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1 room, 2 adults

Mandarin Oriental, Sanya

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
12 Yuhai RoadSanyaHainan572000China

Sanya beachfront hotel with 3 restaurants, spa
  • Free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.0
Breakfast
Tasty breakfast
Room
Great room
Food
Delicious food
Value for money
Fairly good value for money
29See all 29 Hotels.com reviews
From 1,242 reviewsTripAdvisor Traveller Rating

Mandarin Oriental, Sanya

from €194
  • Room, 1 King Bed, Terrace
  • Room, 2 Double Beds, Terrace
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Deluxe Room, 1 King Bed, Garden View
  • Ocean Breeze Pavilion, Room, 1 King Bed
  • Suite, 1 King Bed, Ocean View
  • Room, 1 King Bed (Pool Pavillion)
  • Villa (South China Sea)
  • Deluxe Villa (Coral Bay)
  • Room, Oceanfront (Pavillion with Plunge Pool)
  • Villa, Ocean View (Pool Villa)

What’s around Mandarin Oriental, Sanya

Landmarks

  • On the waterfront
  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 17 min walk
  • Luhuitou Park - 2.6 mi / 4.2 km
  • Sanya Bay - 3.8 mi / 6.1 km
  • Coconut Dream Corridor - 4.5 mi / 7.2 km
  • Sanya Pearl Square - 4.7 mi / 7.6 km
  • Yalong Bay Tropical Paradise Forest Park - 12 mi / 19.4 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 43 min drive
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 296 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Beach umbrellas
  • Swim-up bar
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Yi Yang Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Pavilion Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fresh Restaurant - This beach restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Mandarin Oriental, Sanya’s small print

Also known as

  • Mandarin Oriental Hotel Sanya
  • Mandarin Oriental Sanya
  • Sanya Mandarin Oriental
  • Mandarin Oriental, Sanya Hainan
  • Mandarin Oriental, Sanya Hotel Sanya

Policies

Guests under 10 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 466.4 per day

Buffet breakfast is offered for an extra charge of CNY 220 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one way)

WiFi is available in guestrooms for CNY 106 per 24-hour period (rates may vary)

WiFi is available in public areas for CNY 106 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for CNY 106 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 29 reviews

Mandarin Oriental, Sanya
Exceptional10.0
Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
A Traveller, us1 night trip
Mandarin Oriental, Sanya
Exceptional10.0
Tip-top service and excellent location.
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!
A Traveller, as3 night family trip
Mandarin Oriental, Sanya
Exceptional10.0
Great Hotel. Great management
A Traveller, us2 night business trip

See all reviews

Mandarin Oriental, Sanya

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