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Hotel Maya

Photo gallery for Hotel Maya

Sun deck
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, blackout curtains
Lobby

Overview of Hotel Maya

Hotel Maya

3.0 star property
Family-friendly hotel with restaurant, near Alicante Harbour

8.2/10 Very good

993 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002

Guests rated this location 8.0/10 - Very good

Main amenities
  • Beach sunloungers
  • Beach umbrellas
  • Breakfast available
  • Children's pool
  • Daily housekeeping
  • Fitness centre
  • Near the beach
  • Pool bar
  • Restaurants and bar/lounge
  • Room service
  • Seasonal outdoor pool
  • Self parking
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Rollaway/extra beds
  • Television

Room options

About this area

What's nearby

  • Alicante Harbour - 16 min walk
  • Postiguet Beach - 3 min drive
  • El Corte Ingles Shopping Center - 3 min drive

Getting around

  • Alicante (ALC-Alicante Intl.) - 19 min drive
  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Sant Gabriel Station - 11 min drive
  • Alacant Terminal Station - 29 min walk

Restaurants

  • Cafeteria Ripoll - 9 min walk
  • Taco Bell - 5 min walk
  • Xiringuito Postiguet - 8 min walk
  • Udon - 7 min walk
  • Ribs - 7 min walk
Map

About this property

Hotel Maya

Hotel Maya puts you 0.8 mi (1.3 km) from Alicante Harbour. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a fitness centre and a children's pool. Fellow travellers say good things about the pool and beach.

Languages

English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until noon
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Beach nearby
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach umbrellas
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • Banquet hall
  • Fitness centre
  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Television in common areas
  • Terrace

Accessibility

  • 1 on-site accessible parking spaces
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • 21-cm TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 21.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self-parking costs EUR 10 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to November

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Hotel Maya Alicante
Hotel Maya
Maya Alicante
Kris Alicante
Hotel Maya Alicante Hotel Alicante
Alicante Kris Hotel
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

Does Hotel Maya offer free cancellation for a full refund?
Yes, Hotel Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Maya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Maya?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Hotel Maya?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Maya?
Yes. Self-parking costs EUR 10 per night.
What are the check-in and check-out times at Hotel Maya?
You can check in from 4:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel Maya?
No, this hotel doesn't have a casino, but Casino Mediterraneo (18-min walk) is nearby.
What is there to do at Hotel Maya and nearby?
Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Enjoy amenities such as a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Maya?
Yes, there's an on-site restaurant.
What's the area around Hotel Maya like?
Hotel Maya is a short 7-minute walk from Postiguet Beach and 11 minutes' walk from Lift to Castillo de Santa Barbara.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Hannu, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ben
Really enjoyed the stay. Staff very friendly and helpful.
Bernard, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean friendly hotel with great views of the castle. The bars and resteraunts are w short walk away.
Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mini pre Christmas break
We stayed for 3 nights and our flight was early morning and thankfully we were able to check in as they had a room available. Ruben on reception was so friendly and helpful. Breakfast was lovely not to mention the Cava! All the staff we met were efficient and friendly. Would definitely stay here again.
Pauline, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, good price and an excellent base to explore Alicante and surrounding areas
Mark, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jacqueline, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Breakfast always the same. You can hear other people snoring in the rooms, although I’m sure my baby bothered them more with her crying. The surroundings are meh. Hotel itself is nice for 3 stars.
Massicilya, 9-night family trip
Verified Expedia guest review

8/10 Very good

Virgil Gabriel, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Breakfast food was not hot. Continental however was pk
Christine, 10-night romance trip
Verified Expedia guest review