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Hotel Sercotel La Princesa

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Lobby
Minibar, in-room safe, desk, laptop workspace
Bathtub, free toiletries, hair dryer, towels
Outdoor wedding area
Exterior detail

Overview of Hotel Sercotel La Princesa

Hotel Sercotel La Princesa

4.0 star property
4-star hotel in Suroeste with restaurant and bar/lounge

7.6/10 Good

51 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Bar
  • 24/7 front desk
The price is €60
Price available on 17/07/2022
Map
Ctra. M-506, Km 9 salida Móstoles Centro, Alcorcon, Madrid, 28922
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on site
  • Laundry service
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Suroeste
  • Loranca Mall - 4 min drive
  • Calle de Manuel Cobo Calleja - 9 min drive
  • Xanadu Shopping Center - 12 min drive
  • Universidad Europea de Madrid - 12 min drive
  • Casa de Campo - 17 min drive
  • Palacio Vistalegre - 13 min drive
  • Madrid Zoo Aquarium - 19 min drive
  • Parla Business District - 13 min drive
  • Nassica Shopping Center - 15 min drive
  • Madrid Amusement Park - 15 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 25 min drive
  • Alcorcon Las Retamas Station - 4 min drive
  • Alcorcon Central Station - 6 min drive
  • Mostoles el Soto Station - 7 min drive
  • Pradillo Station - 22 min walk
  • Mostoles Central Station - 22 min walk
  • Area shuttle (surcharge)
Map

About this property

Hotel Sercotel La Princesa

Located near a train station, Hotel Sercotel La Princesa is a great choice for a stay in Alcorcon. For a bite to eat, guests can visit Hecuba Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a terrace and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 8 PM
  • Express check-in/out
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 12 per night)

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting rooms
  • Conference space (22714 square feet)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Lift

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hecuba Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Cafe-Bar – This café specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10.9 per person (approximately)
  • Local area shuttle service is offered for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 12 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Sercotel Spa Princesa Mostoles
Hotel Sercotel Spa Princesa
Sercotel Spa Princesa Mostoles
Sercotel Spa Princesa
Sercotel La Princesa Alcorcon
Hotel Sercotel Spa La Princesa
Hotel Sercotel La Princesa Hotel
Hotel Sercotel La Princesa Alcorcon
Hotel Sercotel La Princesa Hotel Alcorcon

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

7.8/10

Staff & service

10.0/10

Amenities

7.6/10

Property conditions & facilities

8.7/10

Eco-friendliness
Write a review

10/10 Exceptional

It more than I expected. I recommend this place.
LUIZ FELIPE ANDRADE DE, 7-night trip
Verified Expedia guest review

8/10 Very good

Ricardo Fabián, 2-night trip
Verified Hotels.com guest review

6/10 Good

Carina, 6-night trip
Verified Hotels.com guest review

8/10 Very good

My son forgot his passport in the room. The night porter went out of his way to make sure to send the passport to the airport. Thank you. Also thank you to him for waking me up in time to get my plane.
angelo, 2-night trip
Verified Expedia guest review

2/10 Poor

Drive a bit further , this place is awful .
Completely unimpressed with this hotel . We were just staying one night as my husband had a meeting close by . It is an older hotel , not updated at all . The sheets on the bed were rough , the pillows were flat , with no fluff . We asked for a late check out, which was denied . I checked out , and waited for my husbands return from his meeting, in the hotel restaurant/bar . During the hour I ordered two cups of coffee . The bill was 18.80 Euro . Yes 9 euro per cup maybe 3 or 4 ounces each . The staff at the front desk were professional but but friendly . This was not our first trip to Madrid and it will not be our last . But we will never stay here again .
Verified Hotels.com guest review

2/10 Poor

NEVER STAY HERE, EVEN FOR FREE
Will never stay there again, manager was rude had bad attitude, wanted to use the spa but was told it's not working, staff at the Spa told me the spa has nothing to do with the hotel, asked the hotel, they said the spa belongs to hotel but ran by another company, booked this hotel especially for spa, whole trip was ruined as spa was not working, again manager was VERY RUDE
Verified Hotels.com guest review

6/10 Good

Out of the way low cost hotel
Basic hotel near where my friend lived, nice restaurant, not much in area to walk to , no gym on site, not much english spoken or understood if that is important to you. Nice low place though
Verified Hotels.com guest review

6/10 Good

Good location , basic services
Nice place, location to my friends house so it worked out
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
Excellent fulfilled my requirements. Friendly staff and great service.
Verified Hotels.com guest review

8/10 Very good

Ok for the area
Far away from Madrid, but if you need to stay in the area, it’s a decent hotel. Nothing fancy, just about right
Leonardo, 3-night trip
Verified Hotels.com guest review