Grande Rockies Resort - Bellstar Hotels & Resorts

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Aqua centre
Aqua centre
Aqua centre
Down duvets, pillow-top beds, iron/ironing board, free WiFi

Overview of Grande Rockies Resort - Bellstar Hotels & Resorts

Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property
Mountain resort in Canmore with restaurant and bar/lounge

7.6/10 Good

978 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
901 Mountain St, Canmore, AB, T1W0C9
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Children's pool
  • Spa tub
  • Waterslide
  • 24-hour business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Lobby fireplace
For families
  • Children stay free
  • Children's pool
  • Television
  • Coffee/tea maker
  • Lift
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Canmore Golf and Curling Club - 3 min drive
  • Cross Zee Ranch - 4 min drive
  • Silvertip Golf Course - 5 min drive
  • Canmore Caverns - 4 min drive
  • Canmore Nordic Centre Provincial Park - 10 min drive
  • Stewart Creek Golf Club - 6 min drive
  • Banff National Park - 6 min drive
  • Spray Lakes - 33 min drive
  • Banff National Park Information Centre - 23 min drive
  • Banff Lake Louise Tourism Bureau - 23 min drive
  • Banff Park Museum - 24 min drive

Getting around

  • Calgary International Airport (YYC) - 75 min drive
  • Banff Station - 22 min drive

About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

At Grande Rockies Resort - Bellstar Hotels & Resorts, you'll be within a 10-minute drive of Banff National Park. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket resort include a hot tub and a children's pool. The helpful staff and family-friendly amenities get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 100 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 5:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Children stay free
  • Children's pool
  • Water slide

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Picnic area
  • Fireplace in lobby
  • Fitness centre
  • Hot tub
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Breakage deposit: CAD 250.00 per stay

Optional extras

  • Breakfast costs between CAD 15 and CAD 30 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grande Rockies Resort Canmore
Grande Rockies Resort
Grande Rockies Canmore
Grande Rockies
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Resort
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Resort Canmore

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

We had a 2 bdrm unit with living room and full kitchen, 2 baths. It was spacious enough for 4 adults with gorgeous view of 3 sisters. We loved the location and could walk into town. The unit was a bit dated and tired looking but met our needs. We appreciated the onsite underground parking which was included.
angela, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Agerage
I had a 2 bedroom suite which was very spacious. Being on the ground level the walk-out was more pleasant than if on higher floors since there was no balcony railing to restrict view nor space. But being right next to the highway, I was awakened by traffic noise in the morning. Upon entering the suite, everything appeared great until I discovered a wet towel and a pair of socks from the previous guest behind the bathroom door. It gave me the feeling that everything wasn't as clean as it looked. There was an elevator right outside the suite so there were a lot of noise. I can't complain about the guests moving about and talking, but the housekeeping staff should make a point of keeping their voices down when they chatted with each other. The kitchen was well equipped except missing oven mitts. I had to use hand towels from the bathroom.
Rosina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Dirty room
Upon check in I was given a dirty room, it was quite disgusting I’ve actually never had that happen before. Front desk asked if I would like to have someone come up to tidy the room…I would prefer a clean room, upgrade or a room in the main building. None of that was available to me. I had to wait an extra 30 mins for a clean room as it was well past 8 pm and they don’t have a clean room available. Had to haul my kids pack my stuff back to my car go to the pool area only to get changed in the washroom where it was also filthy. I just wanted to leave at this point, I will never stay again.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kerri, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Rented a room, they put us in the older “Annex” building. Although renovated, everything there felt old. The mattress and pillows were also not very good. We didn’t have a comfortable sleep. Our room also had only Venetian blinds over the balcony window, so the sunlight streaming into the room woke us up.
2-night trip
Verified Hotels.com guest review

4/10 Fair

We booked at the Grande Rockies after having stayed at other Bellstar Resorts over the years and it was certainly a “fend for yourself” kind of stay. Firstly, our room rate was double that of our friends who booked an Air Bnb on the property. While their room was fully stocked, ours was bare minimum. The small appliances were old and didn’t work (coffee maker didn’t work well, toaster was charred on inside and burnt our toast). Not enough kitchen supplies to cook three meals a day. Shortly after we checked in we came to find that the roof was dripping water onto the main toilet. Maintenance came and installed an industrial fan which was to be on continually to dry the ceiling. He left debris in the sink from handling the ceiling leak. So we didn’t use that bathroom. Nobody followed us up about it or offered another room. For what we paid (>$200 per night) I would not return. Or if I did, I’d book with Air bnb so that at least we had support from a host at a fraction of the cost. Positives, nice views. Walking distance to downtown. Great restaurant (Blake) next door. Spacious room for travelling with kids.
Lauren, 3-night family trip
Verified Expedia guest review

8/10 Very good

The location is amazing, the views of course are stunning, and the kids loved the pool. We stayed in the annex building which is quite outdated, but enjoyed our stay nonetheless.
Kristopher, 2-night family trip
Verified Expedia guest review

6/10 Good

First impressions we were impressed, but it quickly went downhill from there. Take note that there are private residences allowed to perform renovations to their property up to 10pm at night. So the unit above us had power tools running, pulling cables through the wall beside us, nothing we could do to stop it. We wondered why the unit wasn't stocked with dishes only to realize that all the dishes, cutlery, glasses were still in the dishwasher from the last tenant. Steam shower looks like an awesome feature, nope doesn't work. The pool is the only good thing about this place, it's great for kids and the hot tub is a good size that it didn't feel packed. A solid 3 out of 5, we won't stay here again at this price nor recommend.
Stephen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful views!
Tara-Lynn, 1-night romance trip
Verified Expedia guest review