case a Pool Villa ) attentive service, incredible food & wine and all with an incredible view - Encanto Acapulco has it all. I have had the privilege and pleasure of travelling to some of the best hotels all over the world - so my standards are exceptionally high - Encanto Hotel was Magical.
Roberto, gb2 night romance trip
Exceptional 10.0
Loved it!
Our stay was excellent, very clean and well maintained property. Staff was very friendly and most of the staff spoke English. We really really loved our suite with a private pool. Amazing property very small and private.
Casey, us4 night trip
Exceptional 10.0
Your best choice in Aca
Everything was great! Perhaps a better beach club would help.
Alan R, mx3 night trip
Very Good 8.0
It’s a relaxing, secure and beautiful place to stay!
Joako, us6 night trip with friends
Exceptional 10.0
The staff is very friendly. It has incredible views to Acapulco's bays. The room is very spacious and clean. The pool area is very neat and welcoming.
us3 night romance trip
Exceptional 10.0
The food and service was top notch. Every employee worked hard to make sure we were happy and taken care of.
RLBTX, us3 night romance trip
Very Good 8.0
Peaceful and relaxing. Great food and service. Very stlylush decor
us1 night family trip

Encanto Acapulco