See all properties
Save

Choose dates to view prices

Artemisia Palace Hotel

Photo gallery for Artemisia Palace Hotel

Front of property
Reception
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 10 per person)
Reception

Overview of Artemisia Palace Hotel

Artemisia Palace Hotel

4.0 star property
4-star hotel with bar/lounge, near Palermo Harbour

8.6/10 Fabulous

447 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
Map
Via Roma 499, Palermo, PA, 90139
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • On the boardwalk
  • Palermo Harbour - 4 min walk
  • Via Roma - 1 min drive
  • Politeama Garibaldi Theater - 1 min drive
  • Teatro Massimo - 2 min drive
  • Quattro Canti - 7 min drive
  • Ballaro Market - 12 min drive
  • Palermo Cathedral - 12 min drive
  • Mondello Beach - 28 min drive

Getting around

  • Palermo (PMO-Punta Raisi) - 39 min drive
  • Palermo Central Station - 25 min walk
  • Palermo Palazzo Reale-Orleans Station - 28 min walk
  • Palermo Notarbartolo Station - 29 min walk
  • Giachery Station - 17 min walk
  • Fiera Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Cibus Sicilian Food Factory - 3 min walk
  • Sciampagna - 1 min walk
  • Tondo - 2 min walk
  • Il Mirto e La Rosa - 1 min walk
  • Bistrot Giada - 1 min walk
Map

About this property

Artemisia Palace Hotel

Artemisia Palace Hotel offers an airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This upmarket hotel is also 0.2 mi (0.3 km) from Palermo Harbour. Fellow travellers say good things about the helpful staff and location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (dogs and cats only, 1 per room, up to 22 lb per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 328 ft (EUR 20 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Shared microwave
  • Room service

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Cots/infant beds are available for EUR 30.0 per day
  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Parking is available nearby and costs EUR 20 per day (328 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Property registration number 19082053A200108

Also known as

Artemisia Palace Hotel Palermo
Artemisia Palace Hotel
Artemisia Palace Palermo
Artemisia Palace
Artemisia Palace Hotel Palermo, Sicily
Artemisia Palace Hotel Hotel
Artemisia Palace Hotel Palermo
Artemisia Palace Hotel Hotel Palermo

Frequently asked questions

Does Artemisia Palace Hotel offer free cancellation for a full refund?
Yes, Artemisia Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Artemisia Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Artemisia Palace Hotel?
Yes, cats and dogs stay for free, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Artemisia Palace Hotel?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Artemisia Palace Hotel?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Artemisia Palace Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 10:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What's the area around Artemisia Palace Hotel like?
Artemisia Palace Hotel is located on the boardwalk, a short 1-minute walk from Via Roma and 3 minutes' walk from Politeama Garibaldi Theater. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great breakfast, comfortable bed, nice staff!
David, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY AT THIS HOTEL. WARNING. Appalling. Staff members are completely obnoxious, rooms are TINY. Not to mention the size of the shower - i could barely fit inside (no exaggeration). More importantly. reason for this review: The first night we got to the hotel, we tried to access the shower in the room as we had been sweating on the flight to Italy... and due to covid, having a shower was a priority for us. Upon turning on the shower, the water would not go down the drain. it was clearly blocked. When we called reception, the male staff was EXTREMLEY RUDE, was raising his voice and refused to send us to another room to have a shower. He said "just have one tomorrow" in a very abrupt and rude tone. I kindly asked him to not speak to me in this way. Anyway, so listen to this deceitful behaviour by the hotel!! > staff agreed to refund us for the first night which was kind. I thought okay, thats a nice gesture. I didnt even think of writing a negative review. Anyway, so i contact expedia and explain that the hotel has agreed to refund me and asked that i request the refund through expedia seeing as i purchased the stay through them. EXPEDIA THEN SAID THE HOTEL IS REFUSING TO PROCESS THE REFUND. What obnoxious, deceitful and disingenuous behaviour from the hotel. I didnt enjoy my stay at all and i would go as far as saying that staying at this hotel ruined our holiday. The breakfast was awful. poor and limited choices and NOT FRESH. They had the same cakes for days on end
Antigoni, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Very Clean, Small Room and VERY LOUD
Artemisia hotel The good: The staff is friendly and front desk speaks multiple languages and it is very clean throughout. Furniture is new, but it is plain and cheap. Functional, but not comfortable to stay in the room for extended periods of time. The included breakfast was adequate. The location is excellent for shopping and sightseeing and there are many excellent restaurants close by. The bad: The entire facility is stone, marble, and tile. No carpeting at all in the rooms. While it is clean, this means it is exceptionally LOUD. You can hear running water, showers, and toilets flushing from neighboring rooms and other floors. When furniture is moved – the entire ceiling or floor rattles. When people are talking (or drunk) coming up and down the stairs, you can hear every step they take and their voices boom throughout the entire hotel. The doors all slam shut and the walls echoed. There were two small windows in my room, so no view and little natural light. My room began to smell like cooking food and cigarette smoke. At the center of the courtyard is a very loud family that cooks and smokes all day. It was disgusting. Bathroom is tiny and cramped. At least the hotel is clean, but I would never stay here again
Daniel, 2-night trip
Verified Hotels.com guest review

4/10 Fair

CHEN, 2-night trip
Verified Expedia guest review

8/10 Very good

A very decent hotel with a good rate and location
I chose the hotel mainly because it's out of ZTL. Also unlike B&B, it provides all the amenities plus a 24-hr front desk. Unfortunately at check-in I was met with a terrible receptionist, who doesn't speak English, no clue on an offsite parking rate (quoted > 50EUR/night, rather than previously agreed 20EUR/night), refused/don't-know-how to give me a 2nd room card-key (it's the plastic type that needs to plug in for the room to get power). It's just ridiculous for her to insist a couple who stayed 3 nights to reply on only one room key. (This problem was fixed the next day by more experienced front desk staff, who took no time to produce a 2nd room key for me.) Otherwise the hotel is very decent, good location, room is a bit small but breakfast was very very good!
Wendy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

ROGER, 1-night trip
Verified Hotels.com guest review