Sonesta Hotel Cusco

Photo gallery for Sonesta Hotel Cusco

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Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished

Overview of Sonesta Hotel Cusco

VIP Access

Sonesta Hotel Cusco

4.0 star property
4-star hotel with 2 bars/lounges, near Plaza de Armas

9.2/10 Superb

997 verified Hotels.com guest reviews

Guests rated location

  • Walkable126 positive mentions
  • Safe112 positive mentions
  • Convenient96 positive mentions
  • Shopping73 positive mentions
  • Dining options69 positive mentions

Property highlights

  • Free WiFi
  • Non-smoking
  • Bathtub
  • Connecting rooms available
  • Bar
  • 24/7 front desk
The price is €96
Price available on 27/08/2022
Map
Ave. El Sol 954, Cusco, Cusco, 0
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cusco Historic Center
  • Plaza de Armas - 15 min walk

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 10 min drive
  • Cusco Wanchaq Station - 3 min walk
  • San Pedro Station - 16 min walk
  • Poroy Station - 30 min drive

About this property

Sonesta Hotel Cusco

Sonesta Hotel Cusco puts you only 2.5 mi (4.1 km) from the airport, and 0.8 mi (1.2 km) from Plaza de Armas. For a bite to eat, guests can visit Mamaji, which serves breakfast, lunch and dinner. Fellow travellers say great things about the comfortable beds and restaurant.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 11 AM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Ecotours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Mamaji – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon checkout to residents of Peru regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 16 for adults and USD 10 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Children & extra beds

  • Cots/infant beds are available for USD 25.0 per night
  • Rollaway beds are available for USD 40.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.

Also known as

Sonesta Hotel Cusco
Sonesta Hotel
Sonesta Cusco
Howard Johnson Cusco
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.5/10

Eco-friendliness

4/10 Fair

Patrick, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel!
This is a really nice hotel located on Av del Sol on the bottom of a busy avenue. 15 minute, slight uphill walk to Plaza de Armas. There is a bit of an issue with traffic but nothing that a pair of earplugs could not fix! We were facing the street with a small balcony. The rooms have tree full size beds with super comfortable mattresses and pillows. Nice linnen and towels as well. Mini fridge, Nespresso coffee machine, tea bags and three free bottles of water every day. Mini fridge and safe in the closed. Flat screen smart TV where with change the language to English on English speaking shows/movies. Heavy blackout curtains. Hot water in the shower with ampel pressure. Soap, shampoo and conditioner bottles. Lobby with computers, consierge service and 24 hour front desk. Amazing breakfast ($9/person) and really good dinner options as well. All in all a solid hotel well worth the money!
Christer, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GREAT
I LOVE THIS HOTEL.!!
Monica, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Richard, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Douglas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Servicio was great friendly staff
Karin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I like the service in the hotel
Ella, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar. Estuve durante tres dias con mi familia y todo estuvo muy bien, muy limpio
Cinthia, 3-night family trip
Verified Expedia guest review