Hotel Saint Sernin

Photo gallery for Hotel Saint Sernin

Primary image
Balcony
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of Hotel Saint Sernin

Hotel Saint Sernin

3.0 star property
Toulouse City-Centre hotel in historical district

7.6/10 Good

113 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
The price is €70
Price available on 09/08/2022
Map
2 Rue Saint-Bernard, Toulouse, Haute-Garonne, 31000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Air conditioning
  • Library
  • Computer station
  • Front desk safe
  • Laundry service
  • Meeting room
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Daily housekeeping
  • Lift
  • Cable TV service
  • Premium bedding
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Toulouse City-Centre
  • Capitole de Toulouse - 7 min drive
  • Cite de l'Espace - 20 min drive
  • Airbus - 20 min drive

Getting around

  • Blagnac Airport (TLS) - 18 min drive
  • Toulouse St-Agne Station - 6 min drive
  • St. Cyprien-Arenes Station - 6 min drive
  • Toulouse Matabiau Station - 13 min walk
  • Jeanne d'Arc Metro Station - 3 min walk
  • Jean-Jaurès Metro Station - 8 min walk
  • Capitole Station - 8 min walk

About this property

Hotel Saint Sernin

Located near a train station, Hotel Saint Sernin is a great choice for a stay in Toulouse. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Fellow travellers like the helpful staff and breakfast. The property is only a short walk to public transportation: Jeanne d'Arc Metro Station is 3 minutes and Jean-Jaurès Metro Station is 8 minutes.

Languages

Arabic, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 6:30 AM until 9:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Saturday (6:30 AM - 9:00 AM) and Sunday - Sunday (2:30 PM - midnight)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 7:30 AM-12:30 PM and 2:30-10:30 PM on Sunday.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 18 per day)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Lift

Languages

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for EUR 20.00 per stay

Parking

  • Self-parking costs EUR 18 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards and cash.

Also known as

Hotel Saint-Sernin
Hotel Saint Sernin Hotel
Hotel Saint Sernin Toulouse
Hotel Saint Sernin Hotel Toulouse

Frequently asked questions

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Room size
Beware do not book a standard room. You stepped side ways around bed , rearranged furniture to get bags in - shower had orange scum and mould . Did not look like photo
Kerry, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Ebookers guest review

10/10 Exceptional

Central location in town. Friendly staff that gave clear direction upon request.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Charming hotel in a great location Our room with balcony overlooked St Sernin Basilica a world heritage sight in Toulouse
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quaint, very pleasant staff, amazing location close walk to Capital square but in quieter, more beautiful street in front of Saint-Sernin basilica. Loved it.
Jordi, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

wonderful spot in Paris
wonderful small hotel on my favorite section of Ile St. Louis. The staff are amazing a very helpful...they even gave us a nice glass of champagne one evening. Delightful way to spend a few days in Paris before heading to our next destination.
Kathryn, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

incredible location
The hotel is right in the back of St Sernin's basilica, from our room we saw the bell tower. It was clean and the staff was friendly and helpful - we had a problem with the wifi and they helped (it is not the strongest wifi, but it worked in the end). We didn't take the breakfast. The area is central and convenient, one block from the boulevards, and near Place du Capitole. One thing is that the tub and sink were in the room, and there was no shower curtain, so taking a shower without dropping lots of water on the floor was a bit tricky.
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Excellent location, cramped rooms
The hotel is in an excellent location for exploring the heart of Toulouse on foot. We had our morning coffee and croissant every day at the friendly café right next door. Our rooms were cramped but the bathrooms were fine. The desk staff were efficient and friendly.
Meg, 5-night trip
Verified Expedia guest review

6/10 Good

Small hotel, long stair, good location
A long stair before reaching the reception on premiere etage. After that, a small elevator 1-4 etage. The reception was closed at our arrival 5 pm on a saturday, so han to wait 1.5 hour. Very small double room, so we paid extra for a larger one. I recommend to book the most expensive one if you are two persons. Breakfast ok, nice staff. The room was Cold (January), so we got extra blankets. The best with the hotel is its location.
5-night family trip
Verified Hotels.com guest review

2/10 Poor

One of my worst hotel experience of all time
Completely misled my good online reviews; Much below par; Not recommending this hotel to anyone and I will never come back myself for my future trips. - Garbage bin was not empty when first checking into the room - Very problematic cleanliness of the washroom (poo stain on toilet, lots of old/visible water stains on wall, 'no shower curtain' leave the floor wet/messy after shower, noisy vent runs 10+ more minutes after turning off the light) - No cardkey....old metal key system caused lots of inconvenience; key is attached to very heavy, un-portable (1kg-ish) keychain, which automatically led to key drop-off when going-out and re-claim when coming back at the front desk. >>>However, receptionist went for break without early notice and did NOT come back on the scheduled time so my friend had to wait for 30 mins at the front desk with several other guests not knowing when the receptionish would come back. - The 'real bad' comes when requested taxi reservation. Reservation was made 30 mins earlier than my requested time by the hotel's mistake and I had to pay for the driver's 30 mins of wait time. I (gently) asked for some clarification, but the hotel's initial response was very irresponsible as they tried to put it as MY mistake. Expressing my frustration to their rude reaction, they quickly changed to 'apologizing attitude', but still has NOT provided clear answer about my compensation inquiry (not request)...
Jun Suk, 3-night trip with friends
Verified Hotels.com guest review