Elegant Lodge Hotel

Photo gallery for Elegant Lodge Hotel

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Indoor pool, pool loungers
Indoor pool, pool loungers
0-inch TV with cable channels, DVD player
View from room

Overview of Elegant Lodge Hotel

Elegant Lodge Hotel

3.0 star property
Bansko ski hotel with 2 restaurants and spa

7.6/10 Good

23 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
4 Strazhite Street, Bansko, 2770
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Free casino shuttle
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Spa tub
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Sofia (SOF) - 118 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Free casino shuttle
  • Free ski shuttle

About this property

Elegant Lodge Hotel

Elegant Lodge Hotel features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Ski passes and storage are also available. Fellow travellers like the breakfast and size.


Bulgarian, English, Greek, Russian, Serbian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 4 floors


  • Check-in time from 2 PM until 10 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking


  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*


  • Area shuttle*
  • Free ski shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sledging nearby
  • Hot springs nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski storage


  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Bulgarian
  • English
  • Greek
  • Russian
  • Serbian


  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • 0-inch TV
  • Cable TV channels

Home comfort

  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Hob
  • Cookware, dishes and utensils


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Elegant Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.


On-site venue – Overlooking the garden, this restaurant specialises in regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of BGN 200 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for BGN 30.0 per day
  • Airport shuttle for children between the ages of 2 and 12 costs BGN 200 (roundtrip)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BGN 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts major credit cards, debit cards and cash.

Also known as

Elegant Spa Hotel Bansko
Elegant Spa Hotel
Elegant Spa Bansko
Elegant Lodge Hotel Bansko
Elegant Bansko
Elegant Lodge Hotel Hotel
Elegant Lodge Hotel Bansko
Elegant Lodge Hotel Hotel Bansko

Frequently asked questions

Does Elegant Lodge Hotel offer free cancellation for a full refund?
Yes, Elegant Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Elegant Lodge Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Elegant Lodge Hotel?
Yes, there's an indoor pool.
Are pets allowed at Elegant Lodge Hotel?
Yes, pets are welcome. There's a charge of BGN 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Elegant Lodge Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Elegant Lodge Hotel?
Yes, an airport shuttle is available. The charge is BGN 200 per vehicle roundtrip.
What are the check-in and check-out times at Elegant Lodge Hotel?
You can check in from 2 PM - 10 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Elegant Lodge Hotel and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Elegant Lodge Hotel also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Elegant Lodge Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, regional cuisine and garden views. Nearby restaurants include Veselo Selo Bansko (3-min walk), Ginger (3-min walk) and Euphoria Bar & Grill (4-min walk).
Does Elegant Lodge Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Elegant Lodge Hotel like?
Elegant Lodge Hotel is in the heart of Bansko, a short 5-minute walk from Bansko Ski Resort.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Very helpful staff, big rooms, approx. 50m2 and very comfortable with kitchen and everything else. Qu
Trifon, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Very happy we stayed!
Good solid hotel. Breakfast was a good range. The spa and pool was really great, especially after a day on the slopes. Transfer to and from the gondola was useful, although the location was pretty perfect anyway.
Benjamin, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Solo Ski Trip
Stayed for 4 nights, it was a clean room close to the ski lifts and the nightlife. The staff were super friendly and helpful, though the room was adequate even if it was a little dated.
Shaun, 4-night trip
Verified Hotels.com guest review

8/10 Very good

We were booked into the lodge which is on a nice little side road but got "upgraded" to the Lux Elegant. I'd have preferred the Lodge as parking is a little easier and you don't need to walk up the mud road to the hotel after a night out! That said, the Lux is in a good location for the ski gondola. Parking not so good. Parking is a free for all on muddy, wet area. Breakfast was included and was a nice surprise. Good selection of sausages, eggs, bacon and a good spread of cold meats and cheeses. It was a was a surprise because we paid only £33 for a double room for a night including breakfast so I was just expecting a couple of croissants. Well done. Overall a decent hotel and location.
Steve, 1-night romance trip
Verified Ebookers guest review

8/10 Very good

Apartments large and comfortable. Spa with Pool, Sauna and Whirlpool. Good breakfast.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Will be back!
We had a fabulous time in Bansko, and the hotel was perfect, great location, plenty of room, and Sophie the manager was outstanding.
Mohammed, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel was fine, quite basic but generally clean. Staff were polite and always keen to help. Spa was great and the 2 hour treatment we had was fantastic. The room was ok but lacked certain items - so although there was a small kitchen area there were no pans to cook with, very limited cutlery, an odd assortment of china and no cups. We had to ask for a kettle but this was provided so I assume if we had needed to we could have asked for other items too. Breakfast buffet was plentiful, and always a selection of items to choose from even if to our tastes there was a slightly unusual mixture of items at times. We were only 10 minutes away from the gondola and there was a free minibus provided to and from the gondola which was great when everyone had skis. Staff were happy to organise a taxi to neighbouring Banya for the thermal spa. For the price we paid this was a good hotel.
7-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

close to lift and good spa. Very bad wifi speeds.
MR F L, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

THEOCHARIS, 4-night trip with friends
Verified Hotels.com guest review