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Luxury hotel with spa, near Mall of the Emirates
ALWAYS MISCOMMUNICATION with different staff members. Always some type of combative and…
Apr 1, 2020
Great location for see the fireworks if you book a sea view. We have friends that work…
Dec 27, 2020
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Valet parking costs AED 15 per day
Rollaway beds are available for AED 175.0 per night
Buffet breakfast is offered for an extra charge of AED 100 for adults and AED 50 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)
Only registered guests are allowed in the guestrooms.
Guests must contact this property in advance to reserve rollaway/extra beds. Onsite parties or group events are strictly prohibited.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Renz, 2 night trip, Sep 23, 2020
Verified Hotels.com guest review
They are perfect in doing,they need to adjust their key maintain
7 night trip, Nov 14, 2020
Verified Expedia guest review
Good location, clean, helpful personnel
Jean, 2 night trip, Oct 15, 2020
Verified Hotels.com guest review
It was amazing and the beds are so soft I have stayed several times I love it
Margaret, 1 night trip with friends, Sep 15, 2020
Verified Hotels.com guest review
Great hotel great staff and great location. Staff was always very helpful and pleasant.
7 night trip with friends, Mar 6, 2020
Verified Expedia guest review
View from our room was amazing. Check in experience was not so good - we arrived at 2pm as they said on their website, the staff told us check in time is 3pm and they will have the room ready asap. They putted us to the pool area on 7th floor. No one ever got back to us until we asked again after 3:30. We end up waited almost 2 hours for our room. (Thanks to Jennz / Jenny who helped us even though she just started her shift and know nothing about what was going on; and the hotel manager offered free breakfasts as a token of apology). Overall staffs are friendly, helpful. Room are fairly clean except the balcony. location is little far from everything but they have shuttle to the emriate mall and metro station, or you can easily get a taxi ride to the mall at around 30AED.
9 night trip, Feb 21, 2020
Verified Hotels.com guest review
Issue with cable and internet ...... power kept tripping ... great location
2 night romance trip, Feb 20, 2020
Verified Expedia guest review
The space in the property is generous. But my review on the rating and price, I would say the hotel is rather inaccessible (be prepared for any savings to be swallowed up by taxis), rather tired, and ‘mean’ with basics like towels, toothbrushes, etc etc. The staff in the main are very helpful, but some lack basic
3 night trip, Jan 31, 2020
Verified Expedia guest review
Very clean and close to jumeira palm Nice staff very helpful
dani, 3 night family trip, Jan 31, 2020
Verified Hotels.com guest review
Everything was as expected. No complaints, nothig to add.
RomuloNeves, 2 night romance trip, Dec 26, 2019
Verified Expedia guest review
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